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Disruptive, Open, and Lean:
A Primer on Innovation
Buzzwords
2016 SPE Conference
Houston, TX
Teresa Jurgens-Kowal, PhD, MBA, PE, PMP©, NPDP
23 Feb 2016www.globalnpsolutions.com 1
23 Feb 2016www.globalnpsolutions.com 2
Everyday Language
We use (and abuse) business terms
“Innovative” hair salon
ABC Company is a “disruptor”
“Crowdsourcing” the idea
Run a “lean” development program
23 Feb 2016www.globalnpsolutions.com 3
Theory and Practice
Disruptive Innovation
Open Innovation
Lean Innovation
23 Feb 2016www.globalnpsolutions.com 4
Disruptive Innovation
23 Feb 2015www.globalnpsolutions.com 5
“To cause disorder or turmoil in”
“To break apart”
“Something new or
different introduced”
* dictionary.com definitions of disrupt, innovation
Causing a market to change radically by introducing
a new product, service, or program
The Theory
Sustaining
Innovation
 Incumbents serve
existing business
 Add features for
existing customers
 Business processes
support existing biz
Disruptive
Innovation
 New entrant offers
convenience or
affordability
 New market disruptor
 Low-end disruptor
23 Feb 2016www.globalnpsolutions.com 6
A Transportation Example
23 Feb 2015www.globalnpsolutions.com 7
Photography Example
23 Feb 2016www.globalnpsolutions.com 8
Applying Disruptive Innovation
Probe non-users for needs
Competitive analysis
Patent mapping
Identify new technologies
Watch “non-related” markets
Form autonomous R&D division
23 Feb 2016www.globalnpsolutions.com 9
Challenges in Disruptive Innovation
Easiest to identify with hindsight
Market disruption can take a long time
Okay to work on sustaining innovations
23 Feb 2016www.globalnpsolutions.com 10
Is Open Innovation New to You?
23 Feb 2016www.globalnpsolutions.com 11
Open Innovation
Uses external sources
as well as internal
sources to deliver
new products,
services to the market
23 Feb 2016www.globalnpsolutions.com 12
Traditional vs. Open Innovation
23 Feb 2015www.globalnpsolutions.com 13
The smart people in our field work for us Not all of the smart people work for us, so we
must find and tap into the knowledge and
expertise of bright individuals outside our
company
To profit from R&D, we must discover, develop and
ship it ourselves
External R&D can create significant value;
internal R&D is needed to claim some portion
of that value
If we discover it ourselves, we will get it to market
first
We don’t have to originate the research in
order to profit from it
If we are the first to commercialize an innovation
we will win
Building a better business model is better than
getting to market first
If we create the most and best ideas in the industry,
we will win
If we make the best use of internal and external
ideas, we will win
We should control our intellectual property (IP) so
that our competitors don’t profit from our ideas
We should profit from others’ use of our IP, and
we should buy others’ IP whenever it advances
our own business model
How to Use Open Innovation
Co-Creation
On-Line Communities
Lead User Council
Universities (e.g. 3D printing)
Tournament Crowdsourcing
Goldcorp $575k  $3B (7 years)
23 Feb 2016www.globalnpsolutions.com 14
Challenges with Open Innovation
Confidentiality
Intellectual Property
Need focus
What is the question?
How can customers help?
