1. Latasha Boston
1310 Pennsylvania Ave apt 7H •Brooklyn, NY 11239• (718) 642-6458
tasha2113@yahoo.com
Skills: Self-motivated, result driven professional with extensive experience in auditing, payment
processing, administrative duties and customer service. Highly organized, effective time manager with a
focus on detail and a demonstrated success in managing multiple high-priority tasks in a fast pace
environment. Proficient in Microsoft Office Suite
Education:
Received Diploma in Medical Billing & Office Technology Brooklyn, NY July 03-Oct 04
A.A.S in Computer Data Processing and Computer Programing Brooklyn, NY Sept 98-Jun 01
Experience:
May 15-Present JP Morgan Chase (Temp-Part Time) Brooklyn, NY
Retention Processing Specialist/Lockbox
• Prepare and process personal, business checks for client’s lockbox
• Negotiate every single check for any fraud or check disabilities
• Enter data into the database using internal codes for processing
• Adhere to all policies and procedures to ensure all client’s information is kept confidential and
accurate
Apr 13-Nov 14 American Red Cross of Greater New York New York, NY
International humanitarian organization focused on disaster relief and recovery services
Accounting Associate, Hurricane Sandy Long Term Recovery
• Responsible for processing financial assistance request issued to client in a timely and accurate
manner; generate necessary paperwork for processing checks and client assistance cards;
prepare accounting reports and maintain unit records
• Provide quality assurance of and identify missing information required to process payments for
financial assistance for a $310 MM recovery program
• Communicate effectively with internal staff; to ensure payment to over 5000 affected clients
• Provide direction, support and training to new accounting processors and internal case
management staff administering financial assistance on behalf of their client
• Troubleshoot inquiries from internal staff and partners; ensure that inquiries from internal staff
are answered in a timely and appropriate manner
• Contributed to the development of accounting database that tracks the status of hundreds of
financial assistance requests, items for follow up on, and dates for payments;
• Provide LTR management with regular data and analysis of emerging trends in program
spending and fund distribution
• Generated daily and weekly reports for the Finance Department and upper management; of the
total amounts of distributed funds to our clients
Dec 12-Apr13 BJ’s Wholesale Shopping Club Brooklyn, NY
2. Cashier/Customer Service Representative
• Performed cash, charge, debit and business transactions on a daily basis
• Handled large amounts of cash; processed personal and traveler’s check transactions
• Replenished all items and inventory when needed
• Balanced and closed out the cash register at the beginning and end of shift
• Answered customer questions and gave information regarding the business procedures and
policies in an exact and customer friendly way
Aug 06-Apr 11 Weill Cornell Medical College/NY Presbyterian Hospital New York, NY
Margaret & Ian Smith Clinical Skills Center
Secretary to Director/Internal Medicine Physician
• Maintained the director’s entire calendar; scheduled all meetings; offsite conferences and
conference calls; booked all travel and hotel arrangements when needed
• Took inventory on a monthly basis and replenished all department supplies
• Updated several databases with the appropriate information
• Typed up correspondence; faxed, copied and filed multiple documents
• Assisted with all student clinical teaching sessions utilizing standardized patients
• Provided guided tours of the center for prospective new students
• Interacted with several different departments and physicians on a daily basis
May 05-Aug06 IKON Office Solutions New York, NY
Field Support Representative (Provided administrative coverage to several accounts; at a moment’s
notice)
• Scheduled conference rooms for meetings using Outlook software
• Replenished; cleaned and setup all conference rooms for various meetings
• Processed all mail using FedEx or UPS software; answered the multi-line telephone
• Maintained the copy machine and its fixtures
• Filed documents and provided clerical support to all employees
• Made daily visits to the bank to deposit checks
• Prepared monthly billing reports for all inventory and copy charges
• Scheduled messenger pickups and drops offs; distributed and picked up all mail
Nov 03-May 05 Career Institute of Health & Technology Brooklyn, NY
Clerical Assistant/Advisor/Internship Coordinator
• Developed weekly status reports for the director
• Assisted students with job search opportunities; internships along with developing marketable
resumes
• Developed spreadsheets for several projects
• Monitored the telephones; faxed and copied many documents
• Coordinated internships for Medical Assistants, IT and Medical Billing students
• Arranged and presented orientations to new students
• Counseled students to pursue their G.E.D and on other personal life issues
• Visited clinics, private doctor’s offices and hospitals to evaluate student’s work ethics
• Acted as a liaison between the students and the medical facilities
• Trained all new employees