This document discusses a telecommunications company's need for a unified network monitoring tool to monitor network uptime and bandwidth usage across its IT infrastructure to minimize revenue loss from downtime. It describes how ManageEngine OpManager fulfilled their requirements by providing comprehensive network monitoring of all devices and services, real-time availability statistics, flow-based network traffic analysis, automatic network mapping to visualize their infrastructure and quickly locate issues, powerful fault management to identify and resolve network faults, and instant alerts for any network problems.