SlideShare a Scribd company logo
1 of 22
MANAGEMENT OF TECHNOLOGY
BTMU 1023
Lecture 6
Technological Innovation
1
At the end of the lesson, the student should be able to:
• Understand the context of TLC
• Describe how TLC is essential for strategic planning and strategic
analysis.
Lesson outcome
2
• Comes from the Latin, innovare, and is all about change
• The practice of changing a process or product that significantly increases its value or usefulness.
• It can happen in technology, politic, agriculture, environment, social and legal
• It is not always necessary to use technology.
• NOT ALL INNOVATION ARE TECHNOLOGY BASED
• Example of innovation in politics
• Allowing the younger generations to represent themselves at the national level,
• A new method of engaging the citizens.
• Example of innovation in social
• Baby hatch
• Example of agricultural innovation
• Durian triple planting
Innovation
new or improved product or process whose technological characteristics are different from the previous
version.
It is a process that converts knowledge into useful products and services that have socioeconomic impact. It
requires the integration of inventions and existing technologies to bring innovations to the marketplace
Development of a flat screen tv
( technology based innovation)
Development of new sales channel for flat screen tv
( marketing/ non-technological innovation)
First car invented Model T by Ford Improved the production to mass production so that it can become
available and affordable to the people.
Technological Innovation
Basic research- study and research technology that has impact on the organization
Applied research –research towards solving customer need
Development- prototyped is developed and tested
Engineering- turn it into a scalable product and service
Manufacture- finding the best way to deliver effective and quality product to the customer
Marketing- concept testing , market research
Promotion – rapid launching of the product and service
Continuous improvement – constantly measured, analyzed and improved
Stages of technological innovation
Types of technological innovation
• A service is “placing a bundle of capabilities at the disposal of the consumer”. There are
four dimensions of service innovations:
1) New service concept: the creation n and development of an entirely new kind of
service.
2) New client interface: major changes in the interaction between the service provider and
the client.
3) New service delivery system: finding a new way of delivering the service.
4) Technological options: when the emergence of new technologies make a new service
possible.
Service innovation
• Radical versus Incremental Innovation.
The radicalness of an innovation is the degree to which it is new and different from
previously existing products and processes.
Incremental innovations may involve only a minor change from (or adjustment to)
existing practices.
The radicalness of an innovation is relative; it may change over time or with respect
to different observers.
• For example, digital photography a more radical innovation for Kodak than for Sony.
9
Radical and incremental innovation
• Competence-Enhancing versus Competence-Destroying Innovation
• Competence-enhancing innovations build on the firm’s existing knowledge base
• E.g., Intel’s Pentium 4 built on the technology for Pentium III.
• Competence-destroying innovations renders a firm’s existing competencies obsolete.
• E.g., electronic calculators rendered Keuffel & Esser’s slide rule expertise obsolete.
• Whether an innovation is competence enhancing or competence destroying depends on the
perspective of a particular firm.
Competence-Enhancing versus Competence-
Destroying Innovation
• Architectural versus Component Innovation
• A component innovation (or modular innovation) entails changes to
one or more components of a product system without significantly
affecting the overall design.
• E.g., adding gel-filled material to a bicycle seat
• An architectural innovation entails changing the overall design of the system
or the way components interact.
• E.g., transition from high-wheel bicycle to safety bicycle.
• Most architectural innovations require changes in the underlying components
also.
Architectural versus Component Innovation
Disruptive Innovation
Disruptive innovation, a term of art coined by Clayton Christensen, describes a process by which a
product or service takes root initially in simple applications at the bottom of a market and then
relentlessly moves up market, eventually displacing established competitors.
PLATFORM INNOVATION
• Digital transformation is the integration of digital technology into all areas of a
business, fundamentally changing how you operate and deliver value to
customers
• Customer eccentricity
• Digital technologies will drive globalization to the next phase
• COVID-19 is the driving force
• Effecting small business and enterprises ( ADOPT OR DIE
• Continuation of innovation and development of artificial intelligence (AI), the
internet of things (IoT), virtual and augmented reality (VR/AR), cloud computing,
blockchain, and super-fast network protocols like 5G.
• Hybrid work place( even post covid)
• enterprises to adopt different digital tools to manage their operations smoothly
Megatrend in business – transformation towards
digitalization
18
Rising number of technoprenuers
Digital innovation – App revolution
Disney.com
MyDisney experience to book in park dining reservation
FastPass allows park guests to skip lines for three attractions
per day. Using the My Disney Experience smartphone app in
the park, guests can check and change their FastPass choices
and check other attraction wait times while on the go
MagicBands are used as room
keys. Just tapping your wristband
unlocks the door. Guests can also
order food with their wristbands
at Disney restaurants and food
carts.
19
Omnichannel experience
Digital innovation – App revolution
Digital products
“Synthetic Media” functions as a collective term for media
such as video, images, and audio that are manipulated or
even created using technologies from the field of Artificial
Intelligence (AI).
20
• The Rise of Platforms, the Sharing Economy, and Crowdsourcing
• Example UBER, ETSY, Apple, Alphabet, Amazon, Facebook, Tencent,
and Alibaba.
• New business that facilitate connections between relevant parties.
• Interactions
• Transactions
21
Digital innovation – for Ecommerce. From B2C to
C2C
LECTURE 6: Technological Innovation

