Senior Operations Manager

1. GARY DAVIS
Atlanta, Georgia 30350
garydavis548.gd@gmail.com • 561.445.8538 • linkedin.com/in/Gary-Davis-44594913
SENIOR OPERATIONS PROFESSIONAL
Strategic Operations Management / Profit Optimization
Process Improvement / High Growth Organizations / Diverse Products and Services
Seasoned professional with impressive track record of managing and directing strategic operations in ever-changing, dynamic
environments. Intuitive leader with acute business acumen and expertise in market penetrations, inventory management and
process improvement; adept at aligning core business, revenue, and growth goals to enhance ROI. Solid history of success in sales,
cost control and reduction, budget administration, acquisition and retention, key account development and staff performance.
Areas of Expertise:
• Strategic Planning and Avoidance
• Cost Reductions and Avoidance
• Turnaround / Crisis Management
• Recruiting and Staffing Initiatives
• Contract Development / Negotiations
• Budget Administration / Management
• Relationship Management
• Process Redesign
• Staff Development Programs
• Leadership
PROFESSIONAL EXPERIENCE
GYM SOURCE
Store Manager (6/2017 - 9/2017) Temporary Position
• In charge of opening up a new location and market for and Atlanta distributor of residential and commercial fitness
equipment with 31 locations in 13 states.
DAVIS SEARCH
Office Manager (12/2016 - 6/2017) Temporary Position
• Updated and implemented revised filing system and assisted with other organization duties for an Atlanta-based global
legal search corporation.
SPORTS AUTHORITY, Atlanta, Georgia
Manager (12/2015 - 8/2016)
Oversaw end-to-end management of store operations including staffing, customer service and sales with more than $3.5 billion in
sales with 350 stores. Company closed all stores.
• Managed annual budgets and drove increased store revenues through effective management of operations
• Delivered sales of more than $1 million in week one and $500,000 during week two of liquidation. Maintained 90% sales
increase from the prior year.
• Identified process enhancement opportunities and introduced improvements resulting in significant efficiency gains.
• Established and trained team of retail professionals to drive sales and manage effective store operations.
TITLEMAX, Atlanta, Georgia
General Manager (4/2015 - 9/2015)
Facilitate seamless delivery of loans, titles and collections for a car title company with over 1150 locations and $500 million in sales.
• Developed goals and targets for teams and drove achievement of organizational objectives.
TJ MAXX, Boca Raton, Florida
Store Manager (7/2011 - 11/2014)
Led professional management of second largest off-price retailer in the United States with more than $33 billion in revenue and 3,800+ stores.
• Held responsibility for 60% of $20 million store’s merchandising and sales.
• Increased store revenue by 10% in 2013.
• Received multiple awards for merchandising excellence.
• Achieved successes in numerous areas including mens and ladies wear, swimwear, shoes, accessories and food, delivering
increased sales and top store rankings across departments.
• Reduced shrink by 50% across all areas.
• Ranked in top three on Customer Service index for the district in 2014.
• Created development opportunities for staff and facilitated promotion of six staff in two years.

2. GARY DAVIS • Page 2
ROSS DRESS FOR LESS, South Florida
General Manager (4/2008 – 4/2011)
Accountable for 4 different stores in 3 years in 3rd
largest US off-price retailer with more than $13 billion in revenue and 1384
stores across 37 states.
• Established and led a team of 41 staff. Built high-performance culture and drove compliance with quality standards
across stores.
• Achieved 90% increase in revenue in Delray Beach store; ranked in the top 5% for operational excellence in 2010 and
delivered 55% reduction in shrink.
• Drove consistent delivery of excellent customer service resulting in Delray Beach being ranked tops in operational
excellence for 2011, and 7th overall.
• Revitalized under-performing store and transformed it to being no. 1 in region and seventh in the company.
AAXON LAUNDRY EQUIPMENT, South Florida
Buyer/Senior Operations Manager (3/2007 – 1/2008)
Championed the procurement of parts for sale through various channels and managed operations across four stores (Hialeah,
Tampa, Orlando, and Jacksonville). Aaxon’s nationwide parts department is one of the largest commercial laundry parts supplier
in all of North America.
• Drove revenue growth of 52% and increased buying volume from $2.2 million to $5.0 million.
• Assumed additional responsibility (from three to seven divisions) due to achievement of excellent results in 2007.
• Spearheaded creation of vendor buyback program with obsolete and unused inventory in 2007, resulting in return of
$150,000 worth of merchandise.
• Awarded four additional branches with a mandate of growing the stores.
PEPBOYSAUTOMOTIVE, South Florida
Store Manager (10/2003 – 1/2007)
Leveraged sales, marketing and business development expertise in managing three different stores in Tamarac, Plantation and
Coral Springs in 4 years, with over $800 million in sales and 1000 locations
• Delivered multiple operational and sales successes including a 90% reduction of shrink, and increased retail profit of
$150,000 in 2006.
• Facilitated increased customer service index for retail from 15% to 75% in 2006.
• Drove adherence to quality and safety standards; delivered reduction in accident claims of $90,000.
• Coral Springs store ranked in top 5% for retail operational excellence in 2006.
• Instituted innovative payment procedure resulting in the sale of $140,000 worth of equipment in three days, after
destruction of power lines due to a hurricane. Asked to share principles and sales techniques with all stores across
South Florida.
• Identified as example of successful inventory management and shrink reduction; trained and managed South Florida
stores in loss prevention and effective store management in 2007.
EDUCATION AND CREDENTIALS
Master of Business Administration (MBA) • UNIVERSITY OF DALLAS — Dallas, Texas
Bachelor of Science in Marketing • UNIVERSITY OF ARIZONA — Tucson, Arizona