Long-term mobile strategy for staying ahead of the curve
Mobile is quickly becoming the go-to platform, as users lean on the convenience of mobile devices before cracking open a laptop. This is causing a cataclysmic change in how we think about user behavior. Context goes hand-in-hand with creating good mobile user experiences. Gestures and more complex interactions are beginning to take shape. Cross-platform, cross-media, cross-channel are quickly becoming critical in the success or failure of products and services online.
Now's the time to ask the tough questions: What are the best techniques and methodologies for doing mobile interaction design? How does context play a role in the mobile user experience? What are the up-and-coming mobile techniques? What is your long-term mobile strategy for staying ahead of the curve?
In this presentation, we'll explore mobile interaction design (IXD) at great depth, looking at where technology and innovation are taking the mobile industry, and what milestones we'll pass along the way, and we'll walk through some example mobile projects end-to-end.
What will I get out of this session?
- Knowledge of techniques and methodologies for mobile IXD
- Knowledge of how context impacts the mobile user experience
- An understanding of how new technologies are changing mobile
- A sense of where mobile is headed
Who should attend?
- User experience professionals
- Interaction designers
- Product managers
- Marketing managers
- Others who want to learn about mobile IXD
No matter how many departments your organization has, to your customers, it’s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it’s related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.
In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels. We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.
No matter how many departments your organization has, to your customers, it's all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it's related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.
Some examples of disjointed cross-channel experiences are:
The customer has to inform the customer service representative of what the website says about their own return policy.
The specifications of a product online does not match the actual product a customer goes to pick up in the retail store.
The experience of the mobile application is far superior to the experience of the standard web application or software application.
The customer has to make three different phone calls to get their account changed because the information is stored in three separate business units.
Applying consideration for the cross-channel experience is much easier said than done. It requires a significant level of coordination and collaboration between the stakeholders, to understand not just how to optimize their particular part of the service, but to maintain that optimal and consistent experience throughout. For example, the customer service department can do a great job of correcting a problem after the fact, but they can add greater value to the product or service as a whole by collaborating with sales and product teams to prevent the issue from arising in the first place.
In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels. We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.
Presentation on responsive web design at an event focused on crisis communications for government communicators. General non-technical overview of why responsive design matters in the growing mobile landscape.
Long-term mobile strategy for staying ahead of the curve
Mobile is quickly becoming the go-to platform, as users lean on the convenience of mobile devices before cracking open a laptop. This is causing a cataclysmic change in how we think about user behavior. Context goes hand-in-hand with creating good mobile user experiences. Gestures and more complex interactions are beginning to take shape. Cross-platform, cross-media, cross-channel are quickly becoming critical in the success or failure of products and services online.
Now's the time to ask the tough questions: What are the best techniques and methodologies for doing mobile interaction design? How does context play a role in the mobile user experience? What are the up-and-coming mobile techniques? What is your long-term mobile strategy for staying ahead of the curve?
In this presentation, we'll explore mobile interaction design (IXD) at great depth, looking at where technology and innovation are taking the mobile industry, and what milestones we'll pass along the way, and we'll walk through some example mobile projects end-to-end.
What will I get out of this session?
- Knowledge of techniques and methodologies for mobile IXD
- Knowledge of how context impacts the mobile user experience
- An understanding of how new technologies are changing mobile
- A sense of where mobile is headed
Who should attend?
- User experience professionals
- Interaction designers
- Product managers
- Marketing managers
- Others who want to learn about mobile IXD
No matter how many departments your organization has, to your customers, it’s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it’s related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.
In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels. We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.
No matter how many departments your organization has, to your customers, it's all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it's related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high-quality cross-channel experience.
Some examples of disjointed cross-channel experiences are:
The customer has to inform the customer service representative of what the website says about their own return policy.
The specifications of a product online does not match the actual product a customer goes to pick up in the retail store.
The experience of the mobile application is far superior to the experience of the standard web application or software application.
The customer has to make three different phone calls to get their account changed because the information is stored in three separate business units.
