The Speed of Trust by Stephen M R Covey & Rebecca R MerrillSunilraj1968
Stephen M R Covey uncovers the power of trust in his book, The Speed of Trust. This book articulates the importance of trust in the key leadership competency of the new global economy. It guides a way to establish trust on every level, build character and competence, enhance credibility and create leadership that inspires confidence.
The Speed of Trust by Stephen M R Covey & Rebecca R MerrillSunilraj1968
Stephen M R Covey uncovers the power of trust in his book, The Speed of Trust. This book articulates the importance of trust in the key leadership competency of the new global economy. It guides a way to establish trust on every level, build character and competence, enhance credibility and create leadership that inspires confidence.
Trust and Transparency can be very vague things. So chasing them can be difficult. This presentation reviews Charles Felton's work on dividing trust into 4 clear competenciesand how we can polish them to grow our careers.
The Risks and Benefits Of Building Trust zahidahuber
When do we trust somebody? How do we earn somebody's trust? What are the hardest challenges? When is trust the wrong way? What will you win with trust?
The speed of trust presntation get betterRobert Cole
This is a short presentation for a promotional exam process. If it helps someone else, enjoy! If not, well comments welcome anyway. Yes it is short, we had a 30 minute limit. There are various instructor notes. PLEASE COMMENT, very interested in real feed back.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
We know that healthy, respectful, and trusting teacher-student relationships nearly double the rate at which a student can learn. While not measured in the same fashion, building rapport and trust among adults has been proven to garner powerful results in businesses and schools/systems alike, and is an essential component in creating a culture of achievement. Using the latest research, this session will identify ways to propel your school, district, or organization towards success by improving your trust and communication skills with your colleagues, direct reports, and supervisors.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Influencing Skills" and will show you how to use influencing skills at work.
Creating trust in teams is key if you want to get them to a high performance state. This talk revolves around the 5 dysfunctions of a team model by Patrick Lencioni and in particular provide tools for you to help build and develop trust in your team.
In The Trust Edge, David Horsager reveals the foundation of genuine success- — trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders.
In this book, Horsager teaches readers how to build the Eight Pillars of Trust.
When leaders learn how to implement these pillars, they enjoy better relationships,
reputations, retention, revenue and results. Fascinating and timely, The Trust
Edge unveils how trust has the ability to accelerate or destroy any business, organization or relationship. The lower the trust, the more time everything takes, the
more everything costs and the lower the loyalty of everyone involved. Conversely,
an environment of trust leads to greater innovation, morale and productivity. The
trusted leader is followed. From the trusted salesperson, people will buy. For the
trusted brand, people will pay more, come back and tell others. Trust, not money,
is the currency of business and life!
"The five dysfunctions of a Team" is a very powerful and popular model of Teamwork (or rather: Teamwork as it should not be) by Patrick Lencioni. This session will explain the model, how today’s agile processes already prevent those dysfunctions and moreover what you can do to overcome them.
Trust and Transparency can be very vague things. So chasing them can be difficult. This presentation reviews Charles Felton's work on dividing trust into 4 clear competenciesand how we can polish them to grow our careers.
The Risks and Benefits Of Building Trust zahidahuber
When do we trust somebody? How do we earn somebody's trust? What are the hardest challenges? When is trust the wrong way? What will you win with trust?
The speed of trust presntation get betterRobert Cole
This is a short presentation for a promotional exam process. If it helps someone else, enjoy! If not, well comments welcome anyway. Yes it is short, we had a 30 minute limit. There are various instructor notes. PLEASE COMMENT, very interested in real feed back.
Here are 6 out of 10 helpful tips on how to build trust in a relationship. For 4 more tips of this type, click the link: http://vkool.com/how-to-build-trust/.
1. Do Exactly What You Say
Doing exactly what you say is the very first step to make others trust you because actions always speak louder than words. If possible, you should always do better than what you say. For example, if you already said that you could complete 90 percent of work, you should try to fulfill more rather than less of it.
