This presentation will give you a detailed insight on why configuration management software is really needed for your IT infrastructure

1. Why Configuration Management Matters
Convince your boss to buy Network Configuration and Change Management Software

2. Confronting
Network Downtime

3. Top 5 Reasons for Downtime
1. Hardware/ software failure or
firmware upgrade gone wrong
2. Security attacks such as denial of
service (DoS)
3. Power outages and natural
disasters
4. Operational human errors
5. Device configuration changes

4. Do you know?
Studies reveal
“that over 80% of network
problems happening are due to
improper configuration and
change management. “
Nearly 25 percent of total
network downtime is attributed to
router failure due to a
configuration change (Source)

5. Gartner Research & EMA
“Through 2015, 80% of outages impacting mission-critical
services will be caused by people and process issues, and
more than 50% of those outages will be caused by
change/configuration/release integration and hand-off
issues.”
Gartner RAS Core Research Note,
Ronni J. Colville, George Spafford
EMA reports that 60% of availability and performance
errors are the result of misconfigurations. The little
changes that are implemented to the environment and
system configuration parameters all the time

6. Impact of Unplanned Downtime
1. Revenue loss:
o On average, businesses
lose between $140K to
$540K per hour: Gartner
2. Damaged Reputation and
Loyalty
3. Human Resource Impact

7. Config Management
Issues look simple but has big Impact

8. A Real-time Scenario - #1
Victim: Saskatoon Health Region
The largest health region in Saskatchewan, Canada. The health region operates out of 75 facilities,
including hospitals, long term care facilities, and numerous health care centres. The health region is
the largest employer in the province.

9. What went wrong
Cause: A simple configuration change was the
culprit.
Downtime: The outage lasted for nearly 8 hours
knocking out the phones and Internet.
Result: The network failure sent workers back to
the generation of paper and pen documentation, and
running through hospitals and clinics with
prescriptions and medical images on disks.
It affected all their hospitals and health centres

10. A Real-time Scenario - #2
Victim: New York Stock Exchange - The world's
largest stock market
Cause: Configuration mismatch. Switching back to
old config took more time than expected
Downtime: 90 Minutes (1.5 Hours)
Result: Stops trading at the American Stock
Exchange and some futures and options markets.
Investors were unable to calculate market indexes

11. Config Change Nightmares
Finding the resolution is harder than the problem

12. Harder Resolution
There are different scenarios that will make you feel
“How could a small configuration change cause such a massive network failure?”

13. Network Configuration Management Software
The Need of the Hour

14. The NCCM solution
Network configuration management is getting simpler
nowadays with the availability of Network Change &
Configuration Management (NCCM) solutions.
The NCCM solutions are designed to automate the
entire lifecycle of device configuration management.
By leveraging NCCM solutions, administrators can
put in place both proactive & reactive configuration
management strategies

15. Why Traditional Approach Failed?
● Wastage of skilled resources in
repetitive configuration tasks
● Administrators require lot of time to do
configuration changes
● Troubleshooting in the face of outages
becomes difficult
● Unable to keep track of configuration
changes
● No centralized control
● Lack of accountability for actions

16. ManageEngine NCM
Network Configuration Manager is a web–based, multi vendor network change, configuration and
compliance management (NCCCM) solution for switches, routers, firewalls and other network
devices. It helps automate and take total control of the entire life cycle of device configuration
management.

17. What does ManageEngine NCM offer?

18. Also available as add-on
ManageEngine NCM is also available as add-on for OpManager (Network Performance Software)
and NetFlow Analyzer (Network Bandwidth Monitoring Software)
To buy, please visit: http://store.manageengine.com or contact sales@manageengine.com

19. What our users say about us

20. “If you are someone that is currently wondering how to get a handle on your
configurations changes then Network Configuration Manager is for you."
- Kevin Spies, Lightyear Network Solutions, LLC

21. ““"Network Configuration Manager has helped us save a great deal of time in rolling out
configuration changes to numerous network devices within minutes rather than
hours, or even days. Push out a config change in real time or schedule it for after hours.
It also allows us to take advantage of the central repository for all network devices by
automatically backing up our configurations.”"
- Neil C. Perry, Stoops Freightliner-Quality Trailer, Inc.

22. Thank You
prince.jabakumar@zohocorp.com
www.networkconfigurationmanager.com