Applying consideration for the cross-channel experience is much easier said than done. It requires a significant level of coordination and collaboration between the stakeholders, to understand not just how to optimize their particular part of the service, but to maintain that optimal and consistent experience throughout. For example, the customer service department can do a great job of correcting a problem after the fact, but they can add greater value to the product or service as a whole by collaborating with sales and product teams to prevent the issue from arising in the first place.
In this presentation, you will gain a better understanding of the different ways your customers might interact with your business. We will show how you can map out these touchpoints and help drive the creation of a cohesive experience across the various channels. We will show you how to navigate the political waters within your business to implement a true cross-channel design, which will build great experiences for your customers, regardless of how they are engaging with your business.
Presentation on responsive web design at an event focused on crisis communications for government communicators. General non-technical overview of why responsive design matters in the growing mobile landscape.
Talk with Lane Halley: Interaction Design + Product Management. Delivered August 17, 2009 at the Software Product Management Meetup NYC.
Highlights of the talk:
• What is (user) interaction design? (IxD)
• How does IxD contribute to GREAT products?
• How Product Managers can benefit from IxD
• Core IxD techniques
To thrive in the mobile world speed is essential. This presentation urges more attention to the potential Achilles' heel of responsive design websites... speed. Open the slides to compare the speed differences on higher education websites... and review once again the value of major content reduction in the mobile world.
Choosing the "right" CMS (and other things)Sally Lait
Talk given at Front-end London on the 28th May 2015
Digital projects involve a great deal of choices around products and technologies, with a content management system often being integral. Using this scenario, we’ll explore certain pitfalls around selecting technology for the wrong reasons and discuss important questions that should be considered before choices are made.
Stop Damning Your Users: How UX Can Save Your Mobile Soulmartytdx
NOTE: This is a proposal deck for SxSW - not a full presentation.
We’re in the age of Mobile Design. Everything, it seems, is designed with the mobile audience in mind. Why, then, are so many mobile interfaces so horrible? From sites that load the entire experience for every screen size to those which seem to consider users second-class citizens to ads, many so-called “mobile sites” seem hell-bent on making the process as frustrating as possible. Even those who actually appear to be trying to make their sites better are failing in major ways.
What mistakes are YOU making in your mobile designs that may be driving your users away? Let’s look at some Worst Practices in the industry and how making some better decisions can end up working out for your site visitors – and for your company’s bottom line.
What the UX? – Confessions of a DesignerThomas Gläser
UX - two magic letters which seem to attract a lot of hopes and desires. People hiring UX Researcher, UX Prototyper, UX Designer, UX Manager and UX Developer. People buy books about Agile UX and Lean UX. UX is everywhere, but what‘s really behind that thingy? This talk is for those who want to know more about the practical side of User Experience Design and also those who already know about it but have problems integrating it in to their everyday work. This talk will cut the hocus pocus and replace it with down to earth examples. So what? What the UX?
Session at Mobile Tech Conference 2015 in Munich:
https://mobiletechcon.de/2015se/sessions/what-ux-confessions-designer
As an interdisciplinary design studio, envis precisely combines the best from user experience design and experimental media installations. We see ourselves as generalists and we love it. Our firm believe is that if designers and developers work closely together it will lead to better results. But why is a good Experience important and how can we create an interactive Experience?
Going from Here to There: Transitioning into a UX Careerdpanarelli
A lot of people are curious about transitioning into the field of User Experience Design (UX). In this talk, I talk about a few different ways that you can transition into a UX career, be it grad school, night classes, or the ol' school of hard knocks, backed up by case studies. This talk was given at NoVA UX Meetup in the offices of AddThis, hosted by organizer Jim Lane.
For years, designers and developers have griped about the difficulties they encountered in supporting the numerous desktop browsers out there, but mobile is even more fragmented. Phones, tablets, media players, video game systems—each device (and in some cases each browser on each device) has its own dimensions, quirks and capabilities. It can make your brain hurt just thinking about it.
