1. JENNIFER MENDOZA
10950 BRIAR FOREST DR APT 311 • HOUSTON 77042
(331) 330-1569 • jmendoza_0825@yahoo.com
Summary of Qualifications
• 10+ years of Administrative Assistant including management responsibilities.
• Accurate, assertive, and adaptable person who can effectively multi-task in challenging situations and meet
critical deadlines.
• Strong work ethic and positive attitude.
• Highly effective in fast-paced work environments.
Professional Experience
Dr. Randolph Evans MD, Houston , Texas September 2014 – September 2015
Office Manager
• Maintained household inventory and maintenance schedules.
• Created patient referrals and followed up with patient care.
• Employee payroll and payroll taxes.
• created expense reports using Microsoft Excel spreadsheets.
• Daily Deposits
• Sorting mail and emails accordingly.
• Screened telephone calls and inquiries and directed them as appropriate.
• Training of all new employees.
• Ordering of all supplies for office.
Greater Elgin Family Care Center, Elgin, Illinois July 2010 –August 2014
Case Manager
• Coordinates and tracks results of patient referral and diagnostic testing.
• Community outreach and health center education.
• Complete the application process for health insurances and track them to determination.
• Determine patient's payments sources and identify community resources available to defray medical cost.
• Collaborated with other Case Managers and ED advocates.
• Prepared statistical and program reports.
• Assist with health fairs, outreach events, and marketing campaigns for access to care and health promotion.
Lab Equipment Inc. , Itasca , Illinois May 2007 – February 2008
Customer Service Manager
• Placed all order request for customers all over the world.
• Responded to all calls and emails from International buyers
• Inventory
• Accounts Recivable
Elgin Community College , Elgin, Illinois August 2006 – May 2007
Administrative Assistant
• Assisted prospective students with financial aid process.
• Helped students as well as parents resolved financial issues.
• Assisted Financial Aid Advisers with student files and paper work.
• Worked with special programs such as Data Tel and EDE express to educate students about the long and
complicated process of filling for financial assistance.
Education
University Of Phoenix , Chicago, Illinois June 2011 – June 2015
Bachelor of Science in Criminal Justice

2. Additional Information
• Skills: Technical and computer skills, Interpersonal communication skills, , Analytical and conceptual skills,
Organizational and planning skills, and Personal Skills
• Languages: Fluent in English and Spanish
• Volunteer Work: Help greet and inform guest of Celebrate Recovery Program at Lakewood church. In training
to launch a new program for the youth in collaboration with the Harris County Juvenile Department.