Presented by Jonathan Phillips, Coca-Cola Enterprises at Intranätverk 2015: Gothenburg, 21 May. The presentation will focus on the following topics: - From research to delivery – a journey through the new Coca-Cola Enterprises’ intranet - Designing for the mobile worker - Cross-functional governance; cross-functional site

1. iConnect 2015 – the Coca-­‐Cola Enterprises Intranet
Jonathan Phillips, Snr Manager, Digital Communications
Coca-­‐Cola Enterprises
iConnect 2015 – the Coca-­‐Cola Enterprises Intranet
Jonathan Phillips, Snr Manager, Digital Communications
Coca-­‐Cola Enterprises

2. 2008
Mar 2015
2012
2012-­13
• Intranet
Consolidation
• Teamsites for
Collaboration
• Globalization
• HR Self-­Service
• SAP Integration
with SharePoint
• Online Profiles
Our intranet journey
• SharePoint 2010
Upgrade
• MySites
Implementation
• Executive Blogs
• Video Business
Updates
• Comments
• Chatter
• Executive Video
Blogging
• Likes & Tagging
• Success Factors
Integration
• SharePoint 2013
database upgrade
• iConnect Mobile
• Search Center
• iConnect Express
• Activity Feeds
• Improved news
• Stronger
transactions
• Richer mobile
experience
H1 2015
2015+
iConnect
4
1 2 32.5version

3. Communications
Collaborations
Transactions
But we’re now delivering engagement, advocacy, product
information, financial performance updates, livechat assistance,
people profiles, improved search, improved news, improved
applications

4. Research-­led redevelopment of iConnect header and menu

5. We think mobile-­first
1. Meeker Report 2013;; 2. GSA 2013;; 3&4 McKinsey 2014
Accessed 150 times
a day on average 1
• Mobile likely to be primary device for
enterprise email, social channels and
intranet technologies
• Enterprise content is fighting for attention
against hundreds of other distractions
• We write for mobile
• Short, bite-­sized updates to fit
into these communication
moments
7.2 billion
connections by end
2014 2 • Employees will be using multiple devices
each a mix of business and pleasure
application
• Our content is competing
against 100s of other
distractions. It needs to be
compelling
4G/LTE/Wifi
improvements 3
• Data becomes cheaper enabling richer
content
• Mobile video is GO.

7. Responsive for every device and circumstance

8. Deep reach digital workplace

9. Customers &
Stakeholders
PublicEmployees
Managed Content Social Collaboration Structured
Collaboration
Transactions
This is our
Digital Workaplce

10. Jonathan Phillips
Senior Manager, Digital Communications
jonphillips@cokecce.com
@digitaljonathan