1. Victoria Gear
4 Kennet Close, Upminster, Essex, RM14 1ST
Email: victoria.louise.gear@googlemail.com Mobile:07889069559
Nationality: British Driving Licence: Full British,Clean
I am currentlylooking to change mycareer to work in the Interior DesignSector,as Iam now studying for a
degree with KLC University., since gainingmyDiploma whilstworking full time.Ihave developed my
Administrationand Organisational skills whilstatNDY. I was employed as a Receptionist and duringthis time I
was promoted to the London office DocumentController within the company.I have received internal rewards
whilstatNDY for the praises Ihad received from both internal staffand external clients.Iwould now like to utilise
my skills and provide supportbytaking the next step and working in a team role whilstlearning and developing.
As you can see from myCV I have been temping in various positions which have given me the confidence to deal
with all manners ofclientele, improving myconversational and clientskills.Iam now looking to move into an
assistant role within the companywhere Ican grow whilststudyingfor mydegree. My experiences have helped
me gain confidence talking to new people and helpedme gainan understanding ofthe markets.
I am articulate, ambitious and willing to learn. I’m a committedindividualthatis usedto building relationships and
interacting with senior individuals. I’m keen to work as partofa team and assistwhere possible a trulycommitted
individual with lots to prove.I have been told by my previous employers thatIam quick to pick up services that
are required ofme;I am reliable and able to prioritisework to the bestofmy ability.
Skills:
Word – 80%
Excel – 73%
PowerPoint – 97%
Outlook – 70%
Typing – 50wpm
Computer Literacy:
Sector
Genius – Underwriting
QIE IRIS – Underwriting
DMS (Document Management System)
Microsoft Excel – Intermediate Level
Microsoft Office Applications
Lotus Notes
Personal Skills:
Reliable.
Highly motivated with a vast experience in computers.
Very keen, punctual and enthusiastic.
Neat, organised,well presented.
Able to work well with others and individually.
Good team worker
Profile
Education

2. Flexible attitude, able to listen as well as contribute
Able to meettargets
Eager to learn new Skills

3. WORK EXPERIENCE
Receptionist Administrator - Promoted to Document Controller
Norman Disney & Young - Consulting Engineering Firm - October 2014 to Present
• Develop and implement processes related to document control and management.
• Working with the projectteam in order to implement systems ofcontrol.
• Control and upkeep of all project related documents, drawings and registers.
• Manage the process of distribution of internal and external project documentation and ensure productive
relationships with external and internal clients.
• Generate the various projectdocumentcontrol reports,drawing and document tracking registers for specific
projects as required.
• Monitor and engage with internal teams to Manage Project Related workflow activities.
• Coordinate the document control function across the office, ensuring all project related documentation is
correctly recorded and communicated.
• Processing incoming emails for Documentcontrol
• Downloading external information and filing in an appropriate manner.
• Responsible for maintaining hard copyinformation.
• Issuing and distributing controlled copies ofinformation
• Document Control System Experience:
4 Projects,BIW, Box, Aconex, Conject, Fusion Live
Receptionist
CBRE - June 2013 (Temporary Assignment) *Made permanent 1st March 2014* to October 2014
• Meeting and greeting clients
• Diary management and booking meeting rooms.
• Responsible for purchase orders,catering orders and invoices
• Couriers and Taxis bookings (International & Europe).
• Typing documents, power-pointpresentations for PA's and executives
• Distributing memos,faxing, printing, photocopying, filing and scanning
• Operating busyswitch board incoming/outgoing calls and correspondence
• Monitoring inventory, office stock and ordering supplies as necessary
• Creating and modifying documents using MicrosoftOffice and Lotus Notes
• Organising internal events for companysupported charities
• Responsible for collecting and signing for courier packages
• Management ofcleanliness ofmeeting rooms and kitchens on a regular basis
• Order of catering
Reference Administrator - Secretarial Support Division
May & Stephens Recruitment (Temporary Assignment) - June 2013 (2 weeks cover)
A Leading City based Recruitment Specialist
• Checking Applicants CV historyand logging into the System
• Typing up correspondence to send to previous employers
• Printing all incoming Correspondence and attach to Applicants file
• Updating Excel Spreadsheets in a timelymanner
• Creating Recruitment Business Academypacks for new Employees
• Liaisons with Clientele and previous employers
• Chasing References
• Filing and printing of documentation
• Scanning ofAuthorisation Forms

