1. Cynthia M. Songer
2524 Fairmont Ave Oakwood, Ohio 45419 cell 205-862-2157 Email: csonger@hotmail.com
Objective Seeking a position with a company whose focus is on high-quality results. Use my passion
for outstanding Sales/Sales Account Manager position using integrity and commitment to
long term business relationships.
Education Bachelor of Arts in Science
Indiana University, Bloomington, IN
Major: Public Affairs Minor: Criminal Justice
Employment
City of Kettering Parks and Recreation – Kettering Ohio September 2014-Current
Grounds Keeper – Polen Farm
 Assist in parks maintenance operations, including pushing mowing, weeding, litter
clean-up,
 Tree trimming/removal, painting, restroom maintenance and minor equipment
maintenance.
 Operates on or more of the following: Push mower, riding mower, pick-up truck
with/without
 Trailer, dump truck, paint striper, tractor, line trimmer, hand sprayer and other
small equipment.
 Perform task with limited supervision.
 Handles small projects for sales office at Polen Farm management.
 On- going webinar training for parks and recreation training.
Account Manager
CHISANO Marketing Group, Miamisburg, Ohio August 2010-June 2013
New page Account Manager
 Handling high volume calls inbound and outbound.
 Work with New Page Direct Account Managers in processing orders and shipments.
 Work with graphic department to meet commitments for products and marketing
material to ship out.
 Managed paperwork to closeout orders and to bill customers.
Staff Mark, Dayton, Ohio Feb 2010- August 2010
Order Fulfillment for Trimble Navigations, Inc.
 Enter purchase orders, verification of product warranty, work on warranty claims,
and coordinate efforts with interest sales team and process returns.

2.  Handle High volume calls inbound and outbound, determined purpose of how to
route calls within Trimble navigations.
 Manage customer base with pricing and product knowledge
Virginia College, Jacksonville, Florida Feb 2009-June 2009
Admissions Associate
 Student admission process management
 Develop and implemented marketing campaigns for prospective students
 Exceeded all previous enrollment goals including conversion rate for applicants
Interline Brands Inc. Jacksonville, Florida Feb 2007-Dec 2008
Sales Account Manager
 Generated new accounts through prospective potential new customers
 Built and managed customer base of approximately $3.5 million revenue
 Generated job quotes for potential customers
 Responsible for monthly generation of detailed reporting documentation and
personal sales productivity statistics. Regularly achieved 103% of quota
Cynthia M. Songer Continued
Dell, Inc. Nashville, Tennessee Dec 2003- Feb 2007
Software & Peripherals Account Manager
 Responsible for product quote proposals and technical information
 to small and medium businesses
 Monitored market conditions, competitors’ products and competitors pricing and
 Realigned sales strategy
 Forecasting large opportunities routinely
 Engaged pre-sales teams and specialists as required based on customer’s needs
and expectations
 Exceeded quotas annually by 133% at $12.0 million
 Handled over 200 emails and incoming calls
National Account Management
Electrolux, 82 Lowes stores in AL, TN, KY, MS, FL Aug 2001-Dec 2003
National Account District Manager
 Update POP displays and insure correct pricing
 Trained customers on Electrolux and Frigidaire home products
 Advised customer management team on cycle counts and inventory
 Exceeded annual quotas by 100+% at $5.5 million
American Wood Mark 38 Lowes and 30 Home Depot accts Sept 2000- Aug 2001
Regional Sales Manager
 Trained customers on Auto Design software

3.  Directed regional training meetings
 Managed product display updates
 Advised customer department management on financial goals
 Maintained $4.2 million quota
Xante’ Corporation NJ, ME, RI, CT, NY, VA, GA, VT, PA Dec 1996-July 2000
Outside Sales Manager
 Managed upgrades and revisions on customer’s technology utilizing trade shows,
open houses, corporate education seminars and joint ventures with resellers and
distributors
 Maintained and exceeded $3.0 million quota
 Managed Large Accounts
Skills
 Proficient with Micro Soft Office Programs –PowerPoint, Excel & Word on all
versions
 Software & Peripherals Rep Council
 ACT and other database software
 Fax , Scanner, Xerox copiers, and other technology hardware
Volunteer work
 1979-1981—Los Angeles, CA—Trained with the Olympic Field Hockey Team
 1992-1995—Atlanta, GA—Home Front, VP of Non-profit organization counseling
coping skills for Hospice patients
 1996—Olympic Games volunteer. Press Zone Manager. Responsible for the media
press to meet the athletes for an interview
 2007-2009- “Paint the Town”—Jacksonville, FL Volunteer in community for Housing
repair work.
 2009-2011 High School fast pitch softball--assistant coach
 2012 –2014 Disaster Recovery with the Red Cross – Dayton Hdqtrs
References available upon request