More Related Content

What's hot

L10 Technology Selection.pptx
L10 Technology Selection.pptxL10 Technology Selection.pptx
L10 Technology Selection.pptxBC Chew
 
LECTURE 2 : The Role of Technology in the Creation of Wealth
LECTURE 2 : The Role of Technology in the Creation of WealthLECTURE 2 : The Role of Technology in the Creation of Wealth
LECTURE 2 : The Role of Technology in the Creation of WealthBC Chew
 
LECTURE 1: Management of Technology: An Overview
LECTURE 1: Management of Technology: An OverviewLECTURE 1: Management of Technology: An Overview
LECTURE 1: Management of Technology: An OverviewBC Chew
 
LECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing TechnologyLECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing TechnologyBC Chew
 
Technology acquisition & absorption
Technology acquisition & absorptionTechnology acquisition & absorption
Technology acquisition & absorptiondesire120
 
Overview of Technology Management
Overview of Technology ManagementOverview of Technology Management
Overview of Technology ManagementSalman Memon
 
Technology strategy & development
Technology strategy & development Technology strategy & development
Technology strategy & development VijayKrKhurana
 
Technology Management: Technology Roadmapping
Technology Management: Technology RoadmappingTechnology Management: Technology Roadmapping
Technology Management: Technology RoadmappingBC Chew
 
Essential of Technology Entrep. & Innovation- Chapter four technology life c...
Essential of Technology Entrep. & Innovation- Chapter four  technology life c...Essential of Technology Entrep. & Innovation- Chapter four  technology life c...
Essential of Technology Entrep. & Innovation- Chapter four technology life c...Motaz Agamawi
 
Introduction to Innovation
Introduction to InnovationIntroduction to Innovation
Introduction to InnovationShameem Ali
 
Technology and Innovation Management
Technology and Innovation ManagementTechnology and Innovation Management
Technology and Innovation ManagementJamil AlKhatib
 
A Case Study On Technology Management
A Case Study On Technology ManagementA Case Study On Technology Management
A Case Study On Technology ManagementDivya Lekha
 
Technology management
Technology managementTechnology management
Technology managementNikita Arora
 
Technology acquisition
Technology acquisitionTechnology acquisition
Technology acquisitionRahul Kumar
 
Wk 3 critical factors in managing technology
Wk 3   critical factors in managing technologyWk 3   critical factors in managing technology
Wk 3 critical factors in managing technologySaddan Juhari
 
Technology management
Technology managementTechnology management
Technology managementRajThakuri
 
Technology intelliegence & forecasting
Technology intelliegence & forecastingTechnology intelliegence & forecasting
Technology intelliegence & forecastingVijayKrKhurana
 

What's hot (20)

L10 Technology Selection.pptx
L10 Technology Selection.pptxL10 Technology Selection.pptx
L10 Technology Selection.pptx
 
LECTURE 2 : The Role of Technology in the Creation of Wealth
LECTURE 2 : The Role of Technology in the Creation of WealthLECTURE 2 : The Role of Technology in the Creation of Wealth
LECTURE 2 : The Role of Technology in the Creation of Wealth
 
