The document discusses the MIS structure of digital firms. It notes that with advancements in internet, web communications, and information technology, business processes now cross organizational boundaries and make operations digital. All supply chain processes from ordering to delivery are now digital. This covers areas like ERP, SCM, and CRM. It also discusses how traditional hierarchical organizational structures are being replaced by flatter structures in digital firms to allow for more flexibility, delegation of decision making, and a more outcome-driven culture. Employees can now work more flexible hours and locations through technology.