Uniforms are an important part of representing a hotel's brand and providing a polished appearance for staff. There are different uniform types for different roles, and uniforms should be designed for comfort, practicality, and to suit the hotel's theme or location. Proper procedures for issuing, exchanging, and tracking uniforms help ensure staff have appropriate uniforms and maintain organization in the uniform room.
This document discusses planning and setting up an on-premise laundry (OPL) in a home science college. It covers selecting an appropriate location and equipment for the laundry, including washing machines, dryers, and pressing equipment. It also discusses the laundry process from collecting soiled linens to finishing cleaned items. Chemicals used include soaps, bleaches, fabric softeners. Dry cleaning is also summarized as an alternative cleaning method for delicate fabrics.
This document discusses different types of linens used in hotels. It describes linens used for food and beverage areas like tablecloths and napkins as well as housekeeping linens such as bed sheets, towels, and curtains. It also outlines the functions of the linen room, including collecting, sorting, and distributing clean and soiled linens. Proper storage, inventory control, and par stock levels are discussed to efficiently manage hotel linens.
The document discusses laundry facilities and linen rooms in hotels. It provides information on laundry operations, the advantages and disadvantages of an on-site laundry facility, linen room organization and activities, layout, storage and exchange processes. It also outlines the linen and uniform requirements for staff and duties of the linen room supervisor, attendant, and tailor/upholsterer.
The room attendant's cart is stocked from the linen room with clean linens, towels, supplies and equipment needed to clean guestrooms.
When entering a guestroom, the attendant checks for a "Do Not Disturb" sign, announces their presence, and positions their cart in the doorway for easy access to supplies while blocking entry.
Basic cleaning tasks include tidying, stripping and making the bed, dusting surfaces, cleaning the bathroom by emptying trash, cleaning the toilet, shower and sink, and restocking supplies.
The sewing room is used for repairing hotel linen through activities like mending tears, patching pillowcases, and altering uniforms. It is typically located within the linen room and utilizes equipment like sewing machines, irons, and storage for fabric and supplies. The sewing room preserves linen and creates new items through innovative use of discarded pieces, helping reduce costs for the hotel.
This document discusses budgets in the context of hotel housekeeping. It defines a budget as a financial plan for expected operations and resources over a specified period. The purposes of budgets are to state goals and expectations, communicate expectations, coordinate activities, and measure performance. Advantages include planning, coordination, establishing expectations to judge performance, optimizing resources, and measuring efficiency. Limitations include difficulty establishing realistic objectives and standards. The document then provides examples of housekeeping budget heads and templates for creating linen, guest supplies, table linen, uniform, and capital budgets.
This document discusses how to manage an on-premise laundry (OPL) within a hotel. It outlines responsibilities of the laundry manager, how to plan the OPL including space, equipment and size needs. It describes the process of laundering linens including fabric types, the laundry cycle steps, chemicals used, and preventative maintenance. Staff training and considerations for a valet service are also discussed.
Uniforms are an important part of representing a hotel's brand and providing a polished appearance for staff. There are different uniform types for different roles, and uniforms should be designed for comfort, practicality, and to suit the hotel's theme or location. Proper procedures for issuing, exchanging, and tracking uniforms help ensure staff have appropriate uniforms and maintain organization in the uniform room.
This document discusses planning and setting up an on-premise laundry (OPL) in a home science college. It covers selecting an appropriate location and equipment for the laundry, including washing machines, dryers, and pressing equipment. It also discusses the laundry process from collecting soiled linens to finishing cleaned items. Chemicals used include soaps, bleaches, fabric softeners. Dry cleaning is also summarized as an alternative cleaning method for delicate fabrics.
This document discusses different types of linens used in hotels. It describes linens used for food and beverage areas like tablecloths and napkins as well as housekeeping linens such as bed sheets, towels, and curtains. It also outlines the functions of the linen room, including collecting, sorting, and distributing clean and soiled linens. Proper storage, inventory control, and par stock levels are discussed to efficiently manage hotel linens.
The document discusses laundry facilities and linen rooms in hotels. It provides information on laundry operations, the advantages and disadvantages of an on-site laundry facility, linen room organization and activities, layout, storage and exchange processes. It also outlines the linen and uniform requirements for staff and duties of the linen room supervisor, attendant, and tailor/upholsterer.
The room attendant's cart is stocked from the linen room with clean linens, towels, supplies and equipment needed to clean guestrooms.