LECTURE 1: Management of Technology: An Overview
LECTURE 1: Management of Technology: An OverviewLECTURE 1: Management of Technology: An Overview
LECTURE 1: Management of Technology: An Overview
 
LECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing TechnologyLECTURE 3: Critical Factors in Managing Technology
LECTURE 3: Critical Factors in Managing Technology
 
Technology acquisition & absorption
Technology acquisition & absorptionTechnology acquisition & absorption
Technology acquisition & absorption
 
Key concepts of Technology Management
Key concepts of Technology ManagementKey concepts of Technology Management
Key concepts of Technology Management
 
Overview of Technology Management
Overview of Technology ManagementOverview of Technology Management
Overview of Technology Management
 
Technology strategy & development
Technology strategy & development Technology strategy & development
Technology strategy & development
 
Technology Management: Technology Roadmapping
Technology Management: Technology RoadmappingTechnology Management: Technology Roadmapping
Technology Management: Technology Roadmapping
 
Technology life cycle
Technology life cycleTechnology life cycle
Technology life cycle
 
Essential of Technology Entrep. & Innovation- Chapter four technology life c...
Essential of Technology Entrep. & Innovation- Chapter four  technology life c...Essential of Technology Entrep. & Innovation- Chapter four  technology life c...
Essential of Technology Entrep. & Innovation- Chapter four technology life c...
 
Introduction to Innovation
Introduction to InnovationIntroduction to Innovation
Introduction to Innovation
 
Technology and Innovation Management
Technology and Innovation ManagementTechnology and Innovation Management
Technology and Innovation Management
 
A Case Study On Technology Management
A Case Study On Technology ManagementA Case Study On Technology Management
A Case Study On Technology Management
 
Technology management
Technology managementTechnology management
Technology management
 
Technology acquisition
Technology acquisitionTechnology acquisition
Technology acquisition
 
Wk 3 critical factors in managing technology
Wk 3   critical factors in managing technologyWk 3   critical factors in managing technology
Wk 3 critical factors in managing technology
 
Technology management
Technology managementTechnology management
Technology management
 
technology transfer
technology transfertechnology transfer
technology transfer
 
Technology intelliegence & forecasting
Technology intelliegence & forecastingTechnology intelliegence & forecasting
Technology intelliegence & forecasting
 

Similar to LECTURE 6: Technological Innovation

Atec nov 2016 disruption
Atec nov 2016   disruptionAtec nov 2016   disruption
Atec nov 2016 disruptionDavid Banes
 
Innovation lecture for hong kong
Innovation lecture for hong kongInnovation lecture for hong kong
Innovation lecture for hong kongDileep Bhandarkar
 
Technological environment
Technological environmentTechnological environment
Technological environmentanmolverma24
 
Technological environment
Technological environmentTechnological environment
Technological environmentanmolverma24
 
Changing work
Changing workChanging work
Changing workBlaqueX
 
Technology Management
Technology Management Technology Management
Technology Management Vimal SB
 
Technology management concept
Technology management conceptTechnology management concept
Technology management conceptSachinKumar1799
 
innovation & design thinking, types of innovation , design process with examp...
innovation & design thinking, types of innovation , design process with examp...innovation & design thinking, types of innovation , design process with examp...
innovation & design thinking, types of innovation , design process with examp...rupinderSingh534034
 
Digital Transformation.pdf
Digital Transformation.pdfDigital Transformation.pdf
Digital Transformation.pdfVasoPolimerou
 
Natural &; technological environment PART1
Natural &; technological environment PART1Natural &; technological environment PART1
Natural &; technological environment PART1DrAnurag Saxena
 
Enabling technologies cv presentation
Enabling technologies cv presentationEnabling technologies cv presentation
Enabling technologies cv presentationCSR Europe
 
Types of Technological Innovation
Types of Technological InnovationTypes of Technological Innovation
Types of Technological InnovationManvik Joshi
 
Be technological environment
Be technological environmentBe technological environment
Be technological environmentgiripratibha
 

Similar to LECTURE 6: Technological Innovation (20)

