MTA - Unit 1 - Hotel guest room layout
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This document discusses hotel room layouts and types. It defines layout as the arrangement or plan of parts or areas. Strategic benefits of good layout include higher space utilization, improved flow, better employee and customer experiences, and flexibility. The document then lists and provides brief descriptions of 24 common room types found in hotels, including single rooms, twin rooms, doubles, suites, interconnecting rooms, and more. Diagrams are provided to illustrate the layout of each room type.
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Room layout
The document discusses hotel room layouts and types. It begins by defining layout and describing the objectives and strategic importance of layout. It then classifies different types of layouts and describes various color schemes used in hotel room design. The document outlines the four main operational sectors in hotels and notes that housekeeping generates 50% of hotel revenue. It provides details on over 20 different types of hotel rooms, including single, twin, queen, king, suite, connecting and adjoining rooms. Diagrams illustrate examples of common room layouts.
HOUSEKEEPING OPERATION: HOTEL GUESTROOMS
The document discusses different types of hotel guest rooms and their classifications. It describes single, twin, double, triple, and quad rooms based on the number of beds and occupants. Other room types mentioned include queen, king, suites, connecting rooms, cabanas, and executive rooms. The document also outlines various guest room statuses like vacant, occupied, do not disturb, and late checkout. It provides rules for housekeeping staff on guest floors and matters that should be reported like unoccupied rooms or damaged property.
Chapter 1.2 hotel departments
The document discusses the various departments and divisions within a hotel's organizational structure. It describes the key functions and areas of the front office, reservations, communications, housekeeping, food and beverage, sales and marketing, engineering and maintenance, human resources, and accounting divisions. Maintaining clear communication between departments is important for guest satisfaction, room status monitoring, and overall hotel operations.
HOUSEKEEPING DEPARTMENT OF HOTEL
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This document discusses the importance of coordination between the housekeeping department and other departments in a hotel, particularly the front office and maintenance departments. It emphasizes that all departments must exchange information and work together efficiently for the hotel to run smoothly and satisfy guests. Close liaison is needed to minimize frictions. The front office and housekeeping must closely coordinate on room status updates as guests check in and out. The maintenance department repairs issues reported by housekeeping to ensure guest comfort.
Hotel lobby
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
Forms & documents used in Hotel Front Office
The document contains scanned images of various forms and documents commonly used in hotel front offices to help students learn concepts of hotel record keeping. It begins with demo formats from the Institute of Hotel Management in Hajipur, Bihar, India, which are old but relevant for learning. The rest of the document displays images of forms like room keys, luggage tags, maps, rate cards, parking tickets and more that were collected from hotels during student internships.
Types of Hotel Rooms
Hotel room types, description.
Defined, described and picture are shown for better apprehension. Completely downloadable for everybody's benefit.
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Room layout
The document discusses hotel room layouts and types. It begins by defining layout and describing the objectives and strategic importance of layout. It then classifies different types of layouts and describes various color schemes used in hotel room design. The document outlines the four main operational sectors in hotels and notes that housekeeping generates 50% of hotel revenue. It provides details on over 20 different types of hotel rooms, including single, twin, queen, king, suite, connecting and adjoining rooms. Diagrams illustrate examples of common room layouts.
HOUSEKEEPING OPERATION: HOTEL GUESTROOMS
The document discusses different types of hotel guest rooms and their classifications. It describes single, twin, double, triple, and quad rooms based on the number of beds and occupants. Other room types mentioned include queen, king, suites, connecting rooms, cabanas, and executive rooms. The document also outlines various guest room statuses like vacant, occupied, do not disturb, and late checkout. It provides rules for housekeeping staff on guest floors and matters that should be reported like unoccupied rooms or damaged property.
Chapter 1.2 hotel departments
The document discusses the various departments and divisions within a hotel's organizational structure. It describes the key functions and areas of the front office, reservations, communications, housekeeping, food and beverage, sales and marketing, engineering and maintenance, human resources, and accounting divisions. Maintaining clear communication between departments is important for guest satisfaction, room status monitoring, and overall hotel operations.
HOUSEKEEPING DEPARTMENT OF HOTEL
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
Coordination of housekeeping with other departments
This document discusses the importance of coordination between the housekeeping department and other departments in a hotel, particularly the front office and maintenance departments. It emphasizes that all departments must exchange information and work together efficiently for the hotel to run smoothly and satisfy guests. Close liaison is needed to minimize frictions. The front office and housekeeping must closely coordinate on room status updates as guests check in and out. The maintenance department repairs issues reported by housekeeping to ensure guest comfort.