When entering a guestroom, the attendant checks for a "Do Not Disturb" sign, announces their presence, and positions their cart in the doorway for easy access to supplies while blocking entry.
Basic cleaning tasks include tidying, stripping and making the bed, dusting surfaces, cleaning the bathroom by emptying trash, cleaning the toilet, shower and sink, and restocking supplies.
The sewing room is used for repairing hotel linen through activities like mending tears, patching pillowcases, and altering uniforms. It is typically located within the linen room and utilizes equipment like sewing machines, irons, and storage for fabric and supplies. The sewing room preserves linen and creates new items through innovative use of discarded pieces, helping reduce costs for the hotel.
This document discusses budgets in the context of hotel housekeeping. It defines a budget as a financial plan for expected operations and resources over a specified period. The purposes of budgets are to state goals and expectations, communicate expectations, coordinate activities, and measure performance. Advantages include planning, coordination, establishing expectations to judge performance, optimizing resources, and measuring efficiency. Limitations include difficulty establishing realistic objectives and standards. The document then provides examples of housekeeping budget heads and templates for creating linen, guest supplies, table linen, uniform, and capital budgets.
This document discusses how to manage an on-premise laundry (OPL) within a hotel. It outlines responsibilities of the laundry manager, how to plan the OPL including space, equipment and size needs. It describes the process of laundering linens including fabric types, the laundry cycle steps, chemicals used, and preventative maintenance. Staff training and considerations for a valet service are also discussed.
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
Front office accounting involves creating and maintaining guest and non-guest accounts, tracking financial transactions, monitoring credit limits, and providing management reports. It uses various types of accounts and vouchers to record transactions between guests, non-guests, and the hotel. Key functions include maintaining folios for individual and group accounts, as well as ledgers organized by guest and city accounts to collect the folios. Cash banks are also used to provide cash for transactions during shifts.
The document provides an overview of housekeeping in the hospitality industry. It defines housekeeping as providing a clean, comfortable and safe environment through management and maintenance. It outlines the layout and major departments of a typical housekeeping department, including linen storage, laundry, supplies stores, and upholstery areas. Cleanliness, comfort and safety are identified as key goals, with specifics on cleaning rooms, furniture placement, and security measures. The housekeeping department works closely with other hotel departments like front office, engineering and food and beverage.
The document discusses various aspects of housekeeping operations and planning. It outlines 7 steps in the housekeeping planning process: 1) division of work, 2) area inventory lists, 3) frequency schedule, 4) performance standards, 5) productivity standards, 6) equipment and supply inventory levels, and 7) work schedules. It also discusses training, motivation, environment-friendly practices, and the importance of teamwork and leadership in housekeeping.
The document discusses hotel laundry and housekeeping operations. It provides details on laundry categories, services, equipment, agents, and staffing requirements. Specifically, it notes that on-premises laundries have shorter turnaround times but higher costs, while off-premises laundries save on space and equipment but have lower quality control. The laundry process involves collection, sorting, washing, drying, finishing, and distribution. Housekeeping manages guest rooms, public areas, and linen and uniforms. Departments are required to maintain cleanliness and order throughout the property.
Practise Laundry Cycle in Laundry Operationiffah_dhk
This document discusses the laundry operation process from collecting soiled linen to storage. It involves sorting linen by degree of soiling and color, stain removal, washing using water, chemicals and considering cycle length, temperature and water level. Drying uses hot air or airing to dry linen. Ironing or pressing is done for some items. Folding is mostly manual and important for appearance and storage. Storage involves proper rotation to increase linen lifespan.
The document outlines the guest laundry collection, processing, and delivery process. It details collecting laundry from guest rooms or the front desk, checking for defects or stains, washing and drying methods, pressing techniques, quality control checks, instructions for delivery including folding or hanging, and arranging the laundry cart. The process aims to collect, clean, and return guest laundry within 10-15 minutes of request while maintaining quality.
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
The document outlines the organizational structure and roles of a hotel housekeeping department. It describes 21 different positions, from executive housekeeper down to gardeners. The executive housekeeper oversees all cleaning, maintenance and aesthetics. There are also supervisors and attendants that oversee tasks like uniforms, linens, floors, public areas and rooms. The night supervisor handles housekeeping overnight. An effective housekeeping department requires trained staff in proper roles to ensure guest satisfaction through cleanliness and quality service.
GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
The document discusses the responsibilities and procedures for guest laundry in a hotel. Guest laundry must be picked up, laundered, and returned to guests on time. Soiled clothes are placed in laundry bags by guests and collected, then washed, dried, or dry cleaned as requested. Clean items and any items found in pockets are returned along with a bill sent to the front office. The document also provides guidelines for evaluating clean linen quality and minimizing wrinkles by properly handling linen through each step of the washing and drying process.
The document provides guidance on cleaning guest rooms. It defines cleaning as the removal of dirt, dust, stains and foreign matter using cleaning agents and equipment. It outlines principles of cleaning including time, temperature, mechanical action, chemical action and procedures. It then details the steps for cleaning an occupied room, preparing to clean, cleaning specific areas like the bedroom, bathroom and concluding work like inspecting the room. The document is a guide for housekeeping staff on properly cleaning hotel guest rooms.
This document discusses commercial and in-house hotel laundries. It defines laundry as a place for washing and finishing clothes and linens. Commercial laundries cater to hotels on a contract basis, while in-house laundries are situated on the hotel's premises to provide quality service. The document describes various equipment used in hotel laundries, including washing machines, hydro-extractors, cuff and collar presses, steam cabinets, folding machines, and carts/trolleys for transporting linens.
Layout of housekeeping dept. with explanationDr. Sunil Kumar
This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
The document discusses various facilities and concepts related to hotels and hospitality including swimming pools, cabana rooms, patios, elevators, banquet rooms, hallways, malls, and 24-hour restaurants. It provides cleaning and maintenance procedures for pools, elevators, banquet rooms, and hallways. Key terms are defined such as swimming pool, patio, elevator, banquet, mall, and 24-hour restaurant. Sources for the information are listed as books on housekeeping operations, internet sources, Google, Wikipedia, and YouTube.
This document provides information about the key functions and processes of a hotel linen room. It discusses the layout and purpose of the linen room, including the collection, sorting, packaging, and distribution of clean and soiled linen. It describes the various types of linen used in hotels and the linen cycle of collection, washing, drying, inspection, storage and distribution. The document also mentions uniforms, laundry chemicals, and record keeping processes in the linen room.
The document discusses different types of hotel guest rooms and their classifications. It describes single, twin, double, triple, and quad rooms based on the number of beds and occupants. Other room types mentioned include queen, king, suites, connecting rooms, cabanas, and executive rooms. The document also outlines various guest room statuses like vacant, occupied, do not disturb, and late checkout. It provides rules for housekeeping staff on guest floors and matters that should be reported like unoccupied rooms or damaged property.
The document provides an overview of the housekeeping department in the hospitality industry. It discusses the importance of housekeeping in ensuring guest comfort, cleanliness, hygiene, privacy, safety and security. It outlines the major functions of housekeeping which include cleaning rooms and public areas, bed making, linen management, laundry services, pest control, key control, interior decoration, and room maintenance. The document also discusses the aims, objectives and responsibilities of the housekeeping department in maintaining high standards of cleanliness, providing guest amenities, coordinating repairs and maintenance, and supervising housekeeping staff.
The linen room is usually controlled by a supervisor and is responsible for the distribution and collection of clean and soiled linen throughout a facility. There are two main types of linen rooms - centralized and decentralized. A centralized linen room acts as a single distribution point for all linen, while a decentralized linen room has multiple smaller linen rooms on different floors or areas. The tasks of linen room staff include collecting and transporting soiled linen, sorting, packing and dispatching linen to the laundry, receiving and checking clean linen, distributing clean linen, and record keeping. Proper storage of linen by size, dust protection, and FIFO rotation is important.
This document discusses linen and laundry operations in hotels. It describes the staff roles in the linen room, including supervisors, laundry attendants, and seamstresses. There are two types of linen rooms - centralized and decentralized. Activities in the linen room include collecting, sorting, packing, and distributing linen. Planning considerations for the linen room include location, space, storage areas, and ventilation. Linen is stored and exchanged using different methods like fresh-for-soiled and set amounts. Maintaining proper par stock levels of linen is important to avoid understocking or overstocking.
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
Front office accounting involves creating and maintaining guest and non-guest accounts, tracking financial transactions, monitoring credit limits, and providing management reports. It uses various types of accounts and vouchers to record transactions between guests, non-guests, and the hotel. Key functions include maintaining folios for individual and group accounts, as well as ledgers organized by guest and city accounts to collect the folios. Cash banks are also used to provide cash for transactions during shifts.