Atec nov 2016 disruption
Atec nov 2016   disruptionAtec nov 2016   disruption
Atec nov 2016 disruption
 
Innovation lecture for hong kong
Innovation lecture for hong kongInnovation lecture for hong kong
Innovation lecture for hong kong
 
Technological environment
Technological environmentTechnological environment
Technological environment
 
Technological environment
Technological environmentTechnological environment
Technological environment
 
UNIT V-Innovation.pptx
UNIT V-Innovation.pptxUNIT V-Innovation.pptx
UNIT V-Innovation.pptx
 
Changing work
Changing workChanging work
Changing work
 
Module 2_Session 1.pdf
Module 2_Session 1.pdfModule 2_Session 1.pdf
Module 2_Session 1.pdf
 
Module 2_Session 1.pptx
Module 2_Session 1.pptxModule 2_Session 1.pptx
Module 2_Session 1.pptx
 
L3 Innovation Strategy.pptx
L3 Innovation Strategy.pptxL3 Innovation Strategy.pptx
L3 Innovation Strategy.pptx
 
Managing technology and innovation
Managing technology and innovationManaging technology and innovation
Managing technology and innovation
 
Hcl Technologies
Hcl TechnologiesHcl Technologies
Hcl Technologies
 
Sindu MOT-new
Sindu MOT-newSindu MOT-new
Sindu MOT-new
 
Technology Management
Technology Management Technology Management
Technology Management
 
Technology management concept
Technology management conceptTechnology management concept
Technology management concept
 
innovation & design thinking, types of innovation , design process with examp...
innovation & design thinking, types of innovation , design process with examp...innovation & design thinking, types of innovation , design process with examp...
innovation & design thinking, types of innovation , design process with examp...
 
Digital Transformation.pdf
Digital Transformation.pdfDigital Transformation.pdf
Digital Transformation.pdf
 
Natural &; technological environment PART1
Natural &; technological environment PART1Natural &; technological environment PART1
Natural &; technological environment PART1
 
Enabling technologies cv presentation
Enabling technologies cv presentationEnabling technologies cv presentation
Enabling technologies cv presentation
 
Types of Technological Innovation
Types of Technological InnovationTypes of Technological Innovation
Types of Technological Innovation
 
Be technological environment
Be technological environmentBe technological environment
Be technological environment
 

More from BC Chew

Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...
Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...
Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...BC Chew
 
Industry4wrd.pptx
Industry4wrd.pptxIndustry4wrd.pptx
Industry4wrd.pptxBC Chew
 
Awareness Training on MHS 04102023.pptx
Awareness Training on MHS 04102023.pptxAwareness Training on MHS 04102023.pptx
Awareness Training on MHS 04102023.pptxBC Chew
 
Expectation from Being a Postgraduate Student and Life Strategy as A Research...
Expectation from Being a Postgraduate Student and Life Strategy as A Research...Expectation from Being a Postgraduate Student and Life Strategy as A Research...
Expectation from Being a Postgraduate Student and Life Strategy as A Research...BC Chew
 
EY Take 5.pdf
EY Take 5.pdfEY Take 5.pdf
EY Take 5.pdfBC Chew
 
The Impact of COVID19 on Businesses.pptx
The Impact of COVID19 on Businesses.pptxThe Impact of COVID19 on Businesses.pptx
The Impact of COVID19 on Businesses.pptxBC Chew
 
Common Research Methodology in Your Field.pptx
Common Research Methodology in Your Field.pptxCommon Research Methodology in Your Field.pptx
Common Research Methodology in Your Field.pptxBC Chew
 
Literature Review
Literature ReviewLiterature Review
Literature ReviewBC Chew
 
Common Research Methodology in Your Field (Business and Management Studies)
Common Research Methodology in Your Field (Business and Management Studies)Common Research Methodology in Your Field (Business and Management Studies)
Common Research Methodology in Your Field (Business and Management Studies)BC Chew
 
Life Strategy as a Researcher (Soft Engineering)
Life Strategy as a Researcher (Soft Engineering)Life Strategy as a Researcher (Soft Engineering)
Life Strategy as a Researcher (Soft Engineering)BC Chew
 