2. Honor Your Promises
If you want to be trusted by others, you should be a dependable person. For example, after making a promise, you had better try to meet it well. If you cannot meet it for some reasons, try to explain it to the promisee decently. After that, create a new promise, and make sure to meet it this time.
Making a promise is always easier than fulfilling it. Therefore, before making any promise, you had better think thoroughly whether you can meet it or not. If the possibility of meeting a promise is not very high, do not make it.
3. Tell The Truth
Being honest or telling the truth is one among the best tips on how to build trust in a relationship. We all know that the truth may hurt for a while, but a lie hurts forever. Therefore, you should always tell the truth for long-term benefits. In case you cannot tell the truth, just keep silence rather than telling a lie.
4. Display Loyalty
You can display your loyalty by protecting other people, especially when they are not present to join your conversation. This is one among the most important techniques on how to build trust as trust is mainly built by honesty and loyalty.
5. Be Competent
Being competent means you can do many things well. If you have good professional ability and interpersonal communication skills, people will not only respect and admire you, but also trust you easily. Therefore, you should learn to build good manners, social skills, and even working skills as a preparation for building trust. When you are competent, you will become reliable, and be trusted by others.
6. Be Objective
Being objective is also a helpful tip on how to build trust in a relationship. When you decide to do something, consider objectively how other people will think about it. Put yourself in others’ shoes, and you will know how they feel, and what they think. The more objective you are, the easier you can build trust.
Trust is always one of the crucial keys to success. If you can get your friends to trust you, your life will certainly be pleasant. If you can make your boss trust you, you can get a promotion really fast. If you can get your spouse to trust you, you will certainly be happy in your family.
We know that healthy, respectful, and trusting teacher-student relationships nearly double the rate at which a student can learn. While not measured in the same fashion, building rapport and trust among adults has been proven to garner powerful results in businesses and schools/systems alike, and is an essential component in creating a culture of achievement. Using the latest research, this session will identify ways to propel your school, district, or organization towards success by improving your trust and communication skills with your colleagues, direct reports, and supervisors.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Influencing Skills" and will show you how to use influencing skills at work.
Creating trust in teams is key if you want to get them to a high performance state. This talk revolves around the 5 dysfunctions of a team model by Patrick Lencioni and in particular provide tools for you to help build and develop trust in your team.
In The Trust Edge, David Horsager reveals the foundation of genuine success- — trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders.
In this book, Horsager teaches readers how to build the Eight Pillars of Trust.
When leaders learn how to implement these pillars, they enjoy better relationships,
reputations, retention, revenue and results. Fascinating and timely, The Trust
Edge unveils how trust has the ability to accelerate or destroy any business, organization or relationship. The lower the trust, the more time everything takes, the
more everything costs and the lower the loyalty of everyone involved. Conversely,
an environment of trust leads to greater innovation, morale and productivity. The
trusted leader is followed. From the trusted salesperson, people will buy. For the
trusted brand, people will pay more, come back and tell others. Trust, not money,
is the currency of business and life!
"The five dysfunctions of a Team" is a very powerful and popular model of Teamwork (or rather: Teamwork as it should not be) by Patrick Lencioni. This session will explain the model, how today’s agile processes already prevent those dysfunctions and moreover what you can do to overcome them.
Investors evaluate teams as much as the rest of your company because teams can crash and burn or make things fly. This reviews what investors are looking for and a structured approach to whether you have what it takes to meet their expectations and more importantly, to succeed!
Presented at BIOMEDevice 2015, Dec. 2, 2015.
Speech held by Professor Marco Sampietro, SDA Bocconi School of Management at the NASA Project Management Challenge 2011.
Project Followership is a recent Project Management discipline that looks at projects with a bottom up approach. While in fact the vast majority of Project Management publications are targeted to Project Managers, Project Followership considers team members as the key actors. Project Followership is not antagonist to Project Management but it is complimentary.