The document provides an overview of housekeeping in the hospitality industry. It defines housekeeping as providing a clean, comfortable and safe environment through management and maintenance. It outlines the layout and major departments of a typical housekeeping department, including linen storage, laundry, supplies stores, and upholstery areas. Cleanliness, comfort and safety are identified as key goals, with specifics on cleaning rooms, furniture placement, and security measures. The housekeeping department works closely with other hotel departments like front office, engineering and food and beverage.
The document discusses various aspects of housekeeping operations and planning. It outlines 7 steps in the housekeeping planning process: 1) division of work, 2) area inventory lists, 3) frequency schedule, 4) performance standards, 5) productivity standards, 6) equipment and supply inventory levels, and 7) work schedules. It also discusses training, motivation, environment-friendly practices, and the importance of teamwork and leadership in housekeeping.
The document discusses hotel laundry and housekeeping operations. It provides details on laundry categories, services, equipment, agents, and staffing requirements. Specifically, it notes that on-premises laundries have shorter turnaround times but higher costs, while off-premises laundries save on space and equipment but have lower quality control. The laundry process involves collection, sorting, washing, drying, finishing, and distribution. Housekeeping manages guest rooms, public areas, and linen and uniforms. Departments are required to maintain cleanliness and order throughout the property.
Practise Laundry Cycle in Laundry Operationiffah_dhk
This document discusses the laundry operation process from collecting soiled linen to storage. It involves sorting linen by degree of soiling and color, stain removal, washing using water, chemicals and considering cycle length, temperature and water level. Drying uses hot air or airing to dry linen. Ironing or pressing is done for some items. Folding is mostly manual and important for appearance and storage. Storage involves proper rotation to increase linen lifespan.
The document outlines the guest laundry collection, processing, and delivery process. It details collecting laundry from guest rooms or the front desk, checking for defects or stains, washing and drying methods, pressing techniques, quality control checks, instructions for delivery including folding or hanging, and arranging the laundry cart. The process aims to collect, clean, and return guest laundry within 10-15 minutes of request while maintaining quality.
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
The document outlines the organizational structure and roles of a hotel housekeeping department. It describes 21 different positions, from executive housekeeper down to gardeners. The executive housekeeper oversees all cleaning, maintenance and aesthetics. There are also supervisors and attendants that oversee tasks like uniforms, linens, floors, public areas and rooms. The night supervisor handles housekeeping overnight. An effective housekeeping department requires trained staff in proper roles to ensure guest satisfaction through cleanliness and quality service.
GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
The document discusses the responsibilities and procedures for guest laundry in a hotel. Guest laundry must be picked up, laundered, and returned to guests on time. Soiled clothes are placed in laundry bags by guests and collected, then washed, dried, or dry cleaned as requested. Clean items and any items found in pockets are returned along with a bill sent to the front office. The document also provides guidelines for evaluating clean linen quality and minimizing wrinkles by properly handling linen through each step of the washing and drying process.
The document provides guidance on cleaning guest rooms. It defines cleaning as the removal of dirt, dust, stains and foreign matter using cleaning agents and equipment. It outlines principles of cleaning including time, temperature, mechanical action, chemical action and procedures. It then details the steps for cleaning an occupied room, preparing to clean, cleaning specific areas like the bedroom, bathroom and concluding work like inspecting the room. The document is a guide for housekeeping staff on properly cleaning hotel guest rooms.
This document discusses commercial and in-house hotel laundries. It defines laundry as a place for washing and finishing clothes and linens. Commercial laundries cater to hotels on a contract basis, while in-house laundries are situated on the hotel's premises to provide quality service. The document describes various equipment used in hotel laundries, including washing machines, hydro-extractors, cuff and collar presses, steam cabinets, folding machines, and carts/trolleys for transporting linens.
Layout of housekeeping dept. with explanationDr. Sunil Kumar
This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
The document discusses various facilities and concepts related to hotels and hospitality including swimming pools, cabana rooms, patios, elevators, banquet rooms, hallways, malls, and 24-hour restaurants. It provides cleaning and maintenance procedures for pools, elevators, banquet rooms, and hallways. Key terms are defined such as swimming pool, patio, elevator, banquet, mall, and 24-hour restaurant. Sources for the information are listed as books on housekeeping operations, internet sources, Google, Wikipedia, and YouTube.
