Body language is important at the workplace as 60-90% of communication is nonverbal. Good body language like making eye contact, an open posture, and a firm handshake convey confidence, while bad body language such as avoiding eye contact, fidgeting, and crossed arms can undermine your message and appear unprofessional. Mastering proper body language techniques can give you an advantage in interactions like interviews by positively influencing how others perceive you within seconds.

1. IMPORTANCE OF BODY LANGUAGE AT
WORK PLACE
Presented By : Aditi Bhushan
Enrollment No. : 159734676
AST-1/TMA/ Jul.16- Jan.17
Indira Gandhi National Open University
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2. I N T RO D U C T I O N
The concept of interviewing a candidate from traditional
knowledge and experience based question answers to emotional
intelligence proving question answers, the technique of judging
the candidate has also changed a lot.
In an interview board nowadays, the candidate is judged in few
seconds even before he opens his mouth to answer a question. It
is the candidate’s body language which answers all.
Mastering body language tips at workplace can be awfully helpful
for any person in gaining him added advantage over others.
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3. What is Body Language
Body language is the process of
communicating nonverbally through
body movements and gestures.
Important because research show that
60% to 90% of communication is
nonverbal
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4. Types of Body Language
 Good Body Language : It reflects
positivity of your personality.
 Worst Body Language : It reflects the
negativity of your personality.
• HOW CAN WE READ A BODY
LANGUAGE ?
– Body Movements & Gestures:
movements of several body parts like
head, hands, legs etc play a key role
in conveying messages
– Facial expressions: Face is often
defined as the mirror of the heart.
Your Facial expression is a vital in
communicating attitude & emotions.
– Eye contact : One eye contact or lack
of it conveys attitude without
uttering a word. 4

5. SOME GOOD BODY LANGUAGE AT WORK PLACE
 Eye contact : Lookind straight into eyes
reflects gentleness & cofidence
 Body Positioning : sitting with shoulder to
shoulder facing with your partner indicates
a position of open communication with no
room for confrontation or argument.
 Maintaining formal distance : Watch out
distances specially with female staff.
 Use of hands : Adds freshness and meaning
to message conveyed
 Low vocal pitch : Perceived as more
contended & knowledgeable than with high
pitch
 Art of Handshake : Good & firm handshake
shows the person more confident.
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6. SOME WORST BODY LANGUAGE AT WORK PLACE
 Holding objects in front : sign of shyness or
nervousness, making oneself aloof.
 Looking at your watch : Sign of boredom,
Insulting gesture when talking to superior.
 Inspecting finger nails or playing with rings
or accessories : conveys a clear message of
disrespecting the person on the other side of the
table
 Standing too close : Maintain a formal distance
of 4 sq.ft. of space.Tending to break this space &
geting closer, may lead the other person
uncomfortable and irritated. Crossing this
boundary may cause serious issues at workplace.
 Looking down at the floor : reveals disinterest
in the matter
 Arms Crossed : Defensive pose, Egotism
 Scratching your head : sign of low confidence,
puzzled or lack of knowledge. Also a symbol of
lying.
 Wiping hands on clothes : impression of awfully
nervous in dreaded situations which no company
would prefer in a matured employee
 No eye contact : avoiding a eye contact imply
deception
 Bad handshake : A cold handshake with no grip,
no locking of thumbs, no palm to palm contact is
sure to break the deal as you would be portrayed
as very low at your confidence level
 Keeping your phone out : brings a feeling that
the phone is more important than the person
talkin
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7. CHECKSFORPOSTURES
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8. Do's of professional body language
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9. Dont's of professional body language
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10. FAQ - How Can I Improve my Body Language ?
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