Leadership is Simple. Followership is a Challenge. Lehigh University Guest L...Joe Hessmiller
Asked to give to talk on Leadership at Lehigh University for an upperclass Leadership course. Rather than focus on 'good leadership', talk focused on what it takes to be a good follower. Effective leaders need effective followers to be successful. Offered students some ideas on how to become leaders by showing that they understood what it takes to be an effective follower.
Importance of Speed of Trust by S. CoveyJigarUndavia2
It appears there might be a slight error in the author's name. The book you're referring to is likely "The Speed of Trust" by Stephen M.R. Covey, not Stephan Covey. Here's a brief overview:
Title: The Speed of Trust: The One Thing that Changes Everything
Author: Stephen M.R. Covey
Overview:
In "The Speed of Trust," Stephen M.R. Covey explores the impact of trust on organizational success and personal effectiveness. He argues that trust is not only a moral imperative but also a crucial economic factor. The book outlines the key principles and behaviors that build and sustain trust, offering practical insights for individuals and organizations to foster trust in their interactions.
Key Concepts:
The Business Case for Trust: Covey presents a compelling argument for trust as a fundamental component of successful business relationships and organizational culture.
The Four Cores of Credibility: The author introduces four cores (integrity, intent, capabilities, and results) that form the basis of credibility, essential for building trust.
The 13 Behaviors of High-Trust Leaders: Covey outlines specific behaviors that leaders can adopt to cultivate trust within their teams and organizations.
The Trust Tax and the Trust Dividend: The book discusses the tangible economic impact of trust, illustrating how high-trust relationships lead to faster decision-making and improved collaboration, thus reducing costs and enhancing productivity.
The Ripple Effect of Trust: Covey explores how trust, once established, creates a positive ripple effect throughout various aspects of personal and professional life.
"The Speed of Trust" provides a framework for individuals and organizations to evaluate and improve their trustworthiness, ultimately leading to increased speed and effectiveness in achieving their goals.
In international business where laws, communication and regular contact is weak when compared to working in the same country or city, trust becomes important. How do you develop it? Over the years, I have tried and studied some strategies that have worked for me. Have a look at this presentation. I hope it is helpful.
CVS Surveyors |Hows build-up trust in Business | PresentationCVSSurveyors701
Chief Executive of CVS business rates specialists CVS,CVS Surveyors, Mark Rigby, explains exactly what the Revaluation is, and what impact it will have on you as a business ratepayer.For many businesses this Revaluation has provided some relief. Rateable Values were last assigned in 2008 and were followed almost immediately by the recession, which saw commercial property values collapse. The Government then, for reasons somewhat unknown, decided to extend the Rating List (the length of time a business pays their assigned bills for). This means that businesses throughout the UK were stuck paying outdated values for an additional 2 years. The recent Revaluation is a chance to rebalance the situation.
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...TMA World
Trust is essential to effective teamwork and collaboration. Following the guidance outlined in this TMA World presentation will help you ensure that you get the most out of your working relationships.
For more information on building trust and the other skills you and your organization require to thrive in the borderless workplace, contact us today: enquiries@tmaworld.com or visit our website: www.tmaworld.com
In October 2014, INTEGRATED's Bill Jessee presented "Navigating Troubled Waters: Leading the Process of Change" at Iowa Hospital Association's annual meeting. The presentation focuses on the what makes an effective leader--the qualities of leaders, elements of trust, and more.
Social Media Lifecycle - Ondernemersvereniging DrontenEdwin Korver
Ondernemersvereniging Dronten is a businessclub located in the city of Dronten, Netherlands. I was invited to present my Social Media Lifecycle in the broader aspect of what aspects propel the use of social media.
Closing the trust gap: Responsible Business SeriesJill Riseley
The Responsible Business series is a program on key responsible business topics to further education, discussion and debate. Closing the trust gap was the first in this series and looked at what business needs to do to improve and drive trust with stakeholders and consumers.
Brigade Insignia offers meticulously designed apartments with modern architecture and premium finishes. The project features spacious 3,3.5,4 and 5 BHK units, each thoughtfully planned to provide maximum comfort, natural light, and ventilation.
https://www.newprojectbangalore.com/brigade-insignia-yelahanka-bangalore.html
Simpolo Tiles & Bathware
Tile ho,
toh Simpolo.
Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity.
We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs.
VISUALIZER
Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results!
You can also share this visualiser with others to help them design their space.
Committed to delighting customers with world-class ceramic products and services. Make Simpolo synonymous with the best quality and set new benchmarks of excellence for all stakeholders. Pursue best business practices with utmost integrity to make Simpolo an exciting organisation to work with, for vendors, channel partners, investors and employees alike.
Gain worldwide recognition in the field of ceramic building products through Research and Innovation and bring an enhanced lifestyle within reach for every household.
Elegant Evergreen Homes - Luxury Apartments Redefining Comfort in Yelahanka, ...JagadishKR1
Experience unmatched luxury at Elegant Evergreen Homes, offering exquisite 2, 3, and 4 BHK apartments in the serene locality of Yelahanka, Bangalore. These meticulously crafted homes blend modern design with timeless elegance, providing a harmonious living environment. Enjoy top-tier amenities and a prime location, making Elegant Evergreen Homes the ideal choice for discerning homeowners.
Flat available for sale
Location- Tupudana, Ranchi
Savitri enclave
Area- 3BHK
Rate- 4000/sq.ft.
Super Build Up Area-1629 sq.ft.
Build-up area-1253 sq.ft.
Rate- 65lakh16k(approx)
Floor available- Flat available in all floor(G+12)
Balcony- 2
Washroom- 2
Parking - CAR PARKING
Amenities- Joggers track,temple, children's park,gym,banquet hall (5 Lakh)
Possession year (Handover year)- Dec 2025
Outside View from the apartment and flat balcony is very beautiful.
For more information contact AASHIYANA STAR PROPERTIES
7766900371
Omaxe Sports City Dwarka stands out as a premier residential and recreational destination, offering a blend of luxury and sports-centric living. Located in the thriving area of Dwarka, this project by Omaxe Limited is designed to cater to modern lifestyle needs while promoting a healthy, active living environment.
Green Homes, Islamabad Presentation .pdfticktoktips
Green Homes Islamabad offers beautifully designed 5, 8, and 10 Marla homes near the airport and motorway. Enjoy luxury, convenience, and high rental returns in a prime location.
One FNG by Group 108 Sector 142 Noida Construction UpdateOne FNG
One FNG by Group 108 is launching a new commercial project in Sector 142 Noida. Office space and high street retail shops on the FNG and Noida Expressway. For more information visit the website https://www.onefng.com/
Lixin Azarmehr, a Los Angeles-based real estate development trailblazer, co-founded JL Real Estate Development (JL RED) in 2015 and serves as its CEO. Her expertise has propelled the firm to specialize in luxury residential and mixed-use commercial projects, with a portfolio that features upscale retail spaces and sophisticated care facilities.
Need MCA leads? No sweat! MCAs are great for small biz funding. Learn how to snag top-notch leads: businesses needing cash, with repayment ability, decision-makers, and accurate contacts. Use content, social ads, lead platforms, partnerships, and capture processes for quality leads.
https://www.leadgeneration.media/blog/b/streamline-your-mca-sales-process-with-pre-qualified-leads
500 acres of brilliance await you here at Riverview City which offers modern living, effortless convenience, and a beautiful natural setting. It is a mega township by Magarpatta City in Loni Kalbhor, Pune. Enjoy easy access to work, schools, and fun while experiencing a perfect work-life balance.
Visit - magarpattacity.developerprojects.in
Rixos Tersane Istanbul Residences Brochure_May2024_ENG.pdfListing Turkey
Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors.
The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea.
One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine.
The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team.
The location of Tersane Suites Residences is also unbeatable, with easy access to the city’s main transportation links and within close proximity to the historic center, making it the perfect base for exploring all that Istanbul has to offer.
