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Christopher Highline
Address: 946w 630s #45 Pleasant Grove, UT 84057
E-mail: ylem47@yahoo.com
Mobile: (808) 342-5989
OBJECTIVE
To join a high impact sales team within a major inside sales and/or service company. Utilize my sales, negotiating, and
management experience to increase market share in a fun and rewarding environment with opportunity for advancement.
PROFESSIONAL EXPERIENCE
InXpress USA – Provo, Ut
Sales Representative/Account Manager/Sales Manager Jan 2013-Present
 Sell various types of shipping services to small businesses and individuals.
 Senior Agent on a team of Four to Five Sales Agents. Trained new hires on the process of selling and consulting
international shipping services.
 Account Management for current clients.
 Consulting prospective clients and current clients on shipping processes. Optimizes their costs and also level of service.
 Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
 Sales Rep of the year 2013,2014 & 2015 (Provo Office)
 National awards: Highest Margin Increase 1 st
Place (2013), Champions Circle (2013), Rookie Sales Rep of the Year (2013)
SWAT (2014 & 2015), Activations contest winner Qtr2 2014 &Qtr3 2014
 2014- Ranked 5th
Nationally in Margin for Sales Reps (12th
Internationally)
 2015- Ranked 4th
Nationally in Margin for Sales Reps (9th
Internationally)
Dialogue Marketing – Provo, Ut
Senior Sales Agent, Online Image Nov 2010-Jan 2013
 Sell various types of internet marketing strategies to businesses and individuals on behalf of Online Image.
 Senior Agent on a team of Four to Five Sales Agents. Trained new hires on the process of selling and consulting internet
marketing strategies.
 Account Management for current clients and saving accounts from being lost.
 Consulting prospective clients to obtain data about their financial resources and needs, finding the proper marketing
strategy to get the highest ROI, and to discuss any existing marketing strategies.
 Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clien ts.
 Employee of the month (Feb 2011) and Most Improved Award (Q1, 2012).
Vivint- Honolulu, Hi
Outside Sales March 2011- August 2011
 Sold home security and Home Automation Systems .
 Learned Sales Cycle and work ethic needed to be successful at outside sales.
 Consulted potential clients on the energy savings and home security of Vivint Home Automation systems .
 Top 3 in sales and sales points for first year reps.
CVS/Pharmacies – Sacramento, CA.
Assistant Store Manager Dec 2009-Oct 2010
 Implemented innovative programs to increase employee loyalty and reduce turnover.
 Reduced and controlled expenses by following CVS inventory program.
 Trained, coached and mentored employees on proper techniq ues to ensure smooth adoption of new programs and store
functions.
 Managed all store operations in absence of store manager.
 Daily Duties included; Budget development, allocation and monitoring; employee/staff development; employee scheduling;
inventory control and monitoring backroom functions; sales analysis; meeting and exceeding sales goals and sales contests;
limiting out of stock items; and merchandising for sales.
A lbertsons/Savemart Supermarkets – Auburn, Ca.
Grocery Manager Jun 2000–Dec 2009
 Promoted 5 times from Jun 2002-Oct 2004 from Courtesy Clerk to Center Store Manager.
 Hired and trained my staff of 20 employees. Managed Grocery and Liquor Departments. Accou nted for 55-60% of store sales
or 250-300k in sales per week.
 Trained, coached and mentored employees on proper techniques to ensure smooth adoption of new programs and store
functions.
 Exceeded company objectives with many sales contest wins. Only Center Store Manager in Northern California to be a part
of a team that did 1 million dollars in total store sales in one week.
 Managed all store operations in absence of store manager.
 Daily Duties included; Budget development, allocation and monitoring; employee/staff development; employee scheduling;
inventory control and monitoring backroom functions; sales analysis; meeting and exceeding sales goals and sales contests;
limiting out of stock items; and merchandising for sales.
 Managed store operations and kept store open during a major remodel (Jun 2005- Oct 2005) and helped manage the
transition from Albertsons to Savemart Supermarkets (Nov 2006- Jun 2007).
