Inforum 2014 Infor ERP differences training for Infor Ming.le, Infor Cloudsuites and Infor ERP LN. These presentations explain how to use new functionality enhancements in Infor LN 10.4 and other applications within the vertical industry Cloudsuites. There are Cloudsuites for Financials, Aerospace and Defense (A&D), Automotive, Industrial Machining and Equipment and other discrete manufacturing industries. If you still have Baan 4, FourthShift, Microsoft Dynamics GP, SAP R/3 or any other legacy ERP, then you might want to consider Infor LN. We specialize in Baan 4 to LN migrations but can handle upgrades from virtually any manufacturing ERP system to the new Infor CloudSuites. For more information and how-to content, visit http://inforln.com or contact Dan Aldridge, CEO of Performa Apps, at 703.251.4504.

1. 1Copyright © 2012. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1
LN: v10.4 Quality Management,
Non-Conformance Report
Rollout training
Campus Course Code: 02_0021040_EEN0480_ELN
July 2014
Stewart Fawcett - Business Analyst, stewart.fawcett@infor.com

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Agenda
• Statement of requirement and solution
• Summary of changes to the Non-Conformance Material Report
• Non-Conformance Report Process overview
• Material non-conformance disposition process
• Solution in LN 10.4 (changes to existing screens)
• Non-Conformance Report generation sessions
• New sessions in LN 10.4
• Summary

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Non-Conformance Reporting
• Requirements
• Customer requests to allow the reporting and disposition of incidences of material and
non-material non-compliance against specified requirements
• As part of the planned enhancements there is a requirement to control actual logistical
material dispositions processes from the Non-Conforming Material Report
• Customer requests to link the Non-Conforming Material Report with the Service module
• Solution (upgrade to Non-Conformance Report)
• The Non-Conformance Report allows both material and non-material non-conformances
to be reported and dispositions to be made (2 separate elements)
• The Non-Conformance Report (material) is integrated with the new warehousing
quarantine location and disposition functionality.
• Includes Service order origins in the allowed NCR order origins and allow the creation or
linking of Non-Conformance Reports directly from specific service sessions

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Non-Conformance Element
• A Non-Conformance Report is created when a product, process or procedure fails
to comply with the specified standards for that product, process or procedure.
• A Non-Conformance Report can be created as the result of a formal inspection,
audit process or on an “ad-hoc” basis.
• A Non-Conformance Report documents both the failure and the failure resolution.
• Within a manufacturing unit a Non-Conformance can relate specifically to items or
to the people, tools & equipment, procedures, documentation etc. which support
item creation.

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Summary of Changes to Layout and Content
Order Details
Description
Relevant
Information
Description
Relevant
Information
Responsible
Material
disposition
New item code
Linked to
quarantine and
logistical
disposition
process
Non-material
disposition
User defined
material
disposition code
Material
disposition
additional
information
Non-Material
disposition
additional
information
Incoming waiver
document details
Outgoing waiver
document details
System
maintained
details of
parent/child
relationships
System
maintained log of
status changes
Document
attachments
Material Non-Material Disposition Disposition Text Waiver Attachments
Additional
Information
Tab 1 Tab 2 Tab 3 Tab 4 Tab 5 Tab 6 Tab 7

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Non-Conformance Process Overview
Material Non-Conformance
Element
Non-Conformance
Element
Routing
Decision
Responsible Person Review Board
Disposition
Non-Conformance
Disposition
Material Non-Conformance
Create
Corrective Action Plan
Complete CAP Tasks
Verify and close CAP
Tasks
Verify and close CAP
Create Disposition Orders
(Quarantine)
Verify and close
Disposition Orders
Close
Material Non-Conformance
Complete Disposition
(manual activity)
Close
Non-Conformance
ION
Workflow
Data Warehousing
Non-Conformance Report

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The Material Non-Conformance Disposition
Process
Non-Conformance
Material
Non-Conformance
Material Disposition
Non-Conformance Report
Additional Details
(parent/child)
Material
Non-Conformance
Quarantine
Location
LN Source Orders
Non-Conformance
(Internal)
1
Create / Process /
Close
“Disposition” orders

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The Material Non-Conformance Disposition
Process
Non-Conformance
Material
Non-Conformance
Material Disposition
Non-Conformance Report
Additional Details
(parent/child)
Material
Non-Conformance
Quarantine
Location
LN Source Orders
Non-Conformance
(Internal)
21
Create / Process /
Close
“Disposition” orders

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The Material Non-Conformance Disposition
Process
Non-Conformance
Material
Non-Conformance
Material Disposition
Non-Conformance Report
Additional Details
(parent/child)
Material
Non-Conformance
Quarantine
Location
LN Source Orders
Non-Conformance
(Internal)
21
3
Create / Process /
Close
“Disposition” orders

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The Material Non-Conformance Disposition
Process
Non-Conformance
Material
Non-Conformance
Material Disposition
Non-Conformance Report
Additional Details
(parent/child)
Material
Non-Conformance
Quarantine
Location
LN Source Orders
Non-Conformance
(Internal)
21
3
4
Create / Process /
Close
“Disposition” orders

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Material NCR – Order Types (Manual)
It is possible to manually create a material non-conformance without an
item or an order origin or from the following order origins:
• Sales; orders and schedules
• Purchase; orders and schedules
• SFC Production
• Warehouse transfers
• Warehouse distribution orders
• Service; orders, maintenance orders, batch repair, calls

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Material NCR – Generation Sessions
• Inspection Orders
• Warehouse Inspection
• Quarantine Location
• Report Operations Complete
• Blocked Stock
• Stock Point Inventory
• Service Order - (Activity and Material)
• Service Work order - (Activity , Material)
• Service Batch Repair - (Activity , Material)
• Service Supplier Claims
• Service Customer Claims
• Service Call
It is possible to generate a material non-conformance directly
from within the following sessions:

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Material Non-Conformance Screen

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Non-Conformance Screen

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Material Disposition Screen

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Waiver Screen • BP defaulted from order

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New Sessions in LN 10.4
• Quality Management Parameters (qmptc0100m000)
• Implement material non-conformance
• Implement non-conformance
• Implement configurable material disposition codes
• Non-Material Disposition Codes (qmncm0106m000)
• User defined code/description for non-material dispositions
• Material Disposition Codes (qmncm0107m000)
• User defined material disposition codes, linked to our pre-defined
material disposition types (if selected in parameters)

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Non-Conformance Reporting - Summary
• The new Non-Conformance Report :
• Reports and dispositions both material and non material non-conformances.
• Is fully integrated with the new quarantine and logistical disposition process.
• Is fully integrated with the Service Module (quarantine process not applicable)