Thankfully, going mobile doesn’t have to be a painful experience. In this session, Aaron Gustafson will introduce you to the concept of progressive enhancement and demonstrate why it is the way forward for web design, especially on mobile devices. In the course of his talk, he’ll walk you through progressive enhancement’s layered approach and show you how the latest techniques—mobile first, responsive design, and adaptive UI—fit in to the process.
Note: If you plan to take participate in Aaron’s workshop, Adaptive Web Design: Layer by Layer, you will want to attend this session or read the first chapter of Aaron’s book (free download) in order to get the necessary background.
What You'll Learn:
* What progressive enhancement is
* How it’s different from ‘graceful degradation’
* How progressive enhancement leads to a better user experience
The 7 most common usability issues by UserTestingInVision App
After watching hundreds of thousands of hours of user research videos, the folks at UserTesting have identified the 7 most common usability issues. Find out what they are—and how to avoid them.
Slides from my talk at Cambridge Usability Group on the 12th of May 2014
http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325
Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers.
Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
YouthBuild 2013 (U.S. Dept of Labor) Presenation#CareerGravity
The U.S. Department of Labor holds training events each year to help train its grantees in various skills. I've been invited to speak on social media on several occasions, including the YouthBuild 2013 event in Boston. I presented What is #CareerGravity; an introduction to the new landscape for job seeking and talent management. Just as social media has fundamentally changed online marketing, it has also transformed the job market. This presentation provides a high level overview of exactly what those transformations are and how job seekers can leverage them.
Bruce Perens: OS Landmark Case TestimonyBetsey Merkel
From Bruce Perens: Inside Open Source's Historic Victory — Datamation.com http://tinyurl.com/y8urk7o
Bruce Perens, creator of the Open Source Definition, the manifesto of Open Source and the criterion for Open Source software licensing, was an expert witness in the Jacobsen v. Katzer court case. An unusual glimpse into testimony authored by Bruce Perens that is traditionally silenced. A community grateful thank you to Open Source developer and physicist, Bob Jacobsen for his landmark win requesting obfuscation be replaced with attribution in this landmark case. You can read the story about the legal wrangling that produced a historic victory for Open Source at http://tinyurl.com/y8urk7o
Talk with Lane Halley: Interaction Design + Product Management. Delivered August 17, 2009 at the Software Product Management Meetup NYC.
Highlights of the talk:
• What is (user) interaction design? (IxD)
• How does IxD contribute to GREAT products?
• How Product Managers can benefit from IxD
• Core IxD techniques
To thrive in the mobile world speed is essential. This presentation urges more attention to the potential Achilles' heel of responsive design websites... speed. Open the slides to compare the speed differences on higher education websites... and review once again the value of major content reduction in the mobile world.
Choosing the "right" CMS (and other things)Sally Lait
Talk given at Front-end London on the 28th May 2015
Digital projects involve a great deal of choices around products and technologies, with a content management system often being integral. Using this scenario, we’ll explore certain pitfalls around selecting technology for the wrong reasons and discuss important questions that should be considered before choices are made.
Stop Damning Your Users: How UX Can Save Your Mobile Soulmartytdx
NOTE: This is a proposal deck for SxSW - not a full presentation.
We’re in the age of Mobile Design. Everything, it seems, is designed with the mobile audience in mind. Why, then, are so many mobile interfaces so horrible? From sites that load the entire experience for every screen size to those which seem to consider users second-class citizens to ads, many so-called “mobile sites” seem hell-bent on making the process as frustrating as possible. Even those who actually appear to be trying to make their sites better are failing in major ways.
What mistakes are YOU making in your mobile designs that may be driving your users away? Let’s look at some Worst Practices in the industry and how making some better decisions can end up working out for your site visitors – and for your company’s bottom line.
What the UX? – Confessions of a DesignerThomas Gläser
UX - two magic letters which seem to attract a lot of hopes and desires. People hiring UX Researcher, UX Prototyper, UX Designer, UX Manager and UX Developer. People buy books about Agile UX and Lean UX. UX is everywhere, but what‘s really behind that thingy? This talk is for those who want to know more about the practical side of User Experience Design and also those who already know about it but have problems integrating it in to their everyday work. This talk will cut the hocus pocus and replace it with down to earth examples. So what? What the UX?