Hotel lobby
this slide gives the details of hotel lobby, the functions of the lobby and the various designs of the lobby. the various racks, equipments and machines kept in the lobby and used for front office department
Forms & documents used in Hotel Front Office
The document contains scanned images of various forms and documents commonly used in hotel front offices to help students learn concepts of hotel record keeping. It begins with demo formats from the Institute of Hotel Management in Hajipur, Bihar, India, which are old but relevant for learning. The rest of the document displays images of forms like room keys, luggage tags, maps, rate cards, parking tickets and more that were collected from hotels during student internships.
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Defined, described and picture are shown for better apprehension. Completely downloadable for everybody's benefit.
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Classification of hotels
The document discusses various ways that hotels can be classified, including by size, location, clientele, length of stay, facilities, and ownership. It provides details on classifications such as small, medium, large, and mega hotels; downtown, suburban, resort, airport, and motel locations; business, group, convention, youth, and casino clientele; transient, residential, timeshare, and condominium lengths of stay; and independent, chain, franchise, and management contracted ownership models. The purpose is to outline the American Hotel and Lodging Association's approach to categorizing different types of hotel and lodging properties.
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Guest amenities&supply
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This document discusses the planning and organizing functions of a hotel housekeeping department. It outlines the typical cleaning responsibilities which include guest rooms, public areas, and back-of-house areas. It also describes the tools used by housekeeping for planning work such as area inventories, frequency schedules, and productivity standards. Finally, it explains the role of the executive housekeeper in organizing the department structure and coordinating daily activities to ensure cleaning goals are met.
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This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.
Role of housekeeping
The document discusses the role and responsibilities of the housekeeping department in a hotel. It describes how housekeeping cleans guest rooms, public areas, and handles laundry. Housekeeping works closely with other departments like front office to ensure accurate room status updates. Clean rooms are essential for maintaining hotel quality and reputation. Effective communication between departments is important for guest satisfaction.
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This document discusses the layout and organization of various rooms within a hotel housekeeping department. It describes key rooms like the housekeeper's office, desk control room, linen room, uniform room, tailor's room, lost and found section, and flower room. It provides explanations for the purpose of each room and ideal configurations. The document also includes diagrams showing sample layouts for a linen room and laundry room.
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The document outlines the functions and relationships between the Food & Beverage department and other hotel departments. Effective communication and coordination between departments is crucial. The Sales & Marketing department helps generate business for the F&B outlets. The Front Office handles guest records and billing. Purchasing obtains supplies and the Maintenance department repairs equipment. Accounts & Administration handles finances and record keeping. Security protects guest safety. Human Resources handles staffing issues and discipline. Housekeeping provides linens and maintains cleanliness.
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This document discusses the classification and organization of hotels in India. It covers various classification systems including star ratings, size, location, clientele, duration of guest stay, and level of service. The star rating system used in India is outlined, ranging from 1 to 5 stars. Heritage hotels are also mentioned. Factors used to determine each star level such as facilities, amenities, and services are provided. Other classification methods covered include size of the hotel, location types like downtown or airport, target clientele, length of guest stays, and level of amenities and services offered.
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The document defines and describes various types of hotel rooms, including:
- Standard rooms with one or two beds for one or two people.
- Rooms with connecting doors that can be used together or separately.
- Suites that are spread across two floors or have a sitting area in addition to the bedroom.
- Specialty rooms overlooking views or with kitchen facilities.
- The sizes of king sized and queen sized beds are also provided.
Types of Room: www.chefqtrainer.blogspot.com
There are many types of hotel rooms that differ based on amenities and occupancy. Single rooms contain one bed for one guest, while double rooms have one bed for two guests. Deluxe rooms are larger and more luxurious. Suite rooms provide more space and amenities than standard rooms, often including a living area. Penthouse suites are located on the top floors and offer additional luxury features. Room types also include twins, studios, duplexes, interconnected rooms, and efficiency rooms.
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The document discusses various ways that hotels can be classified, including by size, location, clientele, length of stay, facilities, and ownership. It provides details on classifications such as small, medium, large, and mega hotels; downtown, suburban, resort, airport, and motel locations; business, group, convention, youth, and casino clientele; transient, residential, timeshare, and condominium lengths of stay; and independent, chain, franchise, and management contracted ownership models. The purpose is to outline the American Hotel and Lodging Association's approach to categorizing different types of hotel and lodging properties.
