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JESSICA R. Workman
2600 Masonboro Court
Raleigh, NC 27604
Phone: 704.626.4013- Alt. Phone: 980-833-9410 
Email: jeslong5477@aol.com
SENIOR SALES EXECUTIVE / RETAIL ACCOUNT
MANAGER / TRAINER
Results Driven, Goals Oriented, Hard Working
Profit-driven senior sales executive with proven achievements throughout
different industries. Broad- based competencies spanning sales, marketing,
operations and product management. Documented success driving year-over-year
revenue growth.
AREAS OF EXP ERTIS E
• Commercial/Construction
Sales
• Consumer/Residential
Sales
• Store
Management
• AR/AP / Payroll • Financial Analyses • HR/Training
• Purchasing • Supervision • Team Building &
Leadership
• Office Management • Telemarketing • Marketing
P ROF ESSIONAL EXPERIENCE
RMC RETAIL- CHARLOTTE, NC
05/2013-04/2014
Specializing in Business to Consumer Loans
RETAIL ACCOUNT MANAGER
Daily servicedcustomers and dealers, professionally handled accounts and consumer as
well as dealer complaints. Travel toterritories within the Western UnitedStates.
Responsible for most personal growth in assigned territory and the expansion of territory.
Gained new business. Trained stores in how to use our products. Budgets. Spreadsheets.
Seminars, shows and marketing expos.
SELECT ED ACCOMPLISHMENT S:
• Achieved organic growth of 20% within months of starting company.
• Recognized by Director and Senior Vice President for most individual growth.
LEHIGH GAS CORPORATION — BETHLEHEM, PA
0 9 / 2010 – 06/2012
A leading distributor of branded petroleum product in the Northeast.
ASSISTANT STORE MANAGER
Daily serviced customers, professionally handled customer complaints, accomplished
deposits, all AP’s/AR’s, payroll as well as the daily reconciliation of accounts. Organized
the flow and functionality of the entire store. Responsible for the growth and
expansion of the store as well as for the satisfaction of the customers. Interviewed,
hired and trainednew employees to support the growth.
Continued)
SELECT ED ACCOMPLISHMENT S:
• Achieved organic growth of 20% within 18 months in this store.
• Hired and retained 10 employees with a personnel turnover rate of >1%.
SCHWAN’S HOME SERVICE — EBENSBURG, PA
09/
2009 – 09/2010
A business unit of The Schwan Food Company, markets and distributes approximately
400 fine frozen foods under the Schwan’s® brand through home-delivery and mail order
services.
CUSTOMER SERVICE MANAGER
Food routing sales servicing surrounding businesses as well as residential clients.
Developed some clients to key accounts during the course of time. Key account management
was essential to success.
SELECT ED ACCOMPLISHMENT S:
• Expanded territory by 30% growth within the first 2 months in company
• Recognized by Vice President of the Company for most growth in a quarter
TERMINIX INTERNATIONAL — ALTOONA, PA
01/
2004 – 01/2007
Terminix, a subsidiary of “The Service Master Company” is the world's largest pest control
provider. Terminix services approximately 3 million residential and commercial
customers in 47 states and 14 countries.
OUTSIDE SALES / INSPECTOR
Serviced Pennsylvania and West Virginia interacting with businesses and home
owners. Inspecting their homes, recommended different solutions to their pest problems
and consequently sold the services accordingly. Developed many repeat customer through
my career at Terminix. Trainedsales staff.
SELECT ED ACCOMPLISHMENT S:
• Achieved 1st place for the Region for six (6) consecutive months.
• Achieved top 300 nationwide for duration of employment.
• VIC E PR E SI DEN T R EC OGN ITION FO R M OS T P ERSO NAL SU C CESS IN CO M PANY.
INTERGITY CONSTRUCTION, INC. — ALTOONA, PA
05/
1999 – 11/2000
Independent home builder in the PA area.
Continued)
SALES ASSOCIATE
Sold sidings, windows and patio enclosures to residential customer within the territory
of Pennsylvania. Trainedsales staff.
SELECT ED ACCOMPLISHMENT S:
• RE COGN I ZED A S MOST SU CCE SSF UL TR AI NER.
• Number one (1) in company six (6) months in a row.
SECURITY SYSTEM OF AMERICA. — PITTSBURGH, PA
01/
1997 – 04/1999
Provider of customized security solutions for homes and businesses.
BRANCH MANAGER
Running the day-to-day operations for the entire branch office. The duties included
Telemarketing, Training, Installation, Scheduling, Service, Payroll, AP/AR and Customer
Service.
SELECT ED ACCOMPLISHMENT S:
• Reasponsible for personally expanding business by 51% in a 12 month period.
• Most successful branch in company.
EDUCATION AND OTHERS
BBA (Bachelor of Business Administration) in Finance/International
Business/Management –
COLORADO TECHNICAL UNIVERSITY, Colorado Springs, CO
Assoc. in Business Administration – ASHFORD UNIVERSITY, Online
Awards:
Water Rescue- Two Years’ Experience. Pennsylvania State Certifiedin Phases I and II.
Receivedcertifications through two 16 hour classes, while a member of Geeseytown
Volunteer Fire Company in 1999. Certifications are for Land and Boat Rescue in case of
floods or extreme situations. Education Substitute- Received training through Blair
County Head Start and Child Advocates of Blair County. Training taught me about
classroom procedures and child scheduling as well as age appropriate types of learning and
play. Corrections Officer Training- Training taught maneuvers in self-defense and pressure
holds how to escort an inmate and proper hand cuffing techniques. Report writing and riot
training.