Session at Mobile Tech Conference 2015 in Munich:
https://mobiletechcon.de/2015se/sessions/what-ux-confessions-designer
As an interdisciplinary design studio, envis precisely combines the best from user experience design and experimental media installations. We see ourselves as generalists and we love it. Our firm believe is that if designers and developers work closely together it will lead to better results. But why is a good Experience important and how can we create an interactive Experience?
Going from Here to There: Transitioning into a UX Careerdpanarelli
A lot of people are curious about transitioning into the field of User Experience Design (UX). In this talk, I talk about a few different ways that you can transition into a UX career, be it grad school, night classes, or the ol' school of hard knocks, backed up by case studies. This talk was given at NoVA UX Meetup in the offices of AddThis, hosted by organizer Jim Lane.
For years, designers and developers have griped about the difficulties they encountered in supporting the numerous desktop browsers out there, but mobile is even more fragmented. Phones, tablets, media players, video game systems—each device (and in some cases each browser on each device) has its own dimensions, quirks and capabilities. It can make your brain hurt just thinking about it.
Thankfully, going mobile doesn’t have to be a painful experience. In this session, Aaron Gustafson will introduce you to the concept of progressive enhancement and demonstrate why it is the way forward for web design, especially on mobile devices. In the course of his talk, he’ll walk you through progressive enhancement’s layered approach and show you how the latest techniques—mobile first, responsive design, and adaptive UI—fit in to the process.
Note: If you plan to take participate in Aaron’s workshop, Adaptive Web Design: Layer by Layer, you will want to attend this session or read the first chapter of Aaron’s book (free download) in order to get the necessary background.
What You'll Learn:
* What progressive enhancement is
* How it’s different from ‘graceful degradation’
* How progressive enhancement leads to a better user experience
The 7 most common usability issues by UserTestingInVision App
After watching hundreds of thousands of hours of user research videos, the folks at UserTesting have identified the 7 most common usability issues. Find out what they are—and how to avoid them.
Slides from my talk at Cambridge Usability Group on the 12th of May 2014
http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325
Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers.
Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
YouthBuild 2013 (U.S. Dept of Labor) Presenation#CareerGravity
The U.S. Department of Labor holds training events each year to help train its grantees in various skills. I've been invited to speak on social media on several occasions, including the YouthBuild 2013 event in Boston. I presented What is #CareerGravity; an introduction to the new landscape for job seeking and talent management. Just as social media has fundamentally changed online marketing, it has also transformed the job market. This presentation provides a high level overview of exactly what those transformations are and how job seekers can leverage them.
Bruce Perens: OS Landmark Case TestimonyBetsey Merkel
From Bruce Perens: Inside Open Source's Historic Victory — Datamation.com http://tinyurl.com/y8urk7o
Bruce Perens, creator of the Open Source Definition, the manifesto of Open Source and the criterion for Open Source software licensing, was an expert witness in the Jacobsen v. Katzer court case. An unusual glimpse into testimony authored by Bruce Perens that is traditionally silenced. A community grateful thank you to Open Source developer and physicist, Bob Jacobsen for his landmark win requesting obfuscation be replaced with attribution in this landmark case. You can read the story about the legal wrangling that produced a historic victory for Open Source at http://tinyurl.com/y8urk7o
Is This Clickable? - Change how you look at the webccalnan
A straightforward usability and user experience presentation for content authors. Provides some useful tips for creating easy to use navigation, nice links and buttons, helpful page title and readable content.
SAA 2012 DDIG Forum Slides: CAPACITY-BUILDING FOR ARCHAEOLOGY IN THE 21ST CEN...ethan.watrall
My slides for the SAA 2012 Digital Data Interest Group Forum: CAPACITY-BUILDING FOR
ARCHAEOLOGY IN THE 21ST
CENTURY: How will People Manage the Information
Explosion?
Data-driven Applications with conStructMike Bergman
The first unveiling of conStruct, a structured content system for enabling Drupal to be driven by structured (RDF) data. conStruct also is based on the platform-independent structWSF Web services framework, the provides dataset collaboration over the Web. Presentation is from SemTech 2009.
