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Presented by:
Aroosa shazadi
Presented impression management
In Advance Organization Behavior
Presented to:
Mr. Sajid
Impression management
The process of portraying yourself to
others in a manner that creates a
desired impression
Cont…
• Individual attempts to control or guide others
impression by changing or fixing his or her
setting, appearance and manners.
• Impression management is the process in
which one person influence others.
IM Techniques
Conformity
Favors
Excuses
Apologies
Self-promotion
Enhancement
Flattery
Exemplification
Opinion conformity: agreeing to someone else’s
opinion to gain his or her approval.
Example: a manager tell his boss you are
absolutely right on your reorganization plan
for the regional office.
Excuses: explanation of a predicament (dificult or
embracing situation) creating event aimed at
minimize the apparent severity to the predicament.
Example: sales manager to boss “we failed to get the ad
in paper on time, but no one responds on those ads
anyway.
Apologies: admitting responsibility for an undesirable
event and simultaneously seeking to get a pardon for
the section.
Example: employee to boss “I am sorry I made a
mistake on the report please forgive me”
Self-promotion: highlighting once best qualities
downplaying one’s deficits and calling
attention to one’s achievements.
Example: a salesperson tells his boss; Ali worked
unsuccessfully for three years to try to get that
account I sewed it up in six weeks. I am the
best.
Think you’re special?
You just might be
Flattery: complementing others about their
behaviors or achievements in an efforts to
make one self appear perceptive and likeable.
Example: new sales trainee to peers “you
handled that client complain so tactfully, I
could not have handled that as well as you
did.
Association: enhancing or protecting one’s
image by managing information about people
and things with which one is associated.
Example: a job applicant says to an interviewer,
what a coincident, your boss and I were
roommates in college.
impression management PPT

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impression management PPT

  • 1. Presented by: Aroosa shazadi Presented impression management In Advance Organization Behavior Presented to: Mr. Sajid
  • 2. Impression management The process of portraying yourself to others in a manner that creates a desired impression
  • 3. Cont… • Individual attempts to control or guide others impression by changing or fixing his or her setting, appearance and manners. • Impression management is the process in which one person influence others.
  • 5. Opinion conformity: agreeing to someone else’s opinion to gain his or her approval. Example: a manager tell his boss you are absolutely right on your reorganization plan for the regional office.
  • 6. Excuses: explanation of a predicament (dificult or embracing situation) creating event aimed at minimize the apparent severity to the predicament. Example: sales manager to boss “we failed to get the ad in paper on time, but no one responds on those ads anyway.
  • 7. Apologies: admitting responsibility for an undesirable event and simultaneously seeking to get a pardon for the section. Example: employee to boss “I am sorry I made a mistake on the report please forgive me”
  • 8. Self-promotion: highlighting once best qualities downplaying one’s deficits and calling attention to one’s achievements. Example: a salesperson tells his boss; Ali worked unsuccessfully for three years to try to get that account I sewed it up in six weeks. I am the best. Think you’re special? You just might be
  • 9. Flattery: complementing others about their behaviors or achievements in an efforts to make one self appear perceptive and likeable. Example: new sales trainee to peers “you handled that client complain so tactfully, I could not have handled that as well as you did.
  • 10. Association: enhancing or protecting one’s image by managing information about people and things with which one is associated. Example: a job applicant says to an interviewer, what a coincident, your boss and I were roommates in college.

Editor's Notes

  1. Perceptive = having or showing sensitive insight