1. Jodacei Griffin
Communication Specialist
Katy, TX 77449
Jodacei.griffin@gmail.com - 713-427-9681
Experienced customer service representative with proven ability to provided stellar customer service.
Willing to relocate to: Arlington, TX - Houston, TX - Arizona
WORK EXPERIENCE
Communication Specialist
MDS Communications - Mesa, AZ - 2012 to September 2013
November
• Placed Out bound calls in attempt to fundraise for various causes
• Provided information about local charities and explained what funds would go towards.
• Provided excellent and energetic customer service to all internal and external clients.
• Consistently was in the top 5 of most contributions collected.
• Processed payments from contributors
Enrollment Representative
Delta Education - Tempe, AZ - January 2011 to September 2012
Answered incoming calls and emails from prospective/current scholar parents
• Provided information about summer programs offered to high achieving scholars
• Guided parents through the enrollment process
• Assisted with scholarship applications
• Processed payments and set up payment arrangements
• Consistently lead the division in enrollments
• Provided overall customer service to scholars/parents and internal departments
Stocker
Wal-Mart - Waco, TX - January 2009 to June 2011
Take inventory or examine merchandise to identify items to replenished
• Responsible for stocking transferred merchandise.
• Cleaned display cases, shelves, and aisles.
• Received, open, unpack and issue sales floor merchandise
• Transported packages to customers' vehicles
• Answer customers' questions about merchandise and advice customers on merchandise selection.