Don’t underestimate data analysis
23 Feb 2016www.globalnpsolutions.com 15
Lean Innovation
23 Feb 2016www.globalnpsolutions.com 16
The “LEAN” Movement
Eliminate waste
Maximize value-added activities
23 Feb 2016www.globalnpsolutions.com 17
L E A N
Traditional “Waterfall” Process
Stage-Gate
Work done in stages
Decisions made at gates
Progressive elaboration of tasks
Optimize investment
23 Feb 2016www.globalnpsolutions.com 18
Lean Learning Cycle:
Fail Fast, Fail Often
Define
Measure
AnalyzeImprove
Control
23 Feb 2016
www.globalnpsolutions.com
19
Customer Needs
Ethnographic
Research
Rapid Experimentation
Fast Failure
Validate Concept
Disruptive, Open, and Lean
Focus on the
customer
Understand market
needs
Experiment and
iterate
23 Feb 2016www.globalnpsolutions.com 20
INNOVATION BUZZWORDS
For more information…
 Feel free to contact me
 www.globalnpsolutions.com
 www.Simple-PDH.com
 teresa@globalnpsolutions.com
 Twitter: @globalnpd
 281-280-8717
23 Feb 2016www.globalnpsolutions.com 21

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Innovation buzzwords

  • 1. Disruptive, Open, and Lean: A Primer on Innovation Buzzwords 2016 SPE Conference Houston, TX Teresa Jurgens-Kowal, PhD, MBA, PE, PMP©, NPDP 23 Feb 2016www.globalnpsolutions.com 1
  • 3. Everyday Language We use (and abuse) business terms “Innovative” hair salon ABC Company is a “disruptor” “Crowdsourcing” the idea Run a “lean” development program 23 Feb 2016www.globalnpsolutions.com 3
  • 4. Theory and Practice Disruptive Innovation Open Innovation Lean Innovation 23 Feb 2016www.globalnpsolutions.com 4
  • 5. Disruptive Innovation 23 Feb 2015www.globalnpsolutions.com 5 “To cause disorder or turmoil in” “To break apart” “Something new or different introduced” * dictionary.com definitions of disrupt, innovation Causing a market to change radically by introducing a new product, service, or program
  • 6. The Theory Sustaining Innovation  Incumbents serve existing business  Add features for existing customers  Business processes support existing biz Disruptive Innovation  New entrant offers convenience or affordability  New market disruptor  Low-end disruptor 23 Feb 2016www.globalnpsolutions.com 6
  • 7. A Transportation Example 23 Feb 2015www.globalnpsolutions.com 7
  • 8. Photography Example 23 Feb 2016www.globalnpsolutions.com 8
  • 9. Applying Disruptive Innovation Probe non-users for needs Competitive analysis Patent mapping Identify new technologies Watch “non-related” markets Form autonomous R&D division 23 Feb 2016www.globalnpsolutions.com 9
  • 10. Challenges in Disruptive Innovation Easiest to identify with hindsight Market disruption can take a long time Okay to work on sustaining innovations 23 Feb 2016www.globalnpsolutions.com 10
  • 11. Is Open Innovation New to You? 23 Feb 2016www.globalnpsolutions.com 11
  • 12. Open Innovation Uses external sources as well as internal sources to deliver new products, services to the market 23 Feb 2016www.globalnpsolutions.com 12
  • 13. Traditional vs. Open Innovation 23 Feb 2015www.globalnpsolutions.com 13 The smart people in our field work for us Not all of the smart people work for us, so we must find and tap into the knowledge and expertise of bright individuals outside our company To profit from R&D, we must discover, develop and ship it ourselves External R&D can create significant value; internal R&D is needed to claim some portion of that value If we discover it ourselves, we will get it to market first We don’t have to originate the research in order to profit from it If we are the first to commercialize an innovation we will win Building a better business model is better than getting to market first If we create the most and best ideas in the industry, we will win If we make the best use of internal and external ideas, we will win We should control our intellectual property (IP) so that our competitors don’t profit from our ideas We should profit from others’ use of our IP, and we should buy others’ IP whenever it advances our own business model
  • 14. How to Use Open Innovation Co-Creation On-Line Communities Lead User Council Universities (e.g. 3D printing) Tournament Crowdsourcing Goldcorp $575k  $3B (7 years) 23 Feb 2016www.globalnpsolutions.com 14
  • 15. Challenges with Open Innovation Confidentiality Intellectual Property Need focus What is the question? How can customers help? Don’t underestimate data analysis 23 Feb 2016www.globalnpsolutions.com 15
  • 16. Lean Innovation 23 Feb 2016www.globalnpsolutions.com 16
  • 17. The “LEAN” Movement Eliminate waste Maximize value-added activities 23 Feb 2016www.globalnpsolutions.com 17 L E A N
  • 18. Traditional “Waterfall” Process Stage-Gate Work done in stages Decisions made at gates Progressive elaboration of tasks Optimize investment 23 Feb 2016www.globalnpsolutions.com 18
  • 19. Lean Learning Cycle: Fail Fast, Fail Often Define Measure AnalyzeImprove Control 23 Feb 2016 www.globalnpsolutions.com 19 Customer Needs Ethnographic Research Rapid Experimentation Fast Failure Validate Concept
  • 20. Disruptive, Open, and Lean Focus on the customer Understand market needs Experiment and iterate 23 Feb 2016www.globalnpsolutions.com 20
  • 21. INNOVATION BUZZWORDS For more information…  Feel free to contact me  www.globalnpsolutions.com  www.Simple-PDH.com  teresa@globalnpsolutions.com  Twitter: @globalnpd  281-280-8717 23 Feb 2016www.globalnpsolutions.com 21