Building Community In The Civic Space-revitalizing communities in America.Betsey Merkel
This presentation offers an introduction to building open, neutral spaces for collaborative communities to create new conversations in the Civic Space. The material includes an overview of real examples of community and social media use . Written by Betsey Merkel, Co-Founder and Director, The Institute for Open Economic Networks, Dec 2008.
How the mobile context has evolved over the years and where it is headed? In his session on “Mobile Web UX,” former WebVisions board member Nick Finck will explore the differences between the web and the mobile web, why these differences are important, what the key user experience principals are for the mobile web . . . oh yeah, and there will be plenty of examples for you to sink your teeth into.
Nick will also provide the information you’ll need to design an optimal user experience for the mobile web, and alert you to the decisions you will need to make along the way.
This is a presentation I did for Refresh Portland. It is a very high level look at the User Experience Design in the Mobile Web.
This will be a crash course in mobile user experience design, are you ready? We will look at how the mobile context has evolved over the years and where it is headed. We’ll explore the differences between the web and the mobile web, why these differences are important, what the key user experience principals are for the mobile web ...oh yeah, and there will be plenty of examples for you to sink your teeth into. I will give you the information you need to design an optimal user experience for the mobile web as well as what decisions you will need to make along the way.
Using Responsive Web Design To Make Your Web Work Everywhere - UpdatedChris Love
Devices are as unique as their users. Detecting the end user’s platform is a fruitless expenditure that often leads to wrong assumptions. Maintaining multiple web applications for different platforms is not cost effective and stressful. Responsive web design is a way to design your applications for devices of all shapes, sizes and resolutions. This session covers a definition, examples and how to execute a proper mobile first responsive design. We will also cover how to use responsive images to ensure your application performs well.
This is the Responsive Web Design presentation given to the CIDD, Chicago Interactive Design & Development Meetup group, (sponsored by the WunderLand Group) on 3-13-14 by Ryan Dodd, Design Director for Siteworx in Chicago.
Using Responsive Web Design To Make Your Web Work EverywhereChris Love
Devices are as unique as their users. Detecting the end user’s platform is a fruitless expenditure that often leads to wrong assumptions. Maintaining multiple web applications for different platforms is not cost effective and stressful. Responsive web design is a way to design your applications for devices of all shapes, sizes and resolutions. This session covers a definition, examples and how to execute a proper mobile first responsive design. We will also cover how to use responsive images to ensure your application performs well.
Speed and Simplicity: Design and Usability for Multi-device WebsitesDoug Gapinski
We’ve entered the age of sequential and simultaneous browsing. According to Google, 90% of consumers now use multiple screens to accomplish tasks on the web. Tablets and mobile remain hot topics for sales, use, and design. In an age where most users are accessing sites via multiple devices, top companies are focusing on fast and clean delivery of information.
This webinar focused on how new realities are changing web design, web design process, and usability standards.
Session Outline
• Ubiquitous computing, ubiquitous internet
• Sequential and simultaneous browsing
• The rise of the tablet
• Flat design for a lumpy web
• Speed matters
• Usability strategies
We’ve entered the age of sequential and simultaneous browsing. According to Google, 90% of consumers now use multiple screens to accomplish tasks on the web. Tablets and mobile remain hot topics for sales, use, and design. In an age where most users are accessing sites via multiple devices, top companies are focusing on fast and clean delivery of information.
This webinar focused on how new realities are changing web design, web design process, and usability standards.
Session Outline
• Ubiquitous computing, ubiquitous internet
• Sequential and simultaneous browsing
• The rise of the tablet
• Flat design for a lumpy web
• Speed matters
• Usability strategies
Everything You Know is Not Quite Right Anymore: Rethinking Best Practices to ...Dave Olsen
We’re entering a new era where an increasing number of devices with wildly divergent features -- including phones, tablets, game consoles, and TVs -- are connected to the Internet. As the way people access the Internet changes, there is an urgent need to rethink how we use the web to communicate. This doesn't mean creating separate solutions for each device but rather preparing our existing content to meet this increasingly unpredictable future. Dave Olsen and Doug Gapinski will share and examine examples that show how responsive design will help institutions rethink and adjust for the future-friendly web.