EDUCATION
Rocklin High School
California, GPA 3.6
Sierra College
Rocklin, CA
ACCOMPLISHMENTS & AWARDS
Employee of the Month
Dialogue Marketing, Ascend Feb 2011
Most Improved Award
Dialogue Marketing, Ascend Q1 2012
“In Q1 Christopher displayed a work ethic and an attitude that has been unmatched. Through constant effort to improve daily,
he has doubled his sales from January to February and from February to March. Chri stopher has taken time outside of work to
study sales techniques, asked his Manager for further coaching, and has humbly taken and employed critical fee dback to
become more successful on Online Image. Through steady, consistent effort (perfect attendance a nd punctuality in Q1, a
constant daily leader in dials and talk time), Christopher became the most successful sales rep on his program in Q1, having
the most accounts and highest revenue on the team. Thanks for your exemplary performance! ”
-Eric Litster Vice President, Ascend
Salesperson of the Year 2013
InXpress USA (Provo Office) Jan 2014
Champions Circle 2013
InXpress USA (National award) Feb 2014
Highest Margin Increase 1st
Place
InXpress USA (National award) Feb 2014
Rookie Sales Rep of the Year
InXpress USA (National Award) Feb 2014
Salesperson of the Year 2014
InXpress USA (Provo Office) Jan 2015
Salesperson of the Year 2015
InXpress USA (Provo Office) Jan 2016
SWAT 2014 (TOP 5 Sales Person Nationally)
InXpress USA (National Award) Aug 2014
SWAT 2015 (TOP 5 Sales Person Nationally)
InXpress USA (National Award) Aug 2015
ACTIVATIONS CONTEST WINS
InXpress USA (National Award)
 2n d
Qtr 2014- 1st
 3r d
Qtr 2014 – 1st
 2n d
Qtr 2015- 4th
 3r d
Qtr 2015- 3r d
 1st
Qtr 2016- 5th
REFERENCES
Josh Webb
Vivint - Former Sales Manager
(801)472-7125
Marcus Jessop
Dialogue Marketing – Sales Manager
(801)471-3732
Robbyn Nicola
Savemart Supermarkets - Store Director
Grass Valley, CA
(530)477-9511 (Store Number)
Chris Chilson
Walgreens - Store Director (Former Savemart/Albertsons)
(916)339-9712
(916)759-6608 (Store Number)
Danielle Jenkins
Savemart Supermarkets - Head Clerk
Auburn, CA
(916)276-5645
John Palow
CVS/Pharmacy - Store Manager
(702)858-7982
Ken Ellis
Savemart Supermarkets - Head Clerk
(916)768-8340
Craig Hendricks- Owner
InXpress USA
(801) 580-6075
Ken Brockbank –InXpress CEO and CTO of the America’s
InXpress USA
(801) 495-7894

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Christopher Resume March 2016

  • 1. Christopher Highline Address: 946w 630s #45 Pleasant Grove, UT 84057 E-mail: ylem47@yahoo.com Mobile: (808) 342-5989 OBJECTIVE To join a high impact sales team within a major inside sales and/or service company. Utilize my sales, negotiating, and management experience to increase market share in a fun and rewarding environment with opportunity for advancement. PROFESSIONAL EXPERIENCE InXpress USA – Provo, Ut Sales Representative/Account Manager/Sales Manager Jan 2013-Present  Sell various types of shipping services to small businesses and individuals.  Senior Agent on a team of Four to Five Sales Agents. Trained new hires on the process of selling and consulting international shipping services.  Account Management for current clients.  Consulting prospective clients and current clients on shipping processes. Optimizes their costs and also level of service.  Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.  Sales Rep of the year 2013,2014 & 2015 (Provo Office)  National awards: Highest Margin Increase 1 st Place (2013), Champions Circle (2013), Rookie Sales Rep of the Year (2013) SWAT (2014 & 2015), Activations contest winner Qtr2 2014 &Qtr3 2014  2014- Ranked 5th Nationally in Margin for Sales Reps (12th Internationally)  2015- Ranked 4th Nationally in Margin for Sales Reps (9th Internationally) Dialogue Marketing – Provo, Ut Senior Sales Agent, Online Image Nov 2010-Jan 2013  Sell various types of internet marketing strategies to businesses and individuals on behalf of Online Image.  Senior Agent on a team of Four to Five Sales Agents. Trained new hires on the process of selling and consulting internet marketing strategies.  Account Management for current clients and saving accounts from being lost.  Consulting prospective clients to obtain data about their financial resources and needs, finding the proper marketing strategy to get the highest ROI, and to discuss any existing marketing strategies.  Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clien ts.  Employee of the month (Feb 2011) and Most Improved Award (Q1, 2012). Vivint- Honolulu, Hi Outside Sales March 2011- August 2011  Sold home security and Home Automation Systems .  