Urbanrise Paradise on Earth - Unveiling Unprecedented Luxury in Exquisite Vil...JagadishKR1
Immerse yourself in the epitome of luxury living at Urbanrise Paradise on Earth. These opulent 4 BHK villas, nestled off the prestigious Kanakapura Road in Bangalore, redefine elegance and sophistication. With meticulous craftsmanship, breathtaking design, and unparalleled amenities, Urbanrise Paradise on Earth offers a sanctuary where every moment is infused with luxury and serenity. Experience a life of grandeur and indulgence at this exclusive residential enclave.
Oeiras Tech City, Developed by RE Capital and REIG, Will Become Lisbon's Futu...Newman George Leech
Oeiras Tech City, a historic development in the Oeiras municipality of Lisbon, is acquired by RE Capital and REIG. It is located on a 93,000-square-meter plot of land and combines co-living, business, and residential areas. It highlights ESG principles and is close to Tagus Park, which improves the urban landscape of Lisbon.
Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szet...Volition Properties
=== Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szeto) ===
Ever been curious about Real Estate Investing in the US?? At Volition, for the past 14 years, we have been focused on helping investors invest in over $250M of real estate and generate $100M of wealth in the Toronto market, but we are always open to learning more about other business models and learning from other investors.
The US has always been an intriguing market to invest in. But the US is a big place… if you’re interested in investing in the US, you probably have a lot of questions, like:
☑️ Specifically WHERE should you invest?
☑️ What are the best markets to invest in and why?
☑️ How much are property prices there?
☑️ What are the returns like?
☑️ What is cashflow like?
☑️ Compared to investing in Toronto or other cities in Ontario, what are the benefits / tradeoffs?
☑️ What ownership structure should I use?
☑️ What are the tax implications?
☑️ Can I get financing?
☑️ What are tenants like?
Enter Erwin Szeto, a longtime friend of Volition. Since 2005, Erwin Szeto and his team have navigated the challenging landscape of being landlords in Ontario. Now, they are shifting their focus and guiding their clients' investments toward the more landlord-friendly environment of the USA. This decision comes after assisting Canadian clients in transacting over $440,000,000 in income properties. Faced with issues like affordability constraints, tenant-friendly laws, rent control, and rental licensing in Canada, Erwin sees a clear opportunity in the U.S. Here, there is a significant influx of investments leading to the creation of high-paying manufacturing jobs. Erwin and his clients are poised to capitalize on these opportunities where landlord rights are stronger and there is no rent control.
To facilitate this transition, Erwin has partnered with and become a client of SHARE, a one-stop-shop U.S. Asset Manager. Founded by Canadians for Canadians, SHARE enables as passive an ownership experience as possible for landlords in the U.S., while still maintaining direct, 100% ownership.
Erwin is “Making Real Estate Investing Great Again”!!
Website: https://www.infinitywealth.ca/
Facebook: https://www.facebook.com/iwinrealestate and https://www.facebook.com/ErwinSzetoOfficial
Podcast: https://www.truthaboutrealestateinvesting.ca/
Instagram: https://www.instagram.com/iwinrealestate/ and https://www.instagram.com/erwinszeto/
The SVN® organization shares a portion of their new weekly listings via their SVN Live® Weekly Property Broadcast. Visit https://svn.com/svn-live/ if you would like to attend our weekly call, which we open up to the brokerage community.
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus o...Joseph Lewis Aguirre
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus on Public Safety as Job #1, Engagement, Wealth of HOA, Branding, Communication, Culture, Civic Responsibility
Referans Bahcesehir which is being constructed, in the center of the most regional destination as Bahçeşehir, shines out with its central location and unique landscape including social facilities such as a fitness center, sauna, sports facilities, children’s playground and recreational areas.
Not only drawing attention for immediate surroundings including commercial centers and private schools but also providing the easily accessible location with closeness to Tem Highway and connection roads, ongoing construction of 3rd Bridge Connection roads and Metro Projects
Bahcesehir is a rising value in the great city of Istanbul… Located at a new transportation junction in the northwest of the City… Located at such a spot that the access roads for the 3rd bridge and for the 3rd Airport will reach the region in 2016. The Marmaray and the Subway will extend all the way to Referans Bahcesehir respectively in 2018 and 2019.