This document provides information about the key functions and processes of a hotel linen room. It discusses the layout and purpose of the linen room, including the collection, sorting, packaging, and distribution of clean and soiled linen. It describes the various types of linen used in hotels and the linen cycle of collection, washing, drying, inspection, storage and distribution. The document also mentions uniforms, laundry chemicals, and record keeping processes in the linen room.
The document discusses different types of hotel guest rooms and their classifications. It describes single, twin, double, triple, and quad rooms based on the number of beds and occupants. Other room types mentioned include queen, king, suites, connecting rooms, cabanas, and executive rooms. The document also outlines various guest room statuses like vacant, occupied, do not disturb, and late checkout. It provides rules for housekeeping staff on guest floors and matters that should be reported like unoccupied rooms or damaged property.
The document provides an overview of the housekeeping department in the hospitality industry. It discusses the importance of housekeeping in ensuring guest comfort, cleanliness, hygiene, privacy, safety and security. It outlines the major functions of housekeeping which include cleaning rooms and public areas, bed making, linen management, laundry services, pest control, key control, interior decoration, and room maintenance. The document also discusses the aims, objectives and responsibilities of the housekeeping department in maintaining high standards of cleanliness, providing guest amenities, coordinating repairs and maintenance, and supervising housekeeping staff.
The linen room is usually controlled by a supervisor and is responsible for the distribution and collection of clean and soiled linen throughout a facility. There are two main types of linen rooms - centralized and decentralized. A centralized linen room acts as a single distribution point for all linen, while a decentralized linen room has multiple smaller linen rooms on different floors or areas. The tasks of linen room staff include collecting and transporting soiled linen, sorting, packing and dispatching linen to the laundry, receiving and checking clean linen, distributing clean linen, and record keeping. Proper storage of linen by size, dust protection, and FIFO rotation is important.
This document discusses linen and laundry operations in hotels. It describes the staff roles in the linen room, including supervisors, laundry attendants, and seamstresses. There are two types of linen rooms - centralized and decentralized. Activities in the linen room include collecting, sorting, packing, and distributing linen. Planning considerations for the linen room include location, space, storage areas, and ventilation. Linen is stored and exchanged using different methods like fresh-for-soiled and set amounts. Maintaining proper par stock levels of linen is important to avoid understocking or overstocking.
The document discusses linen and laundry operations. It describes the staff and organization of the linen room, including the types of linen rooms (centralized vs decentralized). The key activities in the linen room are outlined, such as collecting soiled linen, sorting, packing, and distributing fresh linen. Considerations for planning an efficient linen room include location, space, entrance size, lighting, ventilation, and storage areas. The document also discusses laundry operations, including on-premise vs contract-out laundries. The process of laundering linens is explained in detail, from collecting soiled linens through washing, drying, and storage of fresh linen.
This document discusses managing inventories as an important responsibility of the executive housekeeper. It specifically focuses on linens, which are a major recycled inventory item. The document provides details on the staff, location, layout, requirements and planning of the linen room. It also describes the various types of linens used in hotels, such as bathroom, bedroom and restaurant linens. Selection criteria for different linen items are outlined.
The document discusses hotel laundry operations. It describes the laundry process which includes pre-washing, washing, rinsing, hydro-extraction, and finishing. It also discusses the different types of on-premise and off-premise laundries and their advantages and disadvantages. The principles of hotel laundry are to remove dirt and stains while restoring linen articles to their original appearance. Proper handling, agents, and record keeping are important for quality laundry.
This document outlines the standard operating procedures and functions of the linen and laundry department of a large multi-specialty hospital. It discusses how the laundry service is responsible for providing an adequate and clean supply of linen to all users on a daily basis. The objectives of the department are to provide clean linen free of dirt and stains, monitor controls to prevent spoilage and increase the life of linen, and maintain efficiency. The key functions are collecting soiled linen, sorting, inspecting and repairing, distributing clean linen, and maintaining records. Detailed standard operating procedures are provided for receiving soiled linen, sorting, stain removal, washing, drying, repairing, folding, distribution and storage.
The document provides guidance on cleaning and maintaining a laundry room. It recommends regularly cleaning the walls, ceiling, washer, dryer, floor and other surfaces to remove built-up dirt and residue. For washers and dryers, cleaning the interior with warm soapy water and running empty cycles with vinegar helps eliminate odors and residue. Regularly emptying the dryer lint trap, sweeping and mopping the floor, and periodically deep cleaning keeps the laundry room clean and prevents dirt from spreading to clean clothes. Placing a small garbage can and regularly vacuuming also helps maintain cleanliness.
