The document discusses the European Maturity Model (eMM) for evaluating blended education programs and institutions. It introduces the eMM, which consists of dimensions to evaluate programs and institutions at the macro (government), meso (institute), and micro (course) levels. The remainder of the document provides details on each dimension of the eMM for programs and institutions. It includes topics like program design, student experience, teaching, support, professional development, and facilities. Attendees of the workshop will use the eMM to score their own programs and institutions and discuss areas for improvement.