Talk for 360 Camera ITS
Talk for 360 Camera ITSTalk for 360 Camera ITS
Talk for 360 Camera ITSBC Chew
 
Researcher and Research Student Enrichment Program (R2SEP)
Researcher and Research Student Enrichment Program (R2SEP)Researcher and Research Student Enrichment Program (R2SEP)
Researcher and Research Student Enrichment Program (R2SEP)BC Chew
 
Teamwork in A Virtual Setting
Teamwork in A Virtual SettingTeamwork in A Virtual Setting
Teamwork in A Virtual SettingBC Chew
 
Publication strategy
Publication strategyPublication strategy
Publication strategyBC Chew
 
Green Architecture of the Malay Traditional Houses
Green Architecture of the Malay Traditional HousesGreen Architecture of the Malay Traditional Houses
Green Architecture of the Malay Traditional HousesBC Chew
 
Research Philosophy
Research PhilosophyResearch Philosophy
Research PhilosophyBC Chew
 
Gobal Issues and New Business Trends
Gobal Issues and New Business Trends Gobal Issues and New Business Trends
Gobal Issues and New Business Trends BC Chew
 

More from BC Chew (17)

Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...
Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...
Artificial Intelligence and The Sustainable Development Goals (SDGs) Adoption...
 
Industry4wrd.pptx
Industry4wrd.pptxIndustry4wrd.pptx
Industry4wrd.pptx
 
Awareness Training on MHS 04102023.pptx
Awareness Training on MHS 04102023.pptxAwareness Training on MHS 04102023.pptx
Awareness Training on MHS 04102023.pptx
 
Expectation from Being a Postgraduate Student and Life Strategy as A Research...
Expectation from Being a Postgraduate Student and Life Strategy as A Research...Expectation from Being a Postgraduate Student and Life Strategy as A Research...
Expectation from Being a Postgraduate Student and Life Strategy as A Research...
 
EY Take 5.pdf
EY Take 5.pdfEY Take 5.pdf
EY Take 5.pdf
 
The Impact of COVID19 on Businesses.pptx
The Impact of COVID19 on Businesses.pptxThe Impact of COVID19 on Businesses.pptx
The Impact of COVID19 on Businesses.pptx
 
Common Research Methodology in Your Field.pptx
Common Research Methodology in Your Field.pptxCommon Research Methodology in Your Field.pptx
Common Research Methodology in Your Field.pptx
 
Literature Review
Literature ReviewLiterature Review
Literature Review
 
Common Research Methodology in Your Field (Business and Management Studies)
Common Research Methodology in Your Field (Business and Management Studies)Common Research Methodology in Your Field (Business and Management Studies)
Common Research Methodology in Your Field (Business and Management Studies)
 
Life Strategy as a Researcher (Soft Engineering)
Life Strategy as a Researcher (Soft Engineering)Life Strategy as a Researcher (Soft Engineering)
Life Strategy as a Researcher (Soft Engineering)
 
Talk for 360 Camera ITS
Talk for 360 Camera ITSTalk for 360 Camera ITS
Talk for 360 Camera ITS
 
Researcher and Research Student Enrichment Program (R2SEP)
Researcher and Research Student Enrichment Program (R2SEP)Researcher and Research Student Enrichment Program (R2SEP)
Researcher and Research Student Enrichment Program (R2SEP)
 
Teamwork in A Virtual Setting
Teamwork in A Virtual SettingTeamwork in A Virtual Setting
Teamwork in A Virtual Setting
 
Publication strategy
Publication strategyPublication strategy
Publication strategy
 
Green Architecture of the Malay Traditional Houses
Green Architecture of the Malay Traditional HousesGreen Architecture of the Malay Traditional Houses
Green Architecture of the Malay Traditional Houses
 
Research Philosophy
Research PhilosophyResearch Philosophy
Research Philosophy
 
Gobal Issues and New Business Trends
Gobal Issues and New Business Trends Gobal Issues and New Business Trends
Gobal Issues and New Business Trends
 

Recently uploaded

REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptxREPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptxmanishaJyala2
 
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdfTelling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdfTechSoup
 
ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesashishpaul799
 
Behavioral-sciences-dr-mowadat rana (1).pdf
Behavioral-sciences-dr-mowadat rana (1).pdfBehavioral-sciences-dr-mowadat rana (1).pdf
Behavioral-sciences-dr-mowadat rana (1).pdfaedhbteg
 
size separation d pharm 1st year pharmaceutics
size separation d pharm 1st year pharmaceuticssize separation d pharm 1st year pharmaceutics
size separation d pharm 1st year pharmaceuticspragatimahajan3
 
2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptxmansk2
 
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...Nguyen Thanh Tu Collection
 
The Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational ResourcesThe Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational Resourcesaileywriter
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Denish Jangid
 
How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17Celine George
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxheathfieldcps1
 
factors influencing drug absorption-final-2.pptx
factors influencing drug absorption-final-2.pptxfactors influencing drug absorption-final-2.pptx
factors influencing drug absorption-final-2.pptxSanjay Shekar
 
IATP How-to Foreign Travel May 2024.pdff
IATP How-to Foreign Travel May 2024.pdffIATP How-to Foreign Travel May 2024.pdff
IATP How-to Foreign Travel May 2024.pdff17thcssbs2
 
Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...Mark Carrigan
 
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...Sayali Powar
 
Capitol Tech Univ Doctoral Presentation -May 2024
Capitol Tech Univ Doctoral Presentation -May 2024Capitol Tech Univ Doctoral Presentation -May 2024
Capitol Tech Univ Doctoral Presentation -May 2024CapitolTechU
 
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17Celine George
 
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45MysoreMuleSoftMeetup
 

Recently uploaded (20)

REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptxREPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptx
 
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdfTelling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
 
ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyes
 
“O BEIJO” EM ARTE .
“O BEIJO” EM ARTE                       .“O BEIJO” EM ARTE                       .
“O BEIJO” EM ARTE .
 
Behavioral-sciences-dr-mowadat rana (1).pdf
Behavioral-sciences-dr-mowadat rana (1).pdfBehavioral-sciences-dr-mowadat rana (1).pdf
Behavioral-sciences-dr-mowadat rana (1).pdf
 
size separation d pharm 1st year pharmaceutics
size separation d pharm 1st year pharmaceuticssize separation d pharm 1st year pharmaceutics
size separation d pharm 1st year pharmaceutics
 
2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx
 
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
 
The Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational ResourcesThe Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational Resources
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
 
How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptx
 
factors influencing drug absorption-final-2.pptx
factors influencing drug absorption-final-2.pptxfactors influencing drug absorption-final-2.pptx
factors influencing drug absorption-final-2.pptx
 
IATP How-to Foreign Travel May 2024.pdff
IATP How-to Foreign Travel May 2024.pdffIATP How-to Foreign Travel May 2024.pdff
IATP How-to Foreign Travel May 2024.pdff
 
Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...
 
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...
UNIT – IV_PCI Complaints: Complaints and evaluation of complaints, Handling o...
 
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdf
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdfPost Exam Fun(da) Intra UEM General Quiz - Finals.pdf
Post Exam Fun(da) Intra UEM General Quiz - Finals.pdf
 
Capitol Tech Univ Doctoral Presentation -May 2024
Capitol Tech Univ Doctoral Presentation -May 2024Capitol Tech Univ Doctoral Presentation -May 2024
Capitol Tech Univ Doctoral Presentation -May 2024
 