Primary topics that are covered are: understanding the reality of web development today, example RWD design patterns, and understanding how to test and optimize the performance of your RWD website.
Everything You Know is Not Quite Right Anymore: Rethinking Best Web Practices...Doug Gapinski
We’ve entered a new era where an increasing number of devices with wildly divergent features— including phones, tablets, game consoles, and TVs—are connected to the Internet. As the way people access the Internet changes, there is an urgent need to rethink how we use the web to communicate.
This doesn't mean creating separate solutions for each device but rather preparing our existing content to meet an unpredictable future. Responsive web design means changing how we plan and evaluate performance. Dave Olsen and Doug Gapinski share and examine examples to help institutions rethink and adjust for the future-friendly web.
Presenters
Dave Olsen
Professional Technologist, West Virginia University
Doug Gapinski
Strategist, mStoner
An introduction to responsive web design and why it is important. Source code is from my latest book, High Performance Single Page Web Applications (http://amzn.to/1a55L89). Source code is on GitHub, https://github.com/docluv/movies.
#MobileInAction - iRecruitExpo June 2013, AmsterdamDave Martin
Dave has interviewed numerous recruitment leaders from around the world, mobile strategic experts, authors, founders and market analysts which are made available online through his 'Mobile in Action' videocast. In this fast pace session Dave will share a summary of learnings from the people he has talked to giving you example case studies, strategic advice and gotcha's to watch out for. The objective is to deliver information you need to take your next steps in a world filling up of handheld web devices (smartphones & tablets). If you are on the mobile journey already, there will an opportunity for a few to share their stories with the audience and Dave.
Responsive Web Design: One Size No Longer Fits AllPerficient, Inc.
Designing to allow an ever-increasing number of devices to access your website or web application is a game you can never win. There is arguably little business benefit to targeting less-widely used devices, yet web-accessible smartphones that aren't iPhones constitute a large group of users that is costly to ignore.
Responsive Web Design is a new approach to the design and execution of websites and web applications that offers a way to cater to a much wider array of users and devices than would be possible otherwise. Through the use of modern web standards and a thorough execution plan it is possible to create attractive, brand-aware user experiences that work across a wide range of devices - feature phones, smartphones, tablets, netbooks, laptops and desktop computers - without requiring expensive device-centric development.
This slideshow covers:
• Costs and benefits of Responsive Web Design
• Examples of large-scale responsive websites currently deployed
• When to consider a responsive approach to your project
• The skills your team should have, and the techniques they should be using, when designing responsively
User experience utopia - interact seattleNick Finck
As our industry matures, we are starting to see a cataclysmic change in how we work within each of our fields. Information architecture, interaction design, visual design, usability, accessibility, content, and marketing are colliding to form a better and more valuable user experience.
Interaction is no longer an afterthought, overshadowed by visual design. “Just getting noticed” on the web is no longer sufficient – what you produce will now be judged by the value of your information and the ease of your experience. Today, users reign supreme.
Now’s the time to ask the tough questions: Are you properly investing resources, energy, and time in your user experience? Do you really, like really, know what your users want and need? How are you planning for the future?
In this presentation, we’ll explore the seven characteristics of good user experience, where technology and innovation are taking the interactive industry, and what milestones we’ll pass along the way.
What will I get of this session?
* A sense of where user experience is headed
* Knowledge of how context impacts the user experience
* An understanding of how new technologies are changing both context and user experience
Who should attend?
* User experience professionals
* Marketing executives and managers
* Online community managers
* Web designers and web developers
* Others who want to learn about user experience design
Nick Finck (www.nickfinck.com) is a user experience professional who has dabbled in the web for over a decade. He specializes in information architecture, interaction design, usability and user research.
Nick has created web experiences for Fortune 50 and 500 companies including Adobe, Boeing, Blue Cross / Blue Shield, Cisco, CitiGroup, FDIC, Harpo, HP, IBM, Microsoft, PBS, Peet’s Coffee, University of Denver, and others.