Learned Sales Cycle and work ethic needed to be successful at outside sales.  Consulted potential clients on the energy savings and home security of Vivint Home Automation systems .  Top 3 in sales and sales points for first year reps. CVS/Pharmacies – Sacramento, CA. Assistant Store Manager Dec 2009-Oct 2010  Implemented innovative programs to increase employee loyalty and reduce turnover.  Reduced and controlled expenses by following CVS inventory program.  Trained, coached and mentored employees on proper techniq ues to ensure smooth adoption of new programs and store functions.  Managed all store operations in absence of store manager.  Daily Duties included; Budget development, allocation and monitoring; employee/staff development; employee scheduling; inventory control and monitoring backroom functions; sales analysis; meeting and exceeding sales goals and sales contests; limiting out of stock items; and merchandising for sales. A lbertsons/Savemart Supermarkets – Auburn, Ca. Grocery Manager Jun 2000–Dec 2009  Promoted 5 times from Jun 2002-Oct 2004 from Courtesy Clerk to Center Store Manager.  Hired and trained my staff of 20 employees. Managed Grocery and Liquor Departments. Accou nted for 55-60% of store sales or 250-300k in sales per week.  Trained, coached and mentored employees on proper techniques to ensure smooth adoption of new programs and store functions.  Exceeded company objectives with many sales contest wins. Only Center Store Manager in Northern California to be a part of a team that did 1 million dollars in total store sales in one week.  Managed all store operations in absence of store manager.
  • 2.  Daily Duties included; Budget development, allocation and monitoring; employee/staff development; employee scheduling; inventory control and monitoring backroom functions; sales analysis; meeting and exceeding sales goals and sales contests; limiting out of stock items; and merchandising for sales.  Managed store operations and kept store open during a major remodel (Jun 2005- Oct 2005) and helped manage the transition from Albertsons to Savemart Supermarkets (Nov 2006- Jun 2007). EDUCATION Rocklin High School California, GPA 3.6 Sierra College Rocklin, CA ACCOMPLISHMENTS & AWARDS Employee of the Month Dialogue Marketing, Ascend Feb 2011 Most Improved Award Dialogue Marketing, Ascend Q1 2012 “In Q1 Christopher displayed a work ethic and an attitude that has been unmatched. Through constant effort to improve daily, he has doubled his sales from January to February and from February to March. Chri stopher has taken time outside of work to study sales techniques, asked his Manager for further coaching, and has humbly taken and employed critical fee dback to become more successful on Online Image. Through steady, consistent effort (perfect attendance a nd punctuality in Q1, a constant daily leader in dials and talk time), Christopher became the most successful sales rep on his program in Q1, having the most accounts and highest revenue on the team. Thanks for your exemplary performance! ” -Eric Litster Vice President, Ascend Salesperson of the Year 2013 InXpress USA (Provo Office) Jan 2014 Champions Circle 2013 InXpress USA (National award) Feb 2014 Highest Margin Increase 1st Place InXpress USA (National award) Feb 2014 Rookie Sales Rep of the Year InXpress USA (National Award) Feb 2014 Salesperson of the Year 2014 InXpress USA (Provo Office) Jan 2015 Salesperson of the Year 2015 InXpress USA (Provo Office) Jan 2016 SWAT 2014 (TOP 5 Sales Person Nationally) InXpress USA (National Award) Aug 2014 SWAT 2015 (TOP 5 Sales Person Nationally) InXpress USA (National Award) Aug 2015 ACTIVATIONS CONTEST WINS InXpress USA (National Award)  2n d Qtr 2014- 1st  3r d Qtr 2014 – 1st  2n d Qtr 2015- 4th  3r d Qtr 2015- 3r d  1st Qtr 2016- 5th
  • 3. REFERENCES Josh Webb Vivint - Former Sales Manager (801)472-7125 Marcus Jessop Dialogue Marketing – Sales Manager (801)471-3732 Robbyn Nicola Savemart Supermarkets - Store Director Grass Valley, CA (530)477-9511 (Store Number) Chris Chilson Walgreens - Store Director (Former Savemart/Albertsons) (916)339-9712 (916)759-6608 (Store Number) Danielle Jenkins Savemart Supermarkets - Head Clerk Auburn, CA (916)276-5645 John Palow CVS/Pharmacy - Store Manager (702)858-7982 Ken Ellis Savemart Supermarkets - Head Clerk (916)768-8340 Craig Hendricks- Owner InXpress USA (801) 580-6075 Ken Brockbank –InXpress CEO and CTO of the America’s InXpress USA (801) 495-7894