Interpersonal trust is the perception that another person will not act in a way that harms your interests. Trust exists between organizations, between organizations and stakeholders, and between coworkers. While gullibility involves being easily fooled due to overtrusting behavior, high trusters are not necessarily dumb - they are willing to believe others in the absence of evidence against trust, where low trusters require evidence to trust. Factors affecting trust include reputation, relationship length, company size, communication, commitment, reducing opportunism, needs adjustment, and threats. Importance of interpersonal trust includes team spirit, cordial environment, target fulfillment, less turnover, and enthusiasm. It also enables sound relationships, better communication, delegation,

1. Interpersonal Trust

2. What is Interpersonal Trust? Interpersonal Trust is the perception you have that other person will not do anything that harm your interest

3. Trust and Organization EXTERNAL Between the two organisations Between the organisation and stakeholders INTERNAL Between Co- Workers

4. Trust & Gullibility Being fooled frequently due to over-trusting behavior Tendency to believe too readily : easily deceived Low trusters v/s high trusters: "high trusters are just plain dumb and are more likely to be fooled" – low trusters high trusters can understand as well or as poorly as low trusters difference is : degree of willingness to believe stranger in absence of clear data gullible trusts others until has clear evidence that he/she can't be trusted low truster will not trust others until has clear evidence that he/ she can be trusted. Note : gullible : less likely to lie or cheat or steal more likely to give others a second chance more likely to respect the rights of others

5. 1 . Reputation 2. Length of relationship 3. Size of the company 4. Communication 5. Commitment 6. Reducing opportunistic behaviour 7. Adjusting to the needs of the other people 8. Threat FACTORS AFFECTING TRUST

6. IMPORTANCE OF INTERPERSONAL TRUST. Team Spirit Cordial Environment Target Fulfillment Less Turnover Rate Enthusiasm Among Employees

7. IMPORTANCE OF INTERPERSONAL TRUST. Sound Relationships Better Communication Delegation Of Authority And Responsibility Defensiveness

8. How to create Trust?? Keep the commitment and Promises Get involved Be confident Be accessible

9. Thank You