465 flats and 34 stores are designed with an outstanding approach and arranged with a unique perspective offering the following options: 1 plus 1, 2 plus 1, 3 plus 1, 3.5 plus 1, 4 plus 1, and 4.5 plus 1. It is planned so as to safeguard you and your loved ones based upon a modern, technological safety approach. As you experience the joy and luxury here, you will be content and feet at ease.
It is worth seeing both inside and outside with heart-warming cafes, tasty restaurants and elegant stores… And it is ready to offer a vivacious social life with a warm and cozy space design.
A folding swimming pool and indoor swimming pools, playgrounds, Turkish bath, sauna… It has them all. Everything you need for your well-being and for having a pleasant time will be at your service. You simply need to align the rhythm of life with the rhythm of Referans Bahcesehir.
https://listingturkey.com/property/referans-bahcesehir/
MC Heights-Best Construction Company in jhanglaraibfatim009
MC Heights stands as the epitome of excellence in construction within Jhang. With a commitment to unparalleled quality and innovative design, MC Heights redefines urban living in the heart of Jhang. Offering luxurious residential spaces, cutting-edge commercial complexes, and vibrant community areas, MC Heights caters to the diverse needs of modern lifestyles. Our dedication to superior craftsmanship and customer satisfaction ensures that every aspect of MC Heights exceeds expectations, making it the premier choice for those seeking unparalleled sophistication and comfort in Jhang.
2. The Speed of Trust:
The One Thing That Changes Everything
Author: Steven M.R. Covey
3. Property management is a non transactional
leveraging recurring revenue rather than one off
sales. It is a business which depends on trust. With
trust you’ll have customers (or clients) for life.
Without trust, you may as well pack up and go
Andy Moore
4. Today we are going to talk about trust.
The first part of the presentation breaks down the 5
principals of trust and the effect plays in our every day
lives.
The second part is where we will dial in and see what
part trust plays in our own organization and industry.
5. There is one thing that is common to every individual, relationship,
team, family, organization, nation, economy and civilization throughout
the world — one thing which, if removed, will destroy the most powerful
government, the most successful business, the most thriving economy,
the most influential leadership, the greatest friendship, the strongest
character, the deepest love. On the other hand, if developed and
leveraged, that one thing has the potential to create unparalleled
success and prosperity in every dimension of life. That one thing is
known as “TRUST”.
“Nothing Is as Fast as the Speed of Trust”
6. Introduction…
• One thing that is common to EVERY individual, friendship,
relationship is that if you don’t have trust, everything falls
apart.
• Trust means Confidence
• When we trust people and/or organizations, we have
confidence in them – in their integrity and in their abilities.
• When we distrust people and/or organizations, we are
suspicious of them.
7. • In a high-trust relationship, we can say the wrong
thing and people will still understand us.
• In a low-trust relationship, despite precise
communication, people will still misinterpret us.
• Relationships of all kinds are built on and sustained
by trust.
• Trust in others depends on how much we trust
ourselves.
8. Trust can be broken down into 5
categories or waves.
• Self Trust
• Relationship Trust
• Organizational Trust
• Market Trust
• Societal Trust
10. 1 – SELF TRUST
Are you a Trust-worthy person…?
The whole idea is to become, both to
yourself and to others, a person who is
worthy of Trust.
Self Trust deals with the confidence we
have in ourselves – in our own ability to
commit, set and achieve goals; to WALK
OUR TALK and also in our ability to
Inspire Trust in others.
It essentially boils down to your own
credibility
11. 1 – Results
• What’s your track record? Expect to win.
• Start strong and finish strong.
2 – Capabilities
• Talents, Skills, knowledge, attitudes and style.
• Learn with the intent to teach others what you learn.
• Accept to learn from everyone at any level.
• Keep yourself Relevant.
3 – Intent
• Motive, Agenda, Behavior
• Do we genuinely care?
• Do we seek mutual benefit?
• Do we act in the best interest of others?
4 – Integrity
• Honesty
• Telling the Trust and leaving the right impression.
