MSP University provides online training and resources to help IT solution and managed services providers improve their businesses. It focuses on areas like marketing, sales, service delivery, and operations. Training is delivered through online courses, live boot camps, and embedded consulting. Membership levels range from free basic access to paid enterprise partnerships. The presentation recommends managing a business using a simple monthly process of setting goals, reviewing performance metrics, assigning accountability, and continuing to learn best practices. This allows businesses to have consistency in managing key relationships and asking tough questions to track progress.