3
Muhammad Eissa
Marketing Ethics
Agenda
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Ethics
Marketing
Marketing Ethics
Why
Marketing Mix
Ethical issues in marketing mix
Ethics
Is the art and science
of determining good
and bad or right or
wrong moral behavior.
Marketing
• Is the process of
communicating the
value of a product or
service to customers,
for the purpose of
selling the product or
service.
Marketing Ethics
• is the area of applied
ethics which deals
with the moral
principles behind the
operation and
regulation
of marketing.
why
• When an organization
behaves ethically,
customers develop more
positive attitudes about
the firm, its products,
and its services.
why
• To create values or trust with the
company.
why
• To build good
image about the
organization in
the minds of
costumer,
employee,
companies and
the society .
Marketing Mix
Product
Consumer safety
Product liability and
reliability
Designing for special
needs
Price
Bid rigging
Predatory pricing
Price fixing
Place
• Performance
pressure exist
that may lead to
ethical dilemmas.
Place
• Many vendors sell
products that have
crossed expiry date
is unethical.
Place
• Promising
shipment when
knowing delivery
is not possible by
the promised
date.
Place
• Most drug stores
would give too
many drugs
without perception
from a qualified
doctor.
Place
• Products are
moved in unsafe
vehicles.
Promotion
Promote unhealthy
products.
Deceptive advertising.
Subliminal advertising.
recap
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Ethics
Marketing
Marketing Ethics
Why
Marketing Mix
Ethical issues in marketing mix
Thank
You

Marketing Ethics

Editor's Notes