He lives and plays in Seattle, Washington, where he’s the Principal and Director of User Experience at Blue Flavor, a web design company that focuses on creating web experiences.
Principal and Director of User Experience of Blue Flavor, Nick Finck presents a session on what makes a good user experience, what is the process for creating a good user experience, and where user experience as a discipline is headed.
The commoditization and fragmentation of the ia communityNick Finck
This session will be a open format discussion among IAs.
We, as information architects, stand at the crossroads of our profession as a whole. Down one road we see the looming fate of a fragmented industry struggling to stay alive among the politics and self importance need of the very individuals who give themselves the same title. At the end of this road is the fate of a entire profession defeating itself through the lack of clarity in its own message, a lack of value in its own offering, and through simply a lack of commitment by those within. Down the other road we see a unified community we active individuals helping others and a mutual respect for their fellow practitioners. We see a clear vision, a clear goal, and true value with a solid message. What path should we choose.
The Life Cycle Of A Wireframe: LOL Cats StyleNick Finck
Dive deep into the process used to create wireframes, a key deliverable for user experience designers. Hear about the principles that guide this process, how to create great wireframes (all the way down to the nitty-gritty page or screen level), and how to identify and deliver solutions that meet your clients' business goals and solve their problems. Walk away with a better understanding of what delivering awesome wireframes entails - from methodology, to process, to delivery - and how to do it yourself. If you're an information architect, interaction designer, visual designer, or regular old user experience-curious creature: this one's for you.
User experiences are your everyday experiences--anything from operating a car, to making a pot of coffee, to ordering a pair of shoes online. User experience is the result of your interactions with a product or service, specifically how it's delivered and its related artifacts according to the design.
In this presentation Nick Finck and Raina Van Cleave will explore the ten characteristics of a great user experience. They will cover all aspects of user experience design such as user research, information architecture, information design, technical writing, interaction design, visual design, brand identity design, accessibly, usability and web analytics. Nick and Raina will also explain how following the ten commandments can boost your web sites, web app, or mobile app's ease of use, appeal, conversion rates, and more.
This is a 15-20 minute presentation I gave at ASIS&T 2006 in Vancouver BC. The idea was to cover emergency trends related to information architecture, that is the art of expressing a model or concept of information used in activities that require explicit details of complex systems.
Eyes on the Future: Trends in Information Technology
Jeannette Kopak, Nick Finck, Sandra Hirsh, and Brian Fling
This panel session will engage industry leaders in a discussion about their views on future trends in information technology. Speakers will represent diverse sectors, specifically Internet and New Media Technology, Information Architecture, Social Media, and Mobile. Some key questions the panel will address include:
• What exciting new technologies and products are on the horizon?
• What user-oriented issues should we be aware of?
• What social and ethical concerns may impact people and companies?
• What are the growth areas for the next decade?
The session will be interactive and the audience will be encouraged to contribute their own thoughts on the future of IT and its potential impact on researchers and professionals in the field.
User Experience Utopia (Ad Club Seattle)Nick Finck
As the creative industry matures (we said industry, not creatives), interactive marketers are starting to see big time changes in how we work.
Information architecture, interaction design, visual design, usability, accessibility, content and marketing are collaborating to form a better and more valuable user experience. Looks like somebody paid attention in those team-building exercises.
Nick Finck, founder of Blue Flavor will lay down some knowledge on user experience. Nick is a UX wizard who has been making Web magic for over a decade. He specializes in information architecture, interaction design, usability and user research. Nick has created Web experiences for Fortune 50 and 500 companies including Adobe, Boeing, Blue Cross/Blue Shield, CitiGroup, FDIC, Harpo, HP, IBM…whew, hold on, just catching our breath…Microsoft, PBS, Peet's Coffee and others.
We'll explore the seven characteristics of good UX, where technology and innovation are taking the interactive industry, and what milestones we'll pass along the way.