4. Executive assistant
Alvarez and Marsal - August 2013 to November 2013
(TemporaryAssignment)
• Check MD's calendars on a daily basis to confirm meetings and reservations
• Diary and meeting management on a daily basis
• Meeting and greeting guests
• Organising tea's,coffee's,breakfasts and lunches for meetings
• Binding ofimportant documentation
• Managed confidential information, phone calls,faxing,scanning, photocopying, presentation slides
• Managed MD's travel arrangements - air travel, visa's, taxi, accommodation, hire cars and rail travel
• Focal point for entering MD's expenses onto Agresso system
• Reception Duties - answering all incoming calls, booking meeting rooms, ordering stationary and kitchen
supplies
• Preparation ofmeeting rooms
• Updating Excel reports of staff weekly utilisation.
• Updating Sales force System with new opportunities and events on behalfof my MD's
Administrator
MarshLtd London Fleet Department - January 2012 to May 2013
Assisting 11 team members within Broking Division
• Issuing ofRenewal documentation in a very timely manner
• Typing up correspondence to send to clients
• Print all incoming correspondence and allocate to members ofmyTeam
• Log all incoming New business onto Excel and the Citrix/Sector System
• Processing ofEndorsements for clients in a timelyManner
• Answer calls in a professional manner and take messages for in-house brokers
• Diary workload for team to work towards deadlines
• Amending documentation for brokers before meetings with clients
• Updating clientinformation daily
• Build relationships with both Brokers and Underwriters
• Corresponding with Sub brokers on a daily basis assisting with queries and docs
• Issuing instructions to underwriters when required
• Obtaining, chasing quotations and referrals
• Updating systems and files with policyinformation
• Processing dailypostal admin and distributing within team
• Deal with daily postand distribute within myTeam
• Heavy filing duties on a daily basis
Specialist Motor Insurance
Equity Red Star Brentwood - March 2008 to January 2012
Underwriting Assistant - Private Car Dept.
• Logging ofpolicy information using CitrixSystems
• Data input of vehicle details and various figures
• Telecommunications with brokers and clients on a dailybasis
• New program system testing and system upgrade development
• Invite, lapse and cancelling policies upon broker's advices
• Mid Term Adjustments processing and rating
• Regular checks ofpremium overrides
• Comparing policyrates and advising trends

6. Temporary Contract
QBE - August2007 to January 2008 (6 months)
• Dealing with underwriting queries and premium discrepancies
• Producing reports for team to establish queries to be resolved with underwriters
• Dealing with EPI and processing issues and referring to underwriters for confirmation
• Logging ofpolicy information using MicrosoftAccess and DMS applications
• Data input and logging ofrelevant policy details
• Producing spreadsheets and graphs detailing trends and efficiencyof team objectives
• Scanning documents and other Ad hoc duties
Sales assistant/Stock Assistant - Part time
Envy - Thurrock - November 2006 to January 2007
• Welcome and advise customers
• Ensure goods are well displayed
• Handle payments
• Arrange ordering and delivery
• Receive deliveries from suppliers
• Keep the shop floor clean and tidy
ADDITIONAL INFORMATION
Skills:
Word - 80%, Excel - 73%, PowerPoint - 97%, Outlook - 70%,Typing - 50wpm
Computer Literacy:
Sector, Genius – Underwriting, QIE IRI – Underwriting, DMS (Document Management System),Microsoft
Excel – Intermediate Level,Microsoft Office Applications, Lotus Notes,4 Projects,BIW, Box, Aconex,
Conject, Fusion Live.
Personal Skills:
Reliable,highlymotivated with a vast experience in computers,very keen, punctual and enthusiastic, neat,
organised, well presented, able to work well with others and individually, good team worker,flexible attitude,
able to listen as well as contribute, able to meettargets,eager to learn new Skills.