• Congruence (Walk the Talk)
• Show Humility and Courage to do what’s right.
The 4 elements of Credibility & Self Trust
12. Why do you think the
elements are displayed
like this on the tree?
16. RELATIONSHIP TRUST
There are 13 Behaviors of Relationship Trust which are divided into 3 categories.
• Communication
• Dependability
• Reliability
Each of the 13 behavior can be divided into Competence, Character or Both
17. • Communication
• Talk Straight: Be honest, call things what they are, clarify expectations
and don’t spin the truth. This displays……
• Confront Reality: Don’t bury your head in the sand. Share bad news as
well as good. Demonstrate courage, responsibility, awareness and
respect. This displays……
• Clarify Expectations: Based on the principles of clarity, responsibility
and accountability. Discuss them, validate, renegotiate. Don’t assume.
This displays……
• Create Transparency : Be open and authentic. “What you see is what
you get”. Don’t have hidden agendas. Based on the principles of
honesty, openness, integrity & authenticity. This displays……
18. Responsibility
• Demonstrate Respect: Show care and concern. Don’t fake caring.
Give acknowledgments. This displays……
• Listen First: Understanding, respect and mutual benefit (win-win).
Understand. Listen with your ears, eyes and heart. Don’t presume
you have all the answers. Seek first to understand, then be
understood. This displays……
• Practice Accountability : Hold yourself accountable. Hold others
accountable. This displays……
• Right Wrongs : Make things right when you’re wrong. Show
personal humility and don’t let your pride get in your way. This
displays……
19. Dependability
• Keep Commitments: Don’t break confidence. This displays……
• Show Loyalty: Based on the principles of integrity, loyalty, gratitude and recognition. Speak about people as if
they were present all the time. Don’t bad-mouth others behind their back. This displays……
• Deliver Results : Based on responsibility, accountability and performance. Before you make commitments,
make sure it’s realistic. Be on time and within budget. Make sure we know what “results” mean to the person to
whom we are delivering. Don’t over-promise. This displays……
• Improve: Based on the principles of continuous improvement, learning and change. Seek feedback and learn
from mistakes. This displays……
• Extend Trust : Based on the principles of empowerment, reciprocity and a fundamental belief that most people
are capable of being trusted, want to be trusted, and will do well when trust is extended to them. Opposite of
this is counterfeit trust. This displays……
• False Trust: Giving people the responsibility, but not the authority or
resources to get the task done.
• Fake Trust: Acting like we trust someone when we really don’t.
21. In LOW-TRUST Organizations
• People manipulate or distort facts
• People hoard information
• Getting the credit is very important
• New ideas are resisted
• Numerous “meetings after the meetings”
• Low energy level.
Organizational Trust (At work)
22. In HIGH-TRUST Organizations
• People are candid
• Information is shared openly
• People are willing to share credit
• New ideas are welcome
• Mistakes are tolerated and encouraged as a way of
learning
• High energy level
23. Can you provide examples of some low trust
organizations/companies?
How about high trust?
24. How leaders can generate Trust in the Organization?
• Ensure all structures and systems within the organization are in harmony
with the cores and behaviors.
• Create a culture of making of keeping commitments.
• Create a Mission and Values that reflect motives.
• Help people share a vision driven towards results.
26. Fish Discover Water Last
Fish discover water last because water “just is.” They are surrounded
by it. They don’t come to see the importance of water until it is
polluted or nonexistent. Humans often discover the essential nature of
trust only when it is
polluted or nonexistent.
Societal Trust
27. The overriding principle of high societal trust is contribution.
It’s the intent to create value instead of destroy it; to give back instead
of take. The benefits are often intangible but pay dividends when
you’d least expect it.
During the 1992 L.A. riots sparked by the Rodney King trial many
neighborhoods were burned and looted. Amazingly, all McDonald’s
remained untouched. When asked why, the people in the community
responded by saying they would not want to harm a company that
gives so much back to the community. McDonald's received a huge
trust dividend base on their contribution to society.
