The document discusses the evolution of intranets from a static employee handbook to dynamic, collaborative platforms that facilitate engagement and productivity through social technologies. It emphasizes the importance of responsive design, agile development, and personalization in creating effective intranets that cater to modern organizational needs. Key strategies include focusing on culture, implementing gamification, and ensuring a seamless user experience across devices.

2. Joel Oleson – CollabShow.com
@joeloleson
• First SharePoint Admin
• Former Microsoft IT & Product Team
• Top 5 SharePoint Influencer over past 3 years
• Popular SharePoint Blogger
• Global Community Builder
• Epic Traveler - TravelingEpic.com – Speaking and Traveling to
over 140 Countries
2

3. Agenda
•Evolution of the Intranet
•Ways the Traditional Intranet Fails
•Strategies for Designing & Building the
Social Intranet

4. Evolution of the Intranet

5. Intranet 2000 – Employee Handbook
• Top Down
• Corporate News
• One Main Page of Links
• Forms, Policies & Procedures

6. Intranet 2010 – Few to many
• Portal Integration
• Top of Intranet is Corporate Communication
• Then deeper split for Team and Group Collab
• Self Service
• KPIs & Dashboards
• Some attempts at:
• Wikis
• Blogs

7. Intranet 2014+
• Any Device: BYOD
• Secure: Work from anywhere
• Many to Many Collaboration
• Universal Global yet local
• Unified Streams
• Simplified

9. Sam Marshall, ClearBox Consulting for the Intranet
Benchmarking Forum

10. Courtesy:
Infocentric

11. Enterprise Social Maturity Spectrum
Goals
Measurement
Engagement
Cultural
Change
Courtesy:
ViewDo Labs

12. Why the Traditional Intranet Fails

13. Stale Out of Date Information

14. Disorganized Information & Poor Search
Functionality

15. Too much focus on tools not enough on
culture

16. Unclear Strategy

17. “To err is human. Therefore one of the most important skills we can
develop is course correction. It’s direly important to understand when a
mistake is a mistake, to learn from our indiscretions, to change course
and move forward a better person” – the minimalists

18. SharePoint Social or Yammer?
Immediate adoption
Rapid innovation
Connect everyone

19. Organizations see a 25% boost in productivity with social technologies…

20. “The key to Social Enterprise success…
People don’t need a new siloed channel. They
already have many. ESN is [designed] to help
them collaborate, share, communicate better
to get their work done.”
-Sanjay Abraham, Cap Gemini

23. Wireframing & Agile
• Focusing on Agile development and wireframing methods, intranet
teams are completing design and deployment within much shorter
timeframes. – Top Intranets Report Norman Nielsen

24. Tips for incorporating successful design
patterns and best practices into your
intranet• Responsive design on intranets +
Mobile considerations
• Agile development
• Early wireframing to aid development
and buy-in
• Search: Global, local, and people
• Persisted Nav for on and off platform
• Streamline megamenus
• Filmstrips and carousels
• Flat design
• Visual design to support the brand
and desired tone
• Powerful images and photographs
• Continued integration and evolution
of social tools
• Coaxing employees to engage
• Gamification strategies to update
profiles
• Governance
• Organizational vision within a
framework
• Simple UI/UX in templates
Style Guide
Ideas based on Norman Nielsen Top Intranets 2014

25. •Global Nav
• News, Social Streams & Activity Streams
• Clean UI / Search focused
• Responsive Web Design #RWD
• Simplify / Personalize

30. App Menu with Icons
Notifications
Personalized Login
Gear for settings

34. Global Nav Bar
Search, mail, calendar
Global profiles
Global Configuration

35. Rich persisted login
Network feeds
& Profiles

37. Groups
Unifies
People, Profiles, Conversations, Emails, Calendars, and
Files across Office 365 and beyond.
Provides you with a rich and seamless collaboration experience across
applications

38. Content and signals across Office 365 auto-populating
the Office Graph for teams.
Insights derived with machine learning to help YOU get the job done right NOW
Office Graph

39. Yammer web part
Add on search, team site, my site
or SharePoint page.

41. Social Streams
Integrated
instant messaging &
communications
notifications
& apps

42. Social Stream
(Courtesy
Beezy)

43. Social Stream
(Courtesy
Beezy)

44. Streams
Notification
Activity Stream
and News

47. Clean Design
Search focused
Favorites:
Pin documents
Personal
Login
Quick links
Global navbar
Filtered
News:
Blogs
Announce
ments
News

49. What is the same from
day to day?Cool global Nav bar…

52. Responsive Web Design +
SharePoint Demo…

53. Screenshot
Courtesy
harmon.ie
Unified Mobile Stream
SharePoint & Yammer

55. Filtered News
Lots of pictures
Lots of icons
Pictures of Employees
Screenshot
Courtesy
Ikea
Netherlands

56. Personalized
• My Pages
• My Apps
• My Contacts
• My Links
Screenshot
Courtesy
City of
Busselton

57. Personalized
• News
• Sites
• Communities
• Links
Screenshot
gNet

58. Personalized Widgets
My Work
My Tools & Reports
Career & Benefits
Company
Screenshot
courtesy of
Target
Canada

59. Recommended based on
your interests or profile
Clean Design
information filtered by
popularity
Regional Editions based
Screenshot
Hufingtonpost.com

61. Activity Stream
Site AlertsProfile plus
Recent Docs
Quick Links
Icon based shortcuts
Global Nav
Site Nav

62. Screenshot appears
courtesy of Disney
Consumer Products
4 Pages instead of 1…
Icons for Apps
Unified Stream for
News, Social, & External News +
Site Activities and Calendars

63. Do you feel the
Brand?
Personalized
Social Stream
News
Performance
Dashboard
Screenshot
courtesy of
Virgin
America

64. Wrap up & Action Items
• Focus on Culture
• Strategy based on Iterative #Agile Listen and FailFast approach
• Continuous Development
• Responsive Web for Mobile and Devices you can’t anticipate
• Focus on the Big Picture Business Needs (Not Platform and Features)
and the Solutions and Biz Justification (ROI/REJ) will come
• Let’s connect socially! - Joel Oleson
• http://www.collabshow.com & http://travelingepic.com

65. Microsoft Enterprise Social Resources
Engage us in the SPC14 Social Track SPC14 announcement: Work like a network! Enterprise social and the future
of work
Sites, Blogs & Twitter
 Collabshow.com
 Blog.viewdolabs.com
 Enterprise Social Customer Success - Yammer Success Center - EnterpriseSocial.com - The Responsive Org
 Admin & IT - Developers - Yammer App Directory - Office Store - Yammer Ignite
 Blogs Yammer Office 365 Twitter @Yammer @Office365
Research/Whitepaper
 Gartner: Magic Quadrant for Social Software in the Workplace Evolution of the networked enterprise: McKinsey Global
Survey results Yammer’s 2013 Business Value Survey Results The Rise Of Enterprise Social Networks
Press
 How Red Robin Transformed Its Business With Yammer How Teach forAmerica gets the most out of Yammer on a
shoestring budget HK firm creates idea melting pot for 4,000 employees LexisNexis found that employees who use
Yammer are way happier Switching to Yammer let this company slash helpdesk calls and save $1.5 million a year
How Microsoft got its own employees to use Yammer
Videos
 Move Faster Together Transform the Way You Work with Yammer
#WorkLikeANetwork

66. Sponsoredby