Martine Prendergast has over 20 years of experience in office administration and reception roles. She has strong computer skills including proficiency in Microsoft Office applications and accounting software. Prendergast enjoys engaging with others and has excellent communication, organizational, and administrative abilities developed through managing busy reception areas and providing executive support. Her most recent role was as an Administration Officer/PA at VicRoads where she supported senior leadership and undertook various administrative tasks.

1. Martine Prendergast
49 Ormond Avenue, Mitcham. 3132
Tel. 0414 264589/ Home 9872-6043
Email: marjack1@tpg.com.au
High level of Computer Literacy
I am proficient with computer applications including Word, Excel, Internet /Email and Accounting software. I am able to
type 75 WPM with 90% accuracy utilise these skills when drafting correspondence, reports and creating invoices.
Communication & Interpersonal
I enjoy engaging with individuals from all backgrounds and competent working within teams and independently. I have
a friendly telephone manner and I able to converse and seek information from individuals in a timely and professional
manner.
Strong Organisational and Administrative Ability
I have developed a strong administrative ability in my current employment as an Office Administrator/Receptionist . I am
dedicated and experienced at prioritising tasks to accomplish projects efficiently.
April 2016- Current Administration Officer/PA (Hays)
IM&T – VicRoads & RL – Vehicle Compliance
 Executive level support to the Chief Information Offier; including email and phone call
management, calendar scheduling, preparation/organisation of daily actions/priorities
and drafting of written correspondence;
 Administrative support to the Division's senior leadership team;
 Managing and competing multiple tasks;
 Liasing and communicating with and stakeholders;
 Working independently and taking the initiative to undertake tasks (as directed) and
provide recommendations (as required) to a high standard.
 Raising Purchase Order using QCS
 Creating Mibs
 Reconcilitation of Cabcharge Accounts
Feb - April 2016 Rceptionist (Hudson)
Domain Chandon
 Hospitality reception
 Maintaining an extremely busy reception, taking calls, making bookings, liasising with
tour companies
 Reconciliation of Director’s montly expeniture
 Diary and calendar management using Lotus Notes and Res Diary
 Managing various email accounts answering customer enquiries
July 2014- Jan 2016 Administration/PA (Hays)
Ops Services /Strategy & Planning/Road Safety - VicRoads
 Long term assignment at VicRoads Kew
 Providing administration support to Directors, Managers and departments
 Diary and calendar management using Lotus Notes
 Coordinate travel arrangements and prepare itineraries for managers
 Data Entry, Connect
 Coordination of functions and catering
 Created a new organisation chart using Powerpoint
 General correspondence, creating documents, raising purchase orders
WORK EXPERIENCE HISTORY
WORK HISTORY
SKILLS SUMMARY

2. May 2011-Apr 2014 Receptionist (Hays)
VicRoads
 Long term assignment at Vic Roads Head Office
 Responsible for extremely busy reception
 Answering all incoming calls
 Greeting corporate visitors
 Checking identification and distributing visitor passes
 Maintaining car pool bookings entries and end of month mileage
 Booking Resource Reservations
1999-2011 Office Administrator/Receptionist
Coleman Architects
 Reception and all administrative tasks as required.
 Responsible for compiling & typing of accounts
 Maintaining accurate records of quarterly GST payments
 Debtors, Creditors, Monthly Expenditure
 Responsible for the day-to day running of the office
 Drafting of all correspondence for the Architects
 Responsible for the extensive and accurate maintenance of a Library Data Base.
1995-1997 Receptionist/PA
Phoenix Magazines Pty Ltd
 Responsible for the smooth running of a very busy reception desk
 Coordinating visitors, couriers and presentations
 Providing administration support to the Managing Director
 Responsible for scanning and proof reading editorials
Dale Andrea - VicRoads Phone: 9854 2843
Greg Ryan - VicRoads Phone: 9093 1458
Maria O’Driscoll – Hays Phone: 9946 3555
REFERENCES: