1. Jason Siler-Honeycutt
609 Harlan Blvd, Wilmington, DE 19801 501-339-7193: silerj@hotmail.com
PROFESSIONAL SUMMARY
One and a half years experience in retail banking and consumer fraud detection helping to minimize impact to customers and ensure
quality resolutions. Two years management experience in fast paced high volume setting managing between 10-20 associates,
maintaining balanced registers, break schedules, store cleanliness, and inventory control.
EXPERIENCE
BANK OF AMERICA, Newark, DE Feb. 2014 – Sept. 2014
Fraud Analyst
• Review accounts for fraudulent activity
• Analyze account and determine best course of action to resolve fraud
• Contact clients to advise them of fraud and provide potential resolutions
• Issue new cards to minimize impact to client
• 50-70 outbound calls per day
KAY JEWELERS, Newark DE Oct. 2013 – Feb. 2014
Inventory Control/Office Manager
• Receive and reconcile inventory
• Inventory control
• Receive and document repair for customer and ensure repair quality when received from shop
• Coordinate merchandise transfers between stores and online customer ordering
• Assist with Loss Prevention
CITI, Wilmington, DE Jan. 2013 – Oct. 2013
Teller
• Customer Service
• Product referrals and up-sales
• Assist clientele in selecting products based on financial needs
• Maintain balanced register
• Comply with all legal and regulatory requirements
• Achieve sales quota and objectives
Kay Jewelers, Newark, DE May 2012 – Jan. 2013
Salesperson
• Responsible for 5 key quota goals including credit applications, sales, repairs, add-ons, and warranties
• Maintain customer list for sales calls
• Develop store sales promotions
• Develop detailed knowledge of inventory and services
Aeropostale, Little Rock, AR Oct. 2011 - Dec. 2011
Assistant Manager
• Maintained 4,000 square feet of retail space
• Merchandising product for optimal sales
• Manage 20 employees
• Daily reconciling of registers and bank deposit
Forever 21, Little Rock, AR Sept. 2010 - Oct. 2011
Assistant Manager
• Maintained 26,000 square feet of retail space
• Responsible for organization and cleanliness of store
• Managed 45 employees including training
• Daily reconciling of registers and bank deposits
• Schedule employee hours and break rotations
EDUCATION
University of Central Arkansas August 2009
Bachelors of Science in Sociology with a concentration in Criminology
ASSOCIATIONS/CERTIFICATES/SKILLS
• Student Government Association – Oversaw funding of 210 student organizations
• Univ. Central Ark Winter Guard- Competes statewide in demanding artistic performances
• Sociology Club- Held seminars, lectures and participated in open forum discussion groups
• Computer Applications: SPSS, Excel, PowerPoint, Word, Research Databases, Proquest and Sociological Abstract, Web-
based applications
• Licensed Notary Public