Médecins Sans Frontières (MSF) is a private international association providing aid regardless of race or political beliefs, with numerous projects globally across Africa, Asia, the Middle East, Europe, and the Pacific. The organization faces challenges in information management with 75 identified information repositories and is developing the OOPS system for better information dissemination and the Pamoja project for centralized document access and communication within the international office. The Pamoja project will be developed in three stages, focusing on user collaboration and operational support.

1. Information management in
MSF
Information management in MSF

2. MSF Charter
• Médecins Sans Frontières is a private international
association that provides assistance to populations in
distress, to victims of natural or man-made disasters and
to victims of armed conflict. They do so irrespective of
race, religion, creed or political convictions.

3. How are we organised
• The MSF Movement
• MSF associations
• Operational structure
• Where are we working?
• 256 projects in Africa
• 81 projects in Asia
• 44 projects in Middle East
• 38 projects in Europe
• 5 projects in Pacific

4. Complexity
• As you can see MSF is a complex organization, also in
terms of information management.
• There is a huge amount of information repository. In a
mapping we did last year we identified 75 different
information repositories.
• Standardization and coherence is a long term objective.

5. Information management: Projects
Oops (Online-Offline publication system)
Problem: provide/distribute relevant, updated information
Context: limited connectivity in time and bandwidth, location, etc

6. OOPS: The idea - a web architecture
Médecins Sans Frontières
• Made with
Open
Source
• Uses
HTML5
• Extensive
platform
support

7. Features
• Downlodable and easy to update
• Mobile and flexible
• Technically friendly for field users

8. Information management:
Headquarters
The case of the International office, the “Pamoja” project
• The reasons for Pamoja
• Objectives of the project:
– Provide a unique repository for all International Office documents.
– Provide an IO wide communication channel.
– Support straightforward communication with the whole Movement
– Enable the creation of virtual collaborative spaces where information
can be shared in the context of operational processes.
– Collaborative workspaces must have the potential to support
business processes and not only be document libraries.

9. The three stages
• Stage 1
– The first stage focuses on the common areas to all users.
Together with the development of the new site elements there
will be some training sessions for the Champions network and the
rest of the users.
• Stage 2
– The second stage will start after Stage 1 release. Following the
Agile principles it this developments will be organized as a series
of small sprints.
• Stage 3
– The third stage will be similar to the second but opening the site
to other users from outside the International Office.

10. • The platform
development will be
done in three Phases:

12. • Questions?