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House keeping desk control
- 1. DESK CONTROL WITH ALLSERVICES Presented by 1.DEBARGHA LAHIRI (IIHM15KOL405) 2. SOMNATH MAITY (IIHM15KOL406) 3. JUDE MARTIN (IIHM15KOL407)
- 2. DEFINITION It Is TheOne Point Contact For All Housekeeping Activities Which Also Controls, Co-ordinates And Keeps A Constant Link Among The Various Activities Taking Place At Different Locations By Housekeeping Staff.
- 3. FUNCTIONS  Central Hub 24 HRS Manned Department.  Receiving Information & Distributing  Smooth Coordination With Other Departments  Receives Messages  Collect Keys Of Rooms  Goes Through The Log Book  Lost And Found  Room Status Report
- 4. DOCUMENTS MAINTAINED BYDESK CONTROL Log Book Expected Arrival Register Maintenance Job Order Register Guest Service / Call Register Occupancy Chart Staff Placement Key Register
- 6. Desk control checklist Departureregister Lost and found Missing item register Emergency cupboard register Room Status Report Documents Maintained By Desk Control
- 8. Role Of DeskControl As A Nerve Center 1. The Nerve Centre 2. Arrivals And Departures List 3. V.I.P List 4. Night Report 5. Cleaning & Maintenance
- 9. Conclusion By This PowerPointPresentation We Come To Know That The Control Desk Is The Nerve Center Of The Hotel. It Co-ordinates With All The Other Departments In The Hotel. It Maintains The Registers Of House Keeping For Smooth Operation.
- 10. Bibliography Links:- http://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in- hotels/housekeeping-sop/243-hk-control-desk.html http://setupmyhotel.com/job-description-for-hotels/house-keeping/251-hk- control-desk.html BOOKS:- 1. HousekeepingOperations And Management 2. Hotel Housekeeping Help Taken Form Class Note Book