Deming emphasized continual improvement and treating manufacturing as an interconnected system. Juran asserted that quality is fundamental, not innovative. Crosby's four principles for quality management included "doing it right the first time." The PDSA cycle involves planning a small test, conducting it, analyzing results, and refining changes. 5S and kaizen involve small, ongoing improvements through organization and cooperation. Shewhart introduced statistical process control. Feigenbaum defined quality management as integrating quality efforts across an organization. Total quality requires customer focus, treating quality and cost as equivalent, and making quality improvement continuous. Ishikawa developed cause diagrams and Taguchi advocated design for quality. Ohno identified seven types of waste including delays, overproduction,