Compass Business Consulting provides global consulting services focused on helping companies integrate their practices, processes, areas, and platforms to emphasize their core business. Their mission is to generate value for clients by creating competitive advantages through the adoption and use of information technology. Their vision is to be the most recognized Nearshoring company in Latin America. They offer Oracle technology and applications consulting, technology support services, and business transformation outsourcing.

1. Company Presentation
Compass Business Consulting S.A.

2. About us
• Mission: Generate value for our clients creating competitive advantages emerging from the
adoption and / or usage of Information Technology.
• Vision: To be the most recognised Nearshoring company in Latin America.
• Compass Business Consulting provides global consulting services to help companies to integrate
their practices, processes, areas and platforms, enphasizing on their core-business.
• It is a great challenge to understand organizations that are constantly looking for increasing their
results and we are aware of that. Therefore, the commitment to our clients and considering our
human capital as a pillar of our company are our differentiating factors.

3. We want to be known as:
– the solutions provider that solves the company’s most
wicked challenges
• “We can help you”
– the “turn to” function that gets results
– a highly skilled and talented team
– a key ingredient in making your company great

4. Our name reflects our unique role
Our distinct and unique role is at the
intersection of technology and business
performance.
.

5. A new concept

6. Referral Clients
Implementation of Oracle e-Business Suite 11.5.10.2 Quality Assurance
Oracle e-Business Suite Help Desk with resolution group for Hewlett
Packard clients
Regional (Argentina, Chile and Uruguay) Technical and Functional
Oracle e-Business Suite Support

7. Our Services
Oracle Technology and Applications Consulting ( EBS,SAP, JDE,etc)
• Infrastructure Sizing
• Software Instalation, Configuration and Optimization
• Implementation, migrations, roll out, customizaciones
• Performance Tuning
Technology Services Support
• Advanced Service Desk
• Application Help Desk
• Application Management
• Database Administration
Business Transformation Outsourcing
• Electronic bills distribution to and from Payments processors
• Payment Processing and Conciliation

8. Oracle Applications and Technology
Consulting

9. IT Consulting
IT Consulting Services collaborates with organizations to reach their business goals and create
competitive advantages deploying, upgrading or optimizing infrastructure, bussiness-oriented
applications and its associated technology.
Our strategic decision to become Oracle Business Partners as a major objective for this business line,
is supported in the fact of being Oracle the world’s largest Enterprise Application Software provider,
covering with their solutions all market segments, industries and specific clusters.
Among Oracle wide products offer, Compass Business Consulting consultants specialization is
focused on E-Business Suite,SAP, PeopleSoft, Siebel Oracle Technology (Database Core
Administration, Development Tools and Fusion Middleware).
We have a strong expertise and experience in this area, allowing us to cover from small performance
optimization projects up to implementations projects that being part of the organizations’ IT
Business Plan.

10. Technology Support Services

11. Technology Support Services
Since we are part of this globalized world, we understand companies need to focus their resources to
the company adding value processes.
Because of that we have a wide services offer adaptable to our clients needs in order to calloborate
with their Core Business focus, relying tasks and processes out of core in expert hands wich will
provide high quality and operational performance.
This support includes a wide range of services, allowing substancial processes to be integrated to
Services Administration Infrastructure.

12. Technology Support Services (cont.)
These services not only give responses to incidents; they also provide service level administration
standards y service requests among other differentiating advantages.
Service main objectives:
• Create a single contact point between users and IT services.
• Solve client incidents according to an SLA (first, second and/or third level support).
• Facilitate service restore to its agreement level with minimum business impact.
• Reporting on the defined metrics in SLA’s.

13. Business Transformation
Outsourcing

14. Business Transformation Outsourcing
Outsourcing is a common accepted strategy in order to optimize companies costs and resources.
Compass Business Consulting has developed a service line oriented to add value to organizations
by outsource their collection of conciliation payment processes. Our most differentiation factor is
the ability to confirm transactions online.
In the same sense, Compass Business Consulting integrates Customers, Billing Companies and
Payments Procesors. As a complement to this service we have developed a commercial consulting
service to help in order to give more valuable information for marketing decision making .
Among Marketing actions that collaborate with integration of this actors we can name:
• Early payments incetivation campaigns.
• Channel derivation campaigns.
• Online confirmation companies enrollment.
• General collections services consulting.
• Channel development.

15. Our Background
Among the organizations in wich our consultants have delivered quality services we can name:

16. Our Values
Since the beginning we stated our Core-Values in order to shape the culture and define the
character of our company
• Customer Orientation
 Value creation commitment
 Long-term and win-win relationships
• Human Capital Excelence
 Human Resources as a pillar of our business
 Attracting and developing the best talents.
• Team Work
 Knowledge Management & Transfer
 Continuous Team Building
• Profesionalism
 International Certifications and Metodologies

17. Contact Information
Compass Business Consulting S.A.
Rondeau 2994 – Distrito Tecnológico Buenos Aires
CABA - (C1262ABN) - Argentina
Tel: 011-4941-8878 / Fuera de / Outside Argentina: Tel: 54-11-4941-8878
contacto@compass-business.com
www.compass-business.com