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Unit 2 planning and organizing the hk department
This document discusses the planning and organizing functions of a hotel housekeeping department. It outlines the typical cleaning responsibilities which include guest rooms, public areas, and back-of-house areas. It also describes the tools used by housekeeping for planning work such as area inventories, frequency schedules, and productivity standards. Finally, it explains the role of the executive housekeeper in organizing the department structure and coordinating daily activities to ensure cleaning goals are met.
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This document outlines the layout and organization of various housekeeping departments, including linen rooms, laundry rooms, uniform rooms, and linen and uniform rooms. It describes the purpose and functions of rooms like the housekeeper's office, desk control room, linen store, tailor shop, lost and found, and flower room. Diagrams show examples of layouts for these rooms. The document also provides information on linen room practices and procedures and outlines the laundry operation process.
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The document discusses the role and responsibilities of the housekeeping department in a hotel. It describes how housekeeping cleans guest rooms, public areas, and handles laundry. Housekeeping works closely with other departments like front office to ensure accurate room status updates. Clean rooms are essential for maintaining hotel quality and reputation. Effective communication between departments is important for guest satisfaction.
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Functions of houskeeping department
The housekeeping department has four main functions: cleaning and maintenance of guest rooms, public areas, offices and other spaces; training personnel; requisition and control of necessary supplies; and record keeping/paperwork like schedules and reports. It is responsible for cleaning, laundry, linen management, key control, safety/security, interior decoration, and room maintenance. As the largest department, it requires extensive training of mostly unskilled workers who have direct guest contact. Maintaining high cleanliness standards through proper procedures and schedules is key.
Hotel Front Office Department
Front office department of a hotel - It is the face of the hotel, the voice of a business.
It works 365 days, 24x7. The front office communicate and coordinate with all other departments of the hotel as well as external sources, running its operations day to operations smoothly to make the guest stay more comfortable through providing personalized, consistent standard services as per management policy
Types of room in hotel
The document discusses different types of rooms available in guest accommodation. It describes single rooms that have one bed, double rooms that have two beds, and triple and quad rooms that can accommodate 3 or 4 people respectively. Other room types mentioned include twin rooms with two separate beds, Hollywood rooms with attachable beds, studio rooms with a kitchenette, and parlor rooms for sitting only. Additionally, the document outlines suite rooms with a living area, penthouse rooms on the roof, executive rooms with a sitting space, and adjoining, adjacent, or interconnecting room configurations. Specialty rooms like cabana rooms near pools, lanai rooms with scenic views, and Sico rooms with fold-away Murphy beds are also summarized.
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This document discusses the layout and organization of various rooms within a hotel housekeeping department. It describes key rooms like the housekeeper's office, desk control room, linen room, uniform room, tailor's room, lost and found section, and flower room. It provides explanations for the purpose of each room and ideal configurations. The document also includes diagrams showing sample layouts for a linen room and laundry room.
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The document outlines the functions and relationships between the Food & Beverage department and other hotel departments. Effective communication and coordination between departments is crucial. The Sales & Marketing department helps generate business for the F&B outlets. The Front Office handles guest records and billing. Purchasing obtains supplies and the Maintenance department repairs equipment. Accounts & Administration handles finances and record keeping. Security protects guest safety. Human Resources handles staffing issues and discipline. Housekeeping provides linens and maintains cleanliness.
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The document outlines the structure and responsibilities of the housekeeping department in hotels. It describes the typical roles and hierarchy within housekeeping, including executive housekeepers, supervisors, attendants, and more. It also details the key responsibilities of housekeeping which include cleaning guest rooms, public areas, and other hotel facilities. Maintaining cleanliness is important for guest satisfaction and maximizing room sales and revenue. The housekeeping department aims to provide a comfortable environment and fulfill guests' needs and preferences.
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The document provides an overview of the history and evolution of hotels. It begins with the origins of hotels in ancient Roman bath houses and medieval inns. Over time, hotels grew in size and amenities, with 19th century hotels becoming more luxurious. The document then discusses future hotel trends like larger bathrooms, smartphone-controlled rooms, and a focus on locally-sourced food. It also outlines the organizational structure and key departments of hotel operations, including rooms, food and beverage, sales and marketing, and engineering.
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This document discusses the classification and organization of hotels in India. It covers various classification systems including star ratings, size, location, clientele, duration of guest stay, and level of service. The star rating system used in India is outlined, ranging from 1 to 5 stars. Heritage hotels are also mentioned. Factors used to determine each star level such as facilities, amenities, and services are provided. Other classification methods covered include size of the hotel, location types like downtown or airport, target clientele, length of guest stays, and level of amenities and services offered.