This document provides recommendations and best practices for linen management at resort properties. It discusses factors to consider when deciding between outsourcing laundry services or handling laundry in-house. It also covers recommendations for linen and towel inventory levels, conducting regular inventories, unit linen standards, and general laundry operations. The goal is to outline key items for decision-makers to consider to maintain high quality linen standards.
The document outlines the procedures and systems for linen and uniform operations at a hotel. It discusses establishing stock levels, purchasing processes, receiving methods, distribution, inventories, discards, conversions, and various control records. Procedures are provided for linen receiving, checking, sorting, stacking, and exchanges. Uniform specifications, replacements, and distribution under locker and no locker systems are also described.
The document discusses the process housekeeping staff follow to prepare their carts and begin cleaning rooms. It describes how staff start their day in the linen room to get supplies and assignments. They load their carts systematically from the bottom up with linens, towels, and cleaning supplies. Carts are stocked according to the number and type of rooms assigned. Once carts are prepared, staff use room assignment sheets to determine the order in which they will clean rooms.
The document provides information on guestroom cleaning procedures and processes. It discusses that guestroom cleaning is important to convey a clean and safe environment for guests. It outlines the three main steps of guestroom cleaning: preparatory steps, actual cleaning, and final check. Preparatory steps involve assembling supplies and receiving room assignments. Actual cleaning follows a systematic process and detailed tasks for cleaning different areas of the room. The final check is an important quality control step to ensure no areas were missed. Room inspections are also conducted to motivate staff and catch any issues before guests arrive.
The document discusses the laundry process. It describes the various stages of laundering including collection, sorting, washing, rinsing, drying, folding, and storage. The key stages are collection of soiled linen, sorting by color and fabric type, washing using water and detergent, rinsing to remove detergent residue, drying using tumble dryers, folding neatly, and storing cleaned linen for future use. Proper handling and processing of linen is important to ensure an adequate supply of clean linen for hotel or hospital operations.
Linen control involves four phases: routine checking of linen appearance and hygiene, quantity control of daily linen flow, periodic stocktaking, and documentation. Key aspects include inspecting fresh and soiled linen for quality; maintaining records of linen distribution, collection, and inventory; and analyzing discrepancies to minimize linen loss. Proper linen control ensures high standards and efficient linen management.
The document discusses inventory management and control in the hotel industry. It covers determining par stock levels, which is the minimum amount of supplies needed to support daily operations. Par levels are calculated differently for recycled items like linens and non-recycled items. The document also discusses procedures for taking physical inventories, issuing supplies to different departments, and factors to consider when setting minimum and maximum inventory levels. Effective inventory control is important for ensuring adequate supply levels and identifying potential losses or theft.
The document provides information about a housekeeping management presentation on laundry services. It discusses the objectives of providing clean linens and uniforms. It outlines the roles and responsibilities of laundry, including collecting soiled linens, sorting items, washing and drying processes, folding, and stain removal techniques. Guest laundry services like normal, overnight, and express services are also summarized.
The document outlines the major responsibilities and organizational structure of a hotel housekeeping department. It discusses cleaning responsibilities in different types of hotels and describes the management functions of an executive housekeeper including planning, organizing, coordinating, directing, controlling and evaluating the department. An organizational chart is provided for small, medium and large hotels showing the lines of authority and communication within the housekeeping team.
This document discusses the classification and management of housekeeping inventories. It separates inventories into recycled items like linens and uniforms that are reused, and non-recycled items like cleaning supplies that are consumed. For both categories, the document outlines how to establish par levels by determining minimum and maximum inventory quantities based on usage rates and reorder lead times. It provides specific examples for managing linen inventories through storage, issuing, and record keeping. Physical inventory counts are recommended to maintain accurate records and control costs.
The document discusses various aspects of laundry operations including types of laundries, laundry equipment, the laundry process, dry cleaning process, stain removal techniques, and valet service. It provides details on planning an on-premises laundry, layout, equipment used, the multi-step wash cycle process, and finishing processes. It also outlines the dry cleaning process, materials used, and advantages and disadvantages of dry cleaning versus laundering.
