Shaun West
Study case about the elements of crisis resilience in DACH manufacturing firms during the COVID-19 pandemic
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White Paper - future challenges for a carbon neutral world and how turbine technologies can play a role in the transition
Driving the servitization transformation through change management: lessons learnt from ten industrial cases
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Personal Information
Organization / Workplace
Lucerne University of Applied Sciences and ArtsLocation
Zürich Area, Switzerland SwitzerlandOccupation
Lecturer Product-Service Systems at HSLUAbout
I have developed a unique insight into the energy sector, its markets, its equipment and the services created to maintain it since leaving Imperial College in 1994. I was fortunate enough to start work for AEA Technology/ETSU where I learnt the importance of great project management and technology transfer. At National Power I was fortunate enough to experience the latest gas turbine technologies and quickly realise that Open Innovation could have helped the OEMs to more quickly fix their initial technology 'problems' . Here I learnt how to implement risk management techniques for power plants. First hand I learnt about transforming a business from being an internally focused to ext...