The document discusses the various housekeeping services provided by hotels. It explains that housekeeping is responsible for cleaning rooms, public areas, restrooms, handling linen and uniforms, doing laundry, horticulture, and valet services. Some key responsibilities include thoroughly cleaning and sanitizing rooms after each guest checkout to prepare for the next guests. Restrooms and linen rooms are also important areas that require cleaning and organization. Overall, housekeeping aims to keep the hotel environment neat, clean and hygienic to provide a good impression and maximize guest satisfaction.

1. HOUSE KEEPING SERVICES

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Housekeeping is the act of cleaning the rooms
and furnishings of a home
House Cleaning includes activities such as
Disposing of Rubbish
Cleaning Dirty Surfaces
Dusting
Vacuuming

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It is the backbone of a hotel
The housekeeping department is responsible
for the upkeep and maintenance of entire hotel
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The impression of the hotel is how cleaned well
the surroundings are
Generally this department is not visible for
guest
It works for guest satisfaction and through
keeping the environment neat clean and
hygenic

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Rooms
Public Area
Rest Room
Linen
Uniform
Laundry
Horticulture
Valet Service

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Each time a guest check out of a hotel room it
must be stripped and throughly cleaned to
prepare the arrival of the next guests
The Guest bathroom Must be Scoured and
Sanitized
Check appliance in the rooms such as
Hair dryers
Telephones
Alarms
Refrigerators

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Rest room means where the guest can take rest
for some times
Rest Room Are very Important Part Of The
Hotels

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These room is mainly used by housekeeping
department
Linen room means all the laundry clothes kept
in this room
This room is very important for all five star
hotels
In case of any damage or missing ten times the
laundry charge is given back to the guest

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Uniform Room Means staff clothes are kept in
this room
These All Clothes are well Washed and ironed

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In Front of the hotel Horticulture makes the
flower designing
It Helps to attract the guest
The guest can buy the flowers from gardener
Horticulture is the main source of revenue in
hotels
They are used as
Banquets,Guestrooms,Restaurants & lobby
office

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Valet Services means parking of all guest
vehicles
Valet Parking is a parking service offered by
some restaurants ,stores and star hotels
This service is either requires a fee to be paid
by the customer
Some times it offered as free of charge