Societal Trust
28. Regardless of your political persuasion it would be difficult to argue
that we are in a political environment where high trust is on display.
What effect has it had on our country?
Societal Trust
29.
30. Is there a societal trust correlation between happiness and
trust?
What are reportedly the happiest nations in the world?
34. Market Trust
Market trust is how a company is perceived in the Market
place. The factors include; brand, reputation, capability &
experience.
As property managers we manage hundreds of millions of
assets.
Each deal results in the management of $100K worth assets.
So do you think Trust is important in property management?
35. Regardless of the industry, in the
last 10 years what development
has changed the way companies
behave?
39. Market Trust
Market trust is how a company is perceived in the Market place. The factors include;
brand, reputation, capability & experience.
According to ConsumerResearch.com
What are the two main factors that influence buyers decision making?
• Price/Value (42%)
• Reputation. Brands are judged based on people’s perceptions. (58%)
• Online reviews
• Word of mouth
• Professional referrals
40. Economics of Trust
Economists consistently demonstrate
that income levels and real growth
depend upon trust — trust greases
the wheels of exchange.
Andy Moore
42. Trust always affects two outcomes: speed and cost.
When trust goes down, speed goes down and cost goes up.
Consider the increase of time and costs associated with airport
security following 9/11, or the costs now associated in the Financial
industry following the introduction of the Dodd-Frank Act, which was
introduced to protect consumers following the 2008 Financial crisis
Economics of Trust
43. By contrast, Warren Buffett completed the acquisition of
McLane Distribution from Wal-Mart on the basis of a
two-hour meeting. The purchase price was $23Billion
and Walmart received their money within 29 days.
Because of high trust between the parties, the merger
avoided the usual months and millions for due diligence
and attorneys.
When trust goes up, speed goes up and cost goes down
44. From my own company’s perspective we see
first hand every day how trust plays a huge
factor in our success.
Can you provide examples for your
business?
45. 583
167
Hours per year without Trust Hours per year with Trust
Trust Makes All the Difference
10 weeks or a
350% Time
Saving
1000 calls
Consider a Maintenance
Coordinator fielding 1000 work
orders per year.
Without Trust, a maintenance call
could take 35 minutes input to
process/coordinate. 1000 x 35
minutes = 35000 minutes/60
= 583.33 hours or 14.5 weeks
With Trust , a maintenance call
could take 10 minutes input to
process/coordinate. 1000 x 10 =
10000 minutes/60 = 166.66 hours
or 4.1 weeks.
A difference of 10
weeks or 350%
46. Consider a potential renter relocating from another
country/state … unable to visit beforehand?
Percentage of property owners who you have never met?
If you manage vacation rentals, consider the amount of
money clients are depositing on the strength of trust?
47. As a result of the Trust we have successfully
negotiated significant real estate transactions on
behalf of our clients.
Upon finding suitable properties for investment It
has often taken only one phone call for a client to
buy in. These clients are not Warren Buffett but
they are prepared to invest hundreds of
thousands of dollars on our recommendation.
48. What information does your own website contain?
Pricing?
Ownership?
Staff Bios?
FAQ’S?
Reviews?
49. • Though it may be difficult, in most cases, trust can be restored and often even
enhanced.
• The path to restoration is to increase your personal credibility and behave in
ways that inspire Trust.
Are there differences in how Trust is lost?
• A loss of trust created by a violation of Character (integrity of intent) is far
more difficult to restore than a loss created by a violation of Competence
(Capabilities and Results).
Can Trust be restored after betrayal?
50. What to do if you are wronged?
• Don’t be too quick to judge
• Give others the benefit of the doubt
• Don’t assume it’s a failure of character.
• Whether we choose to trust in the future, we always
need to forgive.
51. “We judge ourselves by our intentions and
others by their behavior.”
Stephen Covey
53. Property management is a non transactional
leveraging recurring revenue rather than one off
sales. It is a business which depends on trust. With
trust you’ll have customers (or clients) for life.
Without trust, you may as well pack up and go
Andy Moore