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AMY E. ARMFIELD
607 N. Main St.
Randleman, NC 27317
336-259-0963
amyarmfield@gmail.com
Objective
Position myself with a corporation that will enhance my talents while providing a service for the
company. I would like to develop a lasting relationship with a corporation that provides
benefits for my future.
Experience
QUICKCASH PAWN - Greensboro, NC March 2013 – Present
Customer Service Representative
Establish loans and buys
Manage and Train employees
Money Management & Assisting Upper Management with all store tasks
NORTH STATE COMMUNICATIONS – High Point, NC March 2003 – May 2011
Customer Service Representative
Sells and Services by telephone
Conducted Repair Service and problem solving.
Assistant Sales Manager
Managed two Stores and six personnel to sell products and services for the company
Trained all new employees on how to use the computer systems, selling procedures, and
motivation tools for their position.
INTELLITEK, INC. - High Point, NC October 2002 – March 2003
Account Executive
Made Presentations at the local furniture market
Demo and phone sales
Trained consumers on how to use the products and processed orders.
FINE LINE HOSIERY, INC. - Randleman, NC December 1999 – October 2002
Office Clerk
Inventory Management and Scheduling of Orders
CHILLI'S – High Point, NC July 1999 – December 1999
Server
Trained new employees and prepared food for the night shift.
BELK'S – Asheboro, NC March 1997 – July 1999
Sales Associate
Arranged Inventory.
Operated the cash register and organized the store each night for the following day.
Education
High Point University – High Point, NC Graduated - July 31, 2003
Bachelor of Science degree in Business Administration, with a concentration in international
Management and a minor in Economics.
Southwestern Randolph High School – Asheboro, NC Graduated - June 6, 1999
Special Skills
Experienced in retail and customer service
Communicate well with others
Able to manage and lead other employees
Skilled in most Computer Systems and Programs

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Experienced Customer Service Professional

  • 1. AMY E. ARMFIELD 607 N. Main St. Randleman, NC 27317 336-259-0963 amyarmfield@gmail.com Objective Position myself with a corporation that will enhance my talents while providing a service for the company. I would like to develop a lasting relationship with a corporation that provides benefits for my future. Experience QUICKCASH PAWN - Greensboro, NC March 2013 – Present Customer Service Representative Establish loans and buys Manage and Train employees Money Management & Assisting Upper Management with all store tasks NORTH STATE COMMUNICATIONS – High Point, NC March 2003 – May 2011 Customer Service Representative Sells and Services by telephone Conducted Repair Service and problem solving. Assistant Sales Manager Managed two Stores and six personnel to sell products and services for the company Trained all new employees on how to use the computer systems, selling procedures, and motivation tools for their position. INTELLITEK, INC. - High Point, NC October 2002 – March 2003 Account Executive Made Presentations at the local furniture market Demo and phone sales Trained consumers on how to use the products and processed orders. FINE LINE HOSIERY, INC. - Randleman, NC December 1999 – October 2002 Office Clerk Inventory Management and Scheduling of Orders CHILLI'S – High Point, NC July 1999 – December 1999 Server Trained new employees and prepared food for the night shift. BELK'S – Asheboro, NC March 1997 – July 1999 Sales Associate Arranged Inventory. Operated the cash register and organized the store each night for the following day. Education High Point University – High Point, NC Graduated - July 31, 2003 Bachelor of Science degree in Business Administration, with a concentration in international Management and a minor in Economics. Southwestern Randolph High School – Asheboro, NC Graduated - June 6, 1999
  • 2. Special Skills Experienced in retail and customer service Communicate well with others Able to manage and lead other employees Skilled in most Computer Systems and Programs