This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.

1. Layout of HousekeepingLayout of Housekeeping
DepartmentDepartment
DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY,
ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com

2. LAYOUT OF A HK DEPARTMENTLAYOUT OF A HK DEPARTMENT
FLORIST’S
ROOM
HOUSEKEEP
ING SUPPLY
STORE
DESK
CONTROL
ROOM
LOST &
FOUND
ROOM
SECRETARY’S
ROOM
EXECUTIVE
HK’S ROOM
SEWING
ROOM
LINEN STORE
ROOM
LINEN & UNIFORM ROOM
WITH EMPLOYEE
EXCHANGE
COUNTER
LAUNDRY
HORTICULTUR
E EQUIPMENT
ROOM
HEAVY EQUIPMENT
STORE

3. LAYOUT OF HOUSEKEEPING DEPARTMENT:
LINEN
STORE
TAILOR
SHOP
LINEN & UNIFORM
ROOM
Employee
Exchange counter
LAUNDRY
EXECUTIVE
HOUSEKEEPER
SecretaryHOUSEKEEPING
DESK
CONTROL
LOST&FOUND
HOUSEKEEPING
SUPPLIES
STORES
UPHOLSTERY
&
FURNITURE
YARD
FLOWER
ROOM

4. EXPLANATION:
HOUSEKEEPER’S OFFICE-This is the main administration centre for the
department. It must be an independentcabin
to provide the Housekeeper with silence to
plan out his/her work.It should be preferably
be a glass panelled office so as to give a
view what is happening out side the office.
DESK CONTROL ROOM-
This is the main communication centre of
housekeeping.it is the nerve system for
cordination with the front office, banquets
etc.
The Desk Control Room should have a desk
and a chair with preferably more than one
telephone.
The Desk Control room is the point where all
staff report for duty and check out at the duty
end.

5. LINEN ROOM- This is the room where where current linen
is stored for issue and reciept.
The room should be large, airy and free from
heat and humidity. It should have
adequate shelves easily accessible to stack
all linen. The room should be preferably
adjoining the laundry so that supply of linen
to and from laundry is quick and smooth.
LINEN UNIFORM STORE- This room stores the stocks of
new linen cloth materials for
uniforms etc.
The stock maintained should
be enough to replenish the
whole hotel once over.
It should be provided with
shelves and racks to store all
linen and uniforms.

6. UNIFORM ROOM-
This room stocks the uniforms in
current use.A separate Uniform
Room really depends on the no of
uniforms in circulation.The uniform
room would have adequate hanging
facilities as many uniforms are best
maintained when hung.
TAILOR’S
ROOM-
This room is kept for house
tailors who attend to
stitching and mending
work of linen and uniforms.

7. LOST AND FOUND
SECTION-
This should be a small space away from
the thoroughfare ,secure cool and dry
with a
cupboard to store all guest articles that
are lost and may be claimed later
FLOWER ROOM-
This should be an air conditioned room to keep
fresh flowers for such flower arrangements as
the hotel may require
The room should have work tables ,a sink and a
water supply.

8. Layout of a LINEN ROOM
COUNTER
TOWELS
F & B LINEN
EXTRAS e.g
Curtain etc.
CONDEMNED
LINEN
Exchange hatch COUNTER
Linen-keeper’s
desk
To
laundry
Trollies to put in dirties
SHEETS & PILLOW
CASES
LINEN ITEMS
RARELY IN USE
BLANKETS &
BEDSPREADS

9. LINENLINEN
ROOMROOM Usually serves as the base of operations for mostUsually serves as the base of operations for most
housekeeping departments & under the control ofhousekeeping departments & under the control of
linen supervisor who is responsible for issue andlinen supervisor who is responsible for issue and
movement of linen & uniforms.movement of linen & uniforms.
 Types of linen room depending upon size andTypes of linen room depending upon size and
complexity of hotel :complexity of hotel :
<1> Centralized<1> Centralized
<2> De-centralized<2> De-centralized

10. LAUNDRY
ROOM

11. LAUNDRY ROOM LAYOUT
D R I E R S
FOLDING
TABLE
FOLDING
TABLE
MANGLE
SHEET
FOLDER
SHELVNG
MOBILE
RACKS
SORTING
AREA
WASHERS
WASHERS
WASHERS
SOAK
SINK
ENTRANCE
EXIT

12. The laundry process includesThe laundry process includes
following process:following process:
a.Receiving,Sorting,Marking
b.Washing and drycleaning
c.Hydro extraction
d.Drying
e.Ironing
f. Issuing

13. LAUNDRY
OPERATION
FLOW
CHART
A.Collecting
Soiled linen
B. TRANSPORT
OF SOILED
LINEN
C. SORTINGSOILEDLINEN
D. WASHING
E. EXTRACTION
F. PRESSING
IRONING
DRYING
G. FOLDING
H. STORAGE
. TRANSFER
II. OF LINEN
III. TO USE
J. USE OF LINEN

14. LINEN AND UNIFORM ROOM (Practises &procedures)
Desk
Racks
Work table
Employee exchange counter
Racks
Supply
cupboard

15. DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY,
ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com