This document discusses inventory controls for various items managed by the executive housekeeper, including linens, uniforms, guest loan items, machines/equipment, cleaning supplies, guest room supplies, and printed materials. It emphasizes the importance of determining par levels for each item based on factors like usage rates and occupancy. Effective inventory control involves regular physical inventories, strict issuing procedures, and maintaining accurate records to monitor inventory levels and avoid shortages. The laundry cycle is also a key consideration for determining linen par levels.
The document discusses the roles and responsibilities of the housekeeping department, including room cleaning, laundry services, minibar operations, and maintaining clean public areas. It provides details on cleaning procedures for guest rooms, such as preparing supplies, entering rooms, making beds, dusting, cleaning bathrooms, and inspecting rooms. The laundry department handles uniforms, linens, and other supplies. Minibars are stocked for guest convenience but items are priced higher. Public areas like lobbies must be kept clean and safe for guests.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
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Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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2. The linen Room
It is usually the base of operations for most housekeeping department,
Under the control of a supervisor who is responsible for the issuance of fresh
linen and receiving soiled linen (Not restricted to pure linen).
Amount of linen depends on the size of the facility.
F & B linen
Bed linen
Bath linen
3. Types of Linen Room
Centralized Linen Room- Like a one stop shop. This is where all
issues concerning linen in the hotel is dealt with.
In this type, linen is distributed from one particular place in the facility (a
Central point).
De-Centralized Linen Room- Unlike the centralized, each floor or block
maintains and controls its own linen activities.
Therefore each block or floor has its own main linen room & controls its
own par stock
4. Tasks & duties of linen room staff
Collection and transportation of soiled linen
Counting and sorting of soiled linen from other departments
Packing & dispatching of soiled linen for laundry
Receiving and checking fresh clean linen from laundry
Checking & sorting of fresh linen
5. Storage of linen
Distributing or issuing clean linen to floors & other areas
Stocktaking for linen (record keeping)
Stitching , repairing, & monogramming of all hotel linen
Discarding of linen
6. Operations of the linen room
The operations in a linen room will differ from one establishment to another establishment
7. 1. Exchange of linen- this operation the linen room involves a number
of activities.
Exchanging soiled linen for clean fresh ones over the counter
Collecting identified, listed and bundled soiled linen from a collection point
to set for needed amount each day
Regular collection of soiled linen from various floors or departments/
Requisition
Supplying or topping up floor stock with fresh clean linen
8.
9. 2. Inspection & dispatch of linen- Linen are to be inspected upon
arrival and before it leaves the linen room.
Count all the linen when they get to the linen room… why?
Place linen on the inspection table and check for
• Tear for repairs
• Stains for removal
• Non affiliated articles
10. 3. Storage of Linen- It is important to store linen well before use
Linen should be arranged by size.
Linen must be kept free from dust.
They should be stored in cup-boards with sliding doors (preferably).
Articles that are not in frequent use (Blankets, special banqueting cloth) should
be always be covered with linen covers.
All linen should be covered with dust sheets to avoid dust and fluff.
Linen should be rotated on ‘first-in’ ‘first-out’ (FIFO) basis..
Heavier linen should be placed on lower shelves
11. 4. Stock-taking and records keeping- A stock register that provides a the
value of linen as an asset.
This is done regularly…..
It helps in the generation of purchase orders (lost items & unusable items).
5. Repairs, Alterations & monogramming
Where needed, damaged or torn items may be mended, and uniforms altered to fit the
employee.
Logo of the establishment is used to identify the linen
Printing
Embroidery
Embossment
12.
13. Layout of linen room
Location
Space
Entrance
Floors and walls
Lighting & ventilation
Storage
Soiled linen area
Linen exchange counter
Inspection area
Uniform storage area
Guest laundry area
Linen room supervisor desk
Large properties may have separate linen room. A typical layout of a linen room
has only one entrance….
When planning the operational are of the linen room there are important things to
consider:
16. Linen Control
Phases of linen control- linen control is carried out in 4 stages
Routine checking of linen for appearance and hygiene standards.
Quantity control of the daily flow of linen stock/linen exchange procedure
Stocktaking or physical inventory of linen
Proper documentation of control line by the use of the master linen inventory control sheet
There are methods that are used in linen control
17. Methods of linen control
There are about 4 common methods used
1. Clean for dirty
2. Set amount
3. Topping up
4. Requisition
Assignment
Why do we have to consider linen control?
18. Linen room in other establishments other than
hotel
Hospitals
Colleges / Universities
Prisons
Factories
Assignment
Find out more establishments that can have linen rooms