The document discusses an end-to-end application performance monitoring solution for IT Ops and DevOps, focusing on optimizing individual URLs and enhancing user experience through various methods. It highlights the use of synthetic transaction monitoring, session replays, and website content monitoring to detect slow loading pages and unauthorized changes. Additionally, it emphasizes the importance of measuring customer experience and understanding user journeys for effective performance management.

1. End to end Application Performance Monitoring
solution for IT Ops and DevOps
Gartner Magic Quadrant for
Application Performance
Monitoring 2019

2. Deliver seamless digital experience
Part 3

3. Optimizing individual URLs for better user
experience
Leveraging Synthetic transaction monitoring to
go beyond app-only view
Measuring customer experience through
session replays
Detecting unauthorized changes via Website
content monitoring
Agenda

4. Optimizing individual URLs for
better user experience

5. Internal network
Proxy- server
Internet
Client(s)
Zoho mail server
Local website
https://mail.zoho.com
Monitoring website URL
• Monitor any web page URL
• Configure threshold for URL response
time
• Configure match content
Local website

6. • Site is not reachable due to too many
people accessing it simultaneously
• Clicking on the page leads to HTTP
500 internal server error
Slow Loading Page?

7. Leveraging Synthetic transaction
monitoring to go beyond app-only
view

8. WEB TRANSACTION RECORDER FOR URL SEQUENCE AND RBM
Pre-requisite
• Install web-transaction recorder
URL Sequence Monitor
• Recording URL sequence
• Tracking the order of webpages visited

9. SYNTHETIC TRANSACTION
MONITORING
URL Sequences
Name
1. Https://www.zoho.com/mail/
2.Https://accounts.zoho.in/signin?
3.Https://accounts.zoho.com/signin?LOGIN_ID=user_id@domain.com
4.Https://mail.zoho.com/zm/#mail/views/unread
5.https://www.zoho.com/mail/lp/logout.html

10. Measuring customer experience
through session replays

11. • Record and replay the web-
transaction in EUM agents
• Monitor the website performance
from different location
• Identify the components that slow
down your webpage
SYNTHETIC TRANSACTIONS MONITORING FOR
DYNAMIC WEBPAGES

12. UNDERSTANDING
THE END USER
JOURNEY

13. INSTALLING EUM AGENTS IN YOUR BRANCH OFFICES OR
CUSTOMER LOCATIONS

14. OPTIMIZE FRONT END WEB COMPONENTS

15. FIND NETWORK LATENCY USING THE WATERFALL MODEL APPROACH

16. Detecting unauthorized changes via
Website content monitoring

17. Text
Defacement
Script
Defacement
Image
Defacemen
t
Anchor
Defacement
iframe
Defacement
Link
Defacement

18. WEBSITE DEFACEMENT
• Website
defacement refers
to unauthorized
hacks on your web
page or entire
website
• Negate any impact
on search engine
page rank and
traffic due to web
page defacement.

19. • Optimizing individual URLs for better user experience
• Leveraging Synthetic transaction monitoring to go beyond app-only view
• Measuring customer experience through session replays
• Detecting unauthorized changes via Website content monitoring
QUICK RECAP

20. THANK YOU
http://demo.appmanager.com/ | eval-apm@manageengine.com