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The document defines and describes various types of hotel rooms, including:
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- Rooms with connecting doors that can be used together or separately.
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- Specialty rooms overlooking views or with kitchen facilities.
- The sizes of king sized and queen sized beds are also provided.
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MTA - Unit 1 - Hotel guest room layout
- 1. ROOMS LAYOUTS IN HOTELS HOUSE KEEPING
- 2. What is LAYOUT ? It may be define as “An arrangement or a plan, especially the schematic arrangement of parts or areas.” Strategic Importance of Layout : Higher utilization of space, equipment and people. Improved flow of information, materials, or people. Improved employee morale and safer working conditions. Improved customer/client interaction. Flexibility.
- 3. Hotel industryis very vast place whichprovide all type of luxuryand specialized service to guests all over the world, normallyhotels are dividedinto4 mainoperational sectors those are : Food Production. Food and Beverage Service Front Office House Keeping Among 4 of the above operational sectors House keeping helps to generate 50% of the hotel revenue total profit of hotel depend upon the rooms sold by the hotel and the remaining sectors are interconnected to each other. Rooms in hotel are dividedinto different categories, and they are normallydifferentiatedinto: 1) Single room 2) Twin room 3) Hollywood twin room 4) Double room 5) Triple room 6) Quad room
- 4. 07) Queen room 08) King room 09) Double double roomtwin double family room 10) Studio room 11) Sico room 12) Connecting rooms 13) Adjoining rooms 14) Adjacent rooms 15) Cabana 16) Duplex/bi-level suite 17) Efficiency room 18) Hospitality suite 19) Lanai 20) Parlour/saloon 21) Sample room 22) Family room 23) Penthouse 24) Executive room
- 6. Single room : A room assigned to one person, having one bed. Legends:
- 7. Twin room : A room with two twin beds meant for one person each Legends:
- 8. Hollywood twin room : A room with two twin beds but a common headboard, meant for two people. If so desired, the beds can be bridged together to make it appear a single bed. Legends:
- 9. Double room : A room with a double bed for two persons. Legends:
- 10. Triple room : A room assigned to three people, which may have two or more beds. Legends:
- 11. Quad room : A room assigned to four people, which may have two or mere beds. Legends:
- 12. Queen room : A room with a queen-size bed. Legends:
- 13. King room : A room with a king-size bed. Legends:
- 14. Double double room/twin double family room : A room with two double beds, meant for four people. Legends:
- 15. Mini Suite/junior suite : A single large room with a bed and a sitting area. Legends:
- 16. Suite room : A combination of one or more bedrooms and a parlour. It may also contain a bar, a small kitchenette, and other facilities.
- 17. Interconnecting rooms : Rooms with individual entrance doors from the outside and a connecting door between, so that guests can move between rooms without going through the hallway. Legends:
- 18. Adjoining rooms : Room with a common wall but on connecting door. Legends:
- 19. Adjacent rooms : Rooms close to each other, but not necessarily adjoining – perhaps across the hall or corridor from each other. Legends:
- 20. Cabana : A room adjacent to the pool area, with or without sleeping facilities, but with provision for relaxing in a sofa. These are mainly used for changing. Legends:
- 21. Duplex/bi-level suite : A two-storey suite, with parlour and bedrooms connected by a stairway. Legends:
- 22. Efficiency room : A room containing kitchen facilities. Legends:
- 23. Hospitality suite : A parlour with a connecting bedroom, to be used by guests to entertain his own guests or for companies offering cocktails during conventions, entertaining, and trade shows. A hospitality room usually contains a bar and occasional tables as will. This type of room is let out and charged on an hourly basis. Legends
- 24. Lanai : A room overlooking a landscaped area, a scenic view, a waterbody, or a garden. It may have a balcony, a pation, or both. This type of room is commonly found in resorts. Legends:
- 25. Parlour/saloon : A living or sitting room ; a room not used as a bedroom. Legends:
- 26. Penthouse suite: A room that opens onto the roof and may be accompanied by a swimming pool, patio, a tennis court, and other facilities and amenities. Legends:
- 27. Executive room : A room that has a large bedroom with a sitting area, provided with chairs and usually a sofa and coffee table. This type of room typically has a workstation/lounge near the window. This is really a combination bedroom-cum-sitting room Legends: