1. MelissaR.Sanders
209 Mikal St. Rincon, GA 31326
melissasanders80@hotmail.com
(912) 346-6462
EDUCATION:
Armstrong Atlantic State University: Savannah, GA
Bachelor of Liberal Studies: Concentrations in Education and Communications: May 2007
• Dean’s List Recipient
Coastal Georgia Community College: Brunswick, GA
Associate of Science May 2005
• Dean’s List Recipient
Tucson High Magnet School: Tucson, AZ
High School Diploma: May 1999
WORK HISTORY:
Business/HR Coordinator December 2015-Present
Coastal Home Care
• responsible for the overall management of branch business and human resource operations
• orientation of direct care staff
• Gathering all required application data according to company, state, federal and program regulatory
requirements
• scheduling interviews
• Manages the on-boarding of all new direct care staff to ensure completion of all required documentation;
• Schedules TB tests
• Schedule In-service training
• Monitors expiring requirements (license or certification, CPR, First Aid, TB, auto insurance, annual
evaluation and in-service compliance) of direct care staff
• Creates employee HR files in compliance with company, state, federal and program regulatory
requirements
• Consistently maintains accurate HR files, auditing 10% of files on a monthly basis
• Terminate employees out of the system
• Process bi-weekly payroll for all direct care staff
• Validate schedules, signatures and time worked on time sheets
• Provides leadership in developing and implementing solutions
• Improves processes within a department emphasizing quality and efficiency
• proper maintenance of employee personnel files
• financial operations to include payroll and ensuring proper set up for payment on all cases
• oversee branch compliance with established corporate policies and practices, federal/local laws
and other regulatory agencies
Receptionist, Business Development October 2013-December 2015
2. Vaden Volkswagen
• Greet people that come into the dealership
• Answer incoming calls for three of the dealerships, Volkswagen, Signature, and Select.
• Listen with attention to detail, and problem solving skills to direct the caller. The caller often
doesn’t know which department they need to be connected to.
• Forward the call to the appropriate person and take messages.
• Make day after follow up calls for the Business Development Center to prospective buyers, and
buyers. I call people to thank them for coming in, try to get them to come back in, or thank them
for their purchase.
• Make new and used inventory follow up calls making sure they are happy with their purchase
and informing them of the customer satisfaction survey.
• Check status of survey, resend surveys if necessary.
• Maintain a prospective sales log by recording incoming prospective customers and sales calls.
• Check to make sure activity is being put into the computer system by sales people.
Security Guard July 2012 – October 2013
Vescom Inc. Garden City, GA
• Work in front office of Imperial Sugar to provide general safety and security measures
• Perform administrative duties, including answering phones, forwarding calls, copying, and filing
• Maintain computer log of daily activities and incidents
• Create IDs for employees and check in visitors
• Check in and out keys to storage rooms and work to prevent loss of materials
• Drive perimeter of premises to ensure safety
• Promoted to Sgt. and manage staff
• Write reports and communicate activity between the captain and business owner, employees,
and contract company
• Follow and maintain all OSHA regulations and plant regulations
Language Arts Teacher July 2007 – July 2010
Mercer Middle School Garden City, GA
• Taught English to four different classes of sixth graders with approximately 30 students per class
• Used strong people, communication, and problem-solving skills to maintain order and discipline
• Planned daily lessons and coordinated lesson plans with other teachers
• Communicated with parents and administrators regarding child’s progress and any concerns
• Utilized research, assessment, and goal setting to achieve higher learning standards
Server September 2005 – January
2006
Holiday Inn Savannah West Pooler, GA
• Worked part-time while also attending college courses
• Provided excellent customer service to guests
SKILLS & CERTIFICATIONS:
• Proficient in Microsoft Works, Word, Excel, PowerPoint; Typing
• Transportation Worker Identification Card (TWIC)
3. • Georgia Criminal Justice Exam for Juvenile/Adult Probation/Parole
• Passed Praxis I & II, GACE Middle School Language Arts and Social Studies