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Jessica_Resume

  • 1. JESSICA R. Workman 2600 Masonboro Court Raleigh, NC 27604 Phone: 704.626.4013- Alt. Phone: 980-833-9410  Email: jeslong5477@aol.com SENIOR SALES EXECUTIVE / RETAIL ACCOUNT MANAGER / TRAINER Results Driven, Goals Oriented, Hard Working Profit-driven senior sales executive with proven achievements throughout different industries. Broad- based competencies spanning sales, marketing, operations and product management. Documented success driving year-over-year revenue growth. AREAS OF EXP ERTIS E • Commercial/Construction Sales • Consumer/Residential Sales • Store Management • AR/AP / Payroll • Financial Analyses • HR/Training • Purchasing • Supervision • Team Building & Leadership • Office Management • Telemarketing • Marketing P ROF ESSIONAL EXPERIENCE RMC RETAIL- CHARLOTTE, NC 05/2013-04/2014 Specializing in Business to Consumer Loans RETAIL ACCOUNT MANAGER Daily servicedcustomers and dealers, professionally handled accounts and consumer as well as dealer complaints. Travel toterritories within the Western UnitedStates. Responsible for most personal growth in assigned territory and the expansion of territory. Gained new business. Trained stores in how to use our products. Budgets. Spreadsheets. Seminars, shows and marketing expos. SELECT ED ACCOMPLISHMENT S: • Achieved organic growth of 20% within months of starting company.
  • 2. • Recognized by Director and Senior Vice President for most individual growth. LEHIGH GAS CORPORATION — BETHLEHEM, PA 0 9 / 2010 – 06/2012 A leading distributor of branded petroleum product in the Northeast. ASSISTANT STORE MANAGER Daily serviced customers, professionally handled customer complaints, accomplished deposits, all AP’s/AR’s, payroll as well as the daily reconciliation of accounts. Organized the flow and functionality of the entire store. Responsible for the growth and expansion of the store as well as for the satisfaction of the customers. Interviewed, hired and trainednew employees to support the growth. Continued) SELECT ED ACCOMPLISHMENT S: • Achieved organic growth of 20% within 18 months in this store. • Hired and retained 10 employees with a personnel turnover rate of >1%. SCHWAN’S HOME SERVICE — EBENSBURG, PA 09/ 2009 – 09/2010 A business unit of The Schwan Food Company, markets and distributes approximately 400 fine frozen foods under the Schwan’s® brand through home-delivery and mail order services. CUSTOMER SERVICE MANAGER Food routing sales servicing surrounding businesses as well as residential clients. Developed some clients to key accounts during the course of time. Key account management was essential to success. SELECT ED ACCOMPLISHMENT S: • Expanded territory by 30% growth within the first 2 months in company • Recognized by Vice President of the Company for most growth in a quarter
  • 3. TERMINIX INTERNATIONAL — ALTOONA, PA 01/ 2004 – 01/2007 Terminix, a subsidiary of “The Service Master Company” is the world's largest pest control provider. Terminix services approximately 3 million residential and commercial customers in 47 states and 14 countries. OUTSIDE SALES / INSPECTOR Serviced Pennsylvania and West Virginia interacting with businesses and home owners. Inspecting their homes, recommended different solutions to their pest problems and consequently sold the services accordingly. Developed many repeat customer through my career at Terminix. Trainedsales staff. SELECT ED ACCOMPLISHMENT S: • Achieved 1st place for the Region for six (6) consecutive months. • Achieved top 300 nationwide for duration of employment. • VIC E PR E SI DEN T R EC OGN ITION FO R M OS T P ERSO NAL SU C CESS IN CO M PANY. INTERGITY CONSTRUCTION, INC. — ALTOONA, PA 05/ 1999 – 11/2000 Independent home builder in the PA area. Continued) SALES ASSOCIATE Sold sidings, windows and patio enclosures to residential customer within the territory of Pennsylvania. Trainedsales staff. SELECT ED ACCOMPLISHMENT S: • RE COGN I ZED A S MOST SU CCE SSF UL TR AI NER. • Number one (1) in company six (6) months in a row. SECURITY SYSTEM OF AMERICA. — PITTSBURGH, PA 01/ 1997 – 04/1999
  • 4. Provider of customized security solutions for homes and businesses. BRANCH MANAGER Running the day-to-day operations for the entire branch office. The duties included Telemarketing, Training, Installation, Scheduling, Service, Payroll, AP/AR and Customer Service. SELECT ED ACCOMPLISHMENT S: • Reasponsible for personally expanding business by 51% in a 12 month period. • Most successful branch in company. EDUCATION AND OTHERS BBA (Bachelor of Business Administration) in Finance/International Business/Management – COLORADO TECHNICAL UNIVERSITY, Colorado Springs, CO Assoc. in Business Administration – ASHFORD UNIVERSITY, Online Awards: Water Rescue- Two Years’ Experience. Pennsylvania State Certifiedin Phases I and II. Receivedcertifications through two 16 hour classes, while a member of Geeseytown Volunteer Fire Company in 1999. Certifications are for Land and Boat Rescue in case of floods or extreme situations. Education Substitute- Received training through Blair County Head Start and Child Advocates of Blair County. Training taught me about classroom procedures and child scheduling as well as age appropriate types of learning and play. Corrections Officer Training- Training taught maneuvers in self-defense and pressure holds how to escort an inmate and proper hand cuffing techniques. Report writing and riot training.