Kathleen Mulhearn Resume Sales Support Coordinator
1. Kathleen E. Mulhearn
973/479-6815
irishkem@yahoo.com
www.linkedin.com/in/kathymulhearn
PROFESSIONAL SUMMARY
• Strong ability to support sales team and collaborate with multiple departments with excellent communication skills.
• Proven track record of successfully developing, managing and implementing best practices across teams.
• A strong knowledge of consumable products with proven results in solidifying sales and generating business.
• Extensive experience with data analysis, such as ROI, with proven results in customer satisfaction.
• Strong focus on global communication initiatives in coordination with company policies.
HISTORY
GE Healthcare – Piscataway, NJ Jan 2013 – Present
Sales Support Coordinator for Applied Markets Business Division
• Managed the sample program for the GE Applied Markets sales team, customers and distributors.
• Lead process for US & CAD custom orders, which included working with suppliers, sales and supply chain to insure
customer deadlines were met.
• Supplied monthly metrics to upper management on US & CAD sales lead sample program.
March 2010 – Dec 2012
Sales Support Coordinator for the Marketing Department
• Provided input to the Consumables Marketing team for communication of market information.
• Managed the sample requests from the GE Consumables sales team, customers and distributors.
• Interfaced with GE Sales Representatives, dealers and customers to ensure smooth executions of samples and lead
programs by providing monthly reports.
• Collaborated with Consumables Marketing team to determine product mix and use of the sample program for cross-
promotion via a workflow approach.
• Managed data analysis, communication and cross functional collaboration across departments as part of the
Consumables NPS initiative.
• Solicited input from Account Managers on sampling success and best practices and lead the communication of these
results to the Sales Team through weekly and monthly departmental newsletters.
Feb 2009 – March 2010
Sales & Analysis Administrator for Consumables Business Division
• Administered dealer contracts while maintaining GE compliance.
• Worked with GE Legal Department for compliant contract documentation.
• Maintained data & sales records for analysis.
• Validated and maintained data of monthly distributor rebates.
• Interfaced monthly with GE Financial office.
• Provided sales reporting to Sales Team and distributed yearly pricing to regional dealers.
2. Whatman, Inc. - Florham Park, NJ July 2005 – Feb 2009
Team Leader, Administrative Support
Administration and Support within the Customer Service Department
• Processed billing for shipments out of NJ based warehouse.
• Prepared export documents for shipments out of country.
• Entered all company credits, including inter-company.
• Responsible for the processing and accuracy of monthly distributor rebates.
• Interfaced daily with Accounting Department.
• Confirmed daily automated EDI orders from distributors.
• During the Whatman – GE Healthcare Integration additional responsibilities included; systems cleanup during GE
Integration, and screening customers.
Alzheimer’s Association – Denville, NJ Dec 2004 – July 2005
Administrative Assistant to President & CEO
Administration and Support reached across all departments in the entire non-profit organization.
• Supported and reported to President and CEO.
• Assistant to the VP of Programs and Services Department.
• Assisted in association’s event planning.
• Oversaw, organized and maintained all files for office and staff.
Timbil Mechanical, Inc. – Parsippany, NJ Jan 2000 – Dec 2004
Administrative Assistant to President & VP
Administration and Support reached across all aspects for a small office environment.
• Managed Accounts Payable and Accounts Receivables for multiple vendors.
• Handled collection calls.
• Coordinated weekly payroll and monthly journal entries.
• Oversaw, organized and maintained all office files.
• Assistant to multiple project managers and interfaced daily with union laborer’s in the field.
The Brickman Group, Ltd. – Boonton, NJ Jan 1998 – Jan 2000
Branch Administrator to Branch Manager
• Oversaw all administrative work for the branch manager and office personnel.
• Processed weekly payroll, all accounts payable and accounts receivable for branch.
• Responsible for collecting outstanding account balances in a timely manner and answering daily client phone inquires.