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
 
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
 

LECTURE 6: Technological Innovation

  • 1. MANAGEMENT OF TECHNOLOGY BTMU 1023 Lecture 6 Technological Innovation 1
  • 2. At the end of the lesson, the student should be able to: • Understand the context of TLC • Describe how TLC is essential for strategic planning and strategic analysis. Lesson outcome 2
  • 3. • Comes from the Latin, innovare, and is all about change • The practice of changing a process or product that significantly increases its value or usefulness. • It can happen in technology, politic, agriculture, environment, social and legal • It is not always necessary to use technology. • NOT ALL INNOVATION ARE TECHNOLOGY BASED • Example of innovation in politics • Allowing the younger generations to represent themselves at the national level, • A new method of engaging the citizens. • Example of innovation in social • Baby hatch • Example of agricultural innovation • Durian triple planting Innovation
  • 4. new or improved product or process whose technological characteristics are different from the previous version. It is a process that converts knowledge into useful products and services that have socioeconomic impact. It requires the integration of inventions and existing technologies to bring innovations to the marketplace Development of a flat screen tv ( technology based innovation) Development of new sales channel for flat screen tv ( marketing/ non-technological innovation) First car invented Model T by Ford Improved the production to mass production so that it can become available and affordable to the people. Technological Innovation
  • 5. Basic research- study and research technology that has impact on the organization Applied research –research towards solving customer need Development- prototyped is developed and tested Engineering- turn it into a scalable product and service Manufacture- finding the best way to deliver effective and quality product to the customer Marketing- concept testing , market research Promotion – rapid launching of the product and service Continuous improvement – constantly measured, analyzed and improved Stages of technological innovation
  • 7. • A service is “placing a bundle of capabilities at the disposal of the consumer”. There are four dimensions of service innovations: 1) New service concept: the creation n and development of an entirely new kind of service. 2) New client interface: major changes in the interaction between the service provider and the client. 3) New service delivery system: finding a new way of delivering the service. 4) Technological options: when the emergence of new technologies make a new service possible. Service innovation
  • 8.
  • 9. • Radical versus Incremental Innovation. The radicalness of an innovation is the degree to which it is new and different from previously existing products and processes. Incremental innovations may involve only a minor change from (or adjustment to) existing practices. The radicalness of an innovation is relative; it may change over time or with respect to different observers. • For example, digital photography a more radical innovation for Kodak than for Sony. 9 Radical and incremental innovation
  • 10.
  • 11. • Competence-Enhancing versus Competence-Destroying Innovation • Competence-enhancing innovations build on the firm’s existing knowledge base • E.g., Intel’s Pentium 4 built on the technology for Pentium III. • Competence-destroying innovations renders a firm’s existing competencies obsolete. • E.g., electronic calculators rendered Keuffel & Esser’s slide rule expertise obsolete. • Whether an innovation is competence enhancing or competence destroying depends on the perspective of a particular firm. Competence-Enhancing versus Competence- Destroying Innovation
  • 12.
  • 13. • Architectural versus Component Innovation • A component innovation (or modular innovation) entails changes to one or more components of a product system without significantly affecting the overall design. • E.g., adding gel-filled material to a bicycle seat • An architectural innovation entails changing the overall design of the system or the way components interact. • E.g., transition from high-wheel bicycle to safety bicycle. • Most architectural innovations require changes in the underlying components also. Architectural versus Component Innovation
  • 14.
  • 15. Disruptive Innovation Disruptive innovation, a term of art coined by Clayton Christensen, describes a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors.
  • 17. • Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers • Customer eccentricity • Digital technologies will drive globalization to the next phase • COVID-19 is the driving force • Effecting small business and enterprises ( ADOPT OR DIE • Continuation of innovation and development of artificial intelligence (AI), the internet of things (IoT), virtual and augmented reality (VR/AR), cloud computing, blockchain, and super-fast network protocols like 5G. • Hybrid work place( even post covid) • enterprises to adopt different digital tools to manage their operations smoothly Megatrend in business – transformation towards digitalization
  • 18. 18 Rising number of technoprenuers Digital innovation – App revolution
  • 19. Disney.com MyDisney experience to book in park dining reservation FastPass allows park guests to skip lines for three attractions per day. Using the My Disney Experience smartphone app in the park, guests can check and change their FastPass choices and check other attraction wait times while on the go MagicBands are used as room keys. Just tapping your wristband unlocks the door. Guests can also order food with their wristbands at Disney restaurants and food carts. 19 Omnichannel experience Digital innovation – App revolution
  • 20. Digital products “Synthetic Media” functions as a collective term for media such as video, images, and audio that are manipulated or even created using technologies from the field of Artificial Intelligence (AI). 20
  • 21. • The Rise of Platforms, the Sharing Economy, and Crowdsourcing • Example UBER, ETSY, Apple, Alphabet, Amazon, Facebook, Tencent, and Alibaba. • New business that facilitate connections between relevant parties. • Interactions • Transactions 21 Digital innovation – for Ecommerce. From B2C to C2C