In this presentation, Nick Finck will dive deep into the process he uses to create wireframes, a key deliverable for user experience designers. He'll talk about the principles that guide his process, how to create great wireframes (all the way down to the nitty gritty page or screen level), and how to identify and deliver solutions that meet your clients' business goals and solve their problems.
You'll walk away with a better understanding of what delivering awesome wireframes entails--from methodology, to process, to delivery--and how to do it yourself.
If you're an information architect, interaction designer, visual designer, or regular old user experience-curious creature: this one's for you.
User Experience Utopia: where we are and where we are going
As our industry matures, we interactive marketers are starting to see a cataclysmic change in how we work within each of our fields. Information architecture, interaction design, visual design, usability, accessibility, content, and marketing are colliding to form a better and more valuable user experience.
Interaction is no longer an afterthought, overshadowed by visual design. "Just getting noticed" on the web is no longer sufficient - what you produce will now be judged by the value of your information and the ease of your experience. Today, users reign supreme.
Now's the time to ask the tough questions: Are you properly investing resources, energy, and time in your user experience? Do you really, like really, know what your users want and need? How are you planning for the future?
In this presentation, we'll explore the seven characteristics of good user experience, where technology and innovation are taking the interactive industry, and what milestones we'll pass along the way.
What will I get of this session?
* A sense of where user experience is headed
* Knowledge of how context impacts the user experience
* An understanding of how new technologies are changing both context and user experience
Who should attend?
* User experience professionals
* Marketing executives and managers
* Online community managers
* Web designers and web developers
* Others who want to learn about user experience design
Wireframes beyond the basics, not for the weak at heart. In this panel, three experienced designers will share their tried and true tips for making wireframes really work. We'll talk about how to sketch a wireframe on the fly to demonstrate an idea and how to create a standalone wireframe deliverable; when to show a concept and when to describe nitty-gritty detail; how to make a narrative wireframe and how to make a specification wireframe. And best of all, we'll show you plenty of examples.
The Seven Commandments Of User ExperienceNick Finck
Nick Finck will explore the characteristics of a great user experience. He'll go over techniques, tips, and tricks for Website design, information architecture, Website interactions, and markup sure to make your users happy. He'll also explain how following the seven commandments can boost your site's ease of use, appeal, conversion rates, and more.
Nick will explore the best practices of user experience by reviewing some of the most popular and highly trafficked websites today such as eBay, Amazon, Toyota, Flickr, Twitter, Netflix and more. Nick will identify and explain both good an bad experiences on these sites on the merits of visual design, information architecture, interaction, and ease of use. If there is time we will open the floor for audience submissions and to provide quick feedback and areas of improvement.
This is a keynote speech I did for a conference called "Generating Successful Interactive Marketing Strategies" in Philadelphia. The talk covers a lot of ground most mostly focusing on how marketing is changing and how communication on the web is evolving.
3. Nick Finck
Blue Flavor
‣ Principal & Director of User Experience
‣ Over 15 years of experience working in the web field
‣ Has worked with Adobe, Boeing, CBS, Cisco, CitiGroup,
Comcast, Fandango, FDIC, HP, IBM, and Microsoft
‣ Co-organized and curated more than 10 national and
international web conferences & events
‣ BlueFlavor.com
‣ Judged the Webby’s and several other web awards
‣ NickFinck.com
‣ Founder of Digital Web Magazine
‣ Google “Nick”
‣ Expertise in information architecture, interaction design,
and user research
4. Outline
‣ Some bullshit about me
‣ Re-thinking computing
‣ Some technical examples
‣ A deep dive into mobile
‣ Really cool shit
20. “ In ergonomics, Fitts's law is a model of
human movement which predicts the time
required to rapidly move to a target area,
as a function of the distance to the target
and the size of the target.”
Description of Fitts’s Law
Wikipedia
24. Developing for the Mobile Context
• XHTML
✓ Well formed
✓ Semantically correct
✓ Highly optimized
• CSS
✓ Handheld media type (sometimes even screen media type)
✓ Highly optimized
25. http://nytimes.com http://app.getleaflets.com/nyt/
NYTimes.com NY Times on Leaflet
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