1. Pierre Smith Sr.
400 Indian Mound Rd Clinton MS 39056 mrsmith4405@gmail.com (769)232-1397
Education
Mississippi Valley State University
Bachelor of Arts Communication 2008
Professional Experience
 Proven shrink control
 Dedicated manager with 8 years of experience in recruiting, training, and supervising
 Passionate in providing excellent customer service and building company brand
 Exceptional organization, communication, and customer service skills, with track record
of boosting employee morale
Comcast Customer Service Expert Jackson MS 2015-2016
 Identify and resolve customer issues through creative sales techniques
 Sell additional or upgrade services while providing a quality customer experience
 Exercise creative negotiation and sales technique to motivate customers to continue
using Comcast services
Murphy USA Store Manager Clinton MS 2010-2014
 Knowledge of profit and loss in relation to store controlled and uncontrollable expenses
 Administered techniques to reduce theft resulting in lower shrink numbers during audits
 Expanded store traffic and optimized profitability
 Maintained outstanding store condition and visual merchandising standards
Dollar General Store Manager Rolling Fork MS 2008-2010
 Motivated store team to increase sales and ensure efficiency
 Forecasted volume of future sales to maximize profits
 Monitored the sales floor regularly talking to staff and customers while identifying and
resolving urgent issues
 Recognized forthcoming customer’s initiatives and kept up with local competitors
Wal-Mart Super Center Department Manager Greenwood MS 2006-2008
 Handled customer queries and complaints
 Recruiting and trained new staff
 Ordered merchandise that is out of stock and not ordered by system
 Created features to boost sales of slow moving and top selling items