1. Awards
Store Manager of
the Year
(Tuscaloosa, AL),
OfficeMax, 2011
#1 in Sales Comp
(Tuscaloosa, AL),
OfficeMax, 2012
Service Excellence
Award (#1 customer
satisfaction in
district), OfficeMax,
2013
Award-Winning Retail Store Manager
— Big box-experienced store manager whose 15-year career has been
distinguished by progressive advancement, awards (including being named
“Store Manager of the Year” in 2011) and goal-surpassing performance-to-
plan.
— Successful in both startup and turnaround management roles — have
propelled multiple stores to #1 in sales and customer satisfaction district-wide
while simultaneously lowering shrink and staff turnover to all-time lows.
— Comprehensive background leading all aspects of retail operations
(e.g., P&L, merchandising, sales, customer service, inventory, personnel
and payroll management) reinforced by extensive retail management
training.
Key Skills
— Retail Store Operations
— P&L Management
— Budgeting & Cost Controls
— Shrink Reduction/Loss Control
— Customer Service Excellence
— Teambuilding/Training/Supervision
— Inventory Management
— Merchandising Strategies
Experience
OFFICEMAX, INC. — Tuscaloosa, AL
Leading office supply retailer in the U.S.
Store Manager, 2008 to Present
Assistant Store Manager, 2004 to 2008
Responsible for delivering the stores sales and profit results on a consistent
basis; enforce sound merchandising and loss control strategies; responsible for
creating a positive, exciting, inspiring, and upbeat work environment to attract,
retain, and develop the right people that will positively represent the company
brand during every customer interaction; execute corporate programs,
promotions and policies; and drive optimal customer satisfaction, associate
productivity and P&L results.
Key Results:
— One of the district leaders in achieving the lowest shrink results for three
consecutive years (2010-2013).
— Elevated Tuscaloosa store to achieve sales results for three consecutive
years out of 19 locations in the district (2010-2013), one of three stores to
achieve sales comp each year.
— District leader in achieving witness reward submissions each year that led to
associate awareness around shrink and helped the store achieve the lowest
shrink results in the district.
— Awarded “Store Manager of the Year” (2011) for Alabama-Georgia-Florida
as a result of superior sales, profit and customer satisfaction results.
— Excelled in building and motivating management and hourly teams. Developed
two assistant managers that went on to get their own stores under my
tutelage.
— Recognized for key role in elevating Tuscaloosa store to achieve #1 sales
ranking (out of 19 locations) district-wide in 2012.
Jarvis Updite
215 29th
Ave — Tuscaloosa, AL 35404 — (205) 246-4351 — upditej@yahoo.com

2. Page Two
Available for
Relocation
Experience (Continued)
OFFICEMAX, INC — Birmingham, AL
Leading office supply retailer in the US.
SALES SUPERVISOR -KEY, 2002 to 2004
FLOOR SUPERVISOR, 2000 to 2002
SALES/STOCKING ASSOCIATE, 1999 to 2000
Responsible for teaching and personally delivering a best in class level of
customer service; responsible for the store achieving the selling expectations on
a consistent basis; responsible for ensuring all Plan-O-Grams were set by the
company’s dead line and ensuring the store was full. Provided strategic,
operational and fiscal leadership and maintained national presentation/service
standards in all assigned locations.
Key Results:
— Propelled a near worst-to-first turnaround of the Birmingham, AL store,
transforming one of the district’s lowest ranked stores (#18 out of 21 in
services) to #3 in services in the district.
— Assisted all three Birmingham stores with their furniture sets that led to the
Birmingham market in delivering best in class sales comps through specific
merchandising strategies.
— Assisted all the Birmingham stores as being the Furniture Captain that
handled all furniture ordering issues and provided resolutions to issues that
arose.
— Earned praise from Regional VP visits on merchandising skills that led to the
entire region implementing some of our stores best practices.
TACO BELL — Childersburg, AL
Industry leader in fast food.
FOOD PREPERATION - Drive Thru 1997-2002 (concurrent with college)
Recognized as one of restaurants most outgoing personalities (creating a fun
environment for the team, raising the moral of the team, and customer
satisfaction) resulting in selection to complete shift leader training.
Education
ITT TECHNICAL INSITUTE — Birmingham, AL
Bachelor of Applied Science in Electronic Engineering, 1999 to 2002
Retail Management Training: Completed 4-week management training program at
OfficeMax (2004) as well as professional development courses throughout
OfficeMax employment (1999 to present). Highlights of topics covered:
— Store Operations Management
— Safety Management
— Inventory & Loss Control
— P&L Statements
— Customer Service
— Leadership & Supervision
— Merchandising & Plan-O-Grams
— Scheduling & Payroll Management
Technology
Computers: MS Office (Word, Excel, PowerPoint); POS & Inventory Systems
(205) 246-4351 — upditej@yahoo.com
Jarvis Updite