This PPT by Hotel Management Tutorials explains the cleaning process for public areas in a hotel. For Video on the same topic follow us at : https://www.youtube.com/channel/UCPAiJGawMvOStSDfcArCwdw

1. Public Area
Cleaning

2. The objectives of this Presentation
After going through this presentation you will be able to:
• know the meaning of Hotel Public Areas.
• Importance of public area cleaning
• describing the daily, weekly and periodic cleaning tasks for public
areas.

3. What is Public Area?
• The public area is the place where
some come can visit without any
registration process.
• The public area in the hotel
comprises the 'front of the house
such as entrance, lobbies, lounges,
the front desk, guest corridors,
banquet halls, bars, elevators,
leisure areas like swimming pools,
spa, health club.

4. Importance of
Public Area
Cleaning
A neat and clean public area reflect the
cleaning standards maintained throughout
the property.
As public areas are generally considered as
high traffic areas, their cleaning is different in
comparison to another area of a hotel.
Major cleaning is done between 12:00 AM to
6:00 AM in the morning like vacuum cleaning,
mopping, polishing brassware, etc.

5. Public Area
Cleaning
Frequency
1. Daily Cleaning
Dusting, emptying ashtrays & bins, vacuum-cleaning carpets and
upholstery, mopping hard floors, cleaning glass surfaces, arranging
flowers, cleaning clock or powder rooms
2. Weekly Cleaning
Scrubbing floors, dusting walls, wiping lighting fixtures, cleaning &
polishing hard surfaces, vacuum cleaning underneath the furniture.
3. Monthly cleaning
Spray cleaning & buffing of floors, polishing of wood items.
4. Periodic/Annual Cleaning
Washing walls, stripping, resealing and repolishing of floors,
shampooing of carpets, washing of high-end window panes, etc.

6. Main Entrance
Cleaning
• Remove dust from the entrance mats
by vacuum cleaning or shaking the mat
frequently depending upon the traffic.
• Clean the entrance door for any finger
marks and smudges 3-4 times a day.
• Wooden doors should be damp dusted
once daily.
• Dry and wet mop the area frequently
throughout the day.
• Brass handles and knobs should be
polished weekly.
• Water the plants at the entrance daily.

7. Lobby –near reception
that is a common
meeting area for guests
• Cleaning:
Daily:
ashtrays, sand urns, wastepaper baskets, Sani bins should be emptied
daily or 2-3 times a day as per requirement.
• Flower arrangements, carpeted area, hard floor, glass surfaces,
doors & door handles require daily attention.
• Furniture and public telephones need to be cleaned daily.
• The newspaper and magazines should be arranged many times
during the day
Weekly:
• High-level cleaning & dusting, vacuum cleaning of
upholstery/blinds/curtains, polishing of brass and wood items.
Periodic:
• Carpet shampooing, chandelier cleaning etc.

8. Elevator/Lift
Cleaning
1.
Damp dust
the doors(
inside & out),
control panel
with neutral
detergent,
and wipe
with a cloth
wrung out
with clean
water.
2.
Vacuum
clean carpet
or mop the
hard floor.
Suction clean
the door
track.
3.
Damp dust
the ceiling
and lighting
fixtures.
4.
Clean air
conditioning
or ventilation
duct with a
vacuum
cleaner.

9. Public Restroom-
(Clock/Powder/Rest
Room) Cleaning
• Frequent mopping of floors, vacuum
cleaning of mats, mirror cleaning.
• Frequent emptying of Sani bins and
dustbins and replenishing of supplies and
bath linen.
• Hand driers and hand tissue dispensers
are checked and cleaned.
• Daily frequent cleaning of vanity area,
WCs, urinals, etc. depending upon the
traffic.
• Cleaning of lighting fixtures is done at
night.

10. Banquet Halls
• Banquets halls need to clean and arranged
before and after the function in the following
ways:
• Sweep and mop the hard floor and vacuum
clean the carpets before and after the
function.
• Damp dust and suction clean the furniture.
• Table covers, chair covers, table frills need to
be changed if dirty.
• Lighting fixtures need to be checked for
functionality daily while cleaning may be done
on weekly basis.
• Assemble and arrange the furniture.
• Periodic cleaning involves paintwork,
chandeliers cleaning, carpet shampooing etc.

11. Staircases
• Carpeted staircase should
be suctioned cleaned daily
with a backpack vacuum
cleaner.
• Hard floor staircase should
be suctioned cleaned and
damp mopped daily.
Scrubbing is recommended
weekly and at night shift
only.
• Damp dust the skirting on
weekly basis.
• Damp dust the banisters
and handrails daily.

12. Guest Corridors
• Carpeted corridors should be suctioned cleaned
daily with a backpack vacuum cleaner.
• Hard floor corridors should be suctioned cleaned
and damp mopped daily. Scrubbing is
recommended weekly and at night shift only.
• Fire extinguishers, water sprinklers, and lighting
fixtures should be checked for functionality on a
routine basis.
• Fingers marks on walls should be attended to
immediately.
• Air-conditioning vents, skirtings, lighting fixtures
need to be cleaned on a weekly basis.
• Door handles and knobs should be polished
weekly.
• Fire exit door should be cleaned daily for both
sides.

13. Leisure Areas
• Health Clubs
• Sauna and Solarium
• Swimming Pools, Spas, and Changing
rooms
• Lawns and Gardens

14. Health Clubs
• Damp dust all the equipment, lighting fixtures, and furniture daily.
• Clean all mirrors and other glass surfaces daily or more frequently
depending upon the traffic.
• Sweep/suction clean and mop the hard floor daily.
• Replace the soiled linen frequently.
• Clean walls for any visible stains.

15. Sauna and Solarium
• Sauna are steam baths while the solarium is
glass areas for the enjoyment of sunrays.
• Sauna is the moist area that attracts moulds.
Bleach to be added as a cleaning agent for the
sauna for the effective cleaning.
• Solarium may be cleaned either by the
proprietary glass cleaner or a solution of
vinegar and water.

16. Swimming Pool, Spa and Changing Room
Cleaning room
• Regular cleaning and disinfecting are done to combat
any waterborne disease.
• Any repair and maintenance are dealt by the
engineering and maintenance department.
• Swimming pools are cleaned by filtration or backwash
methods.
• Ozone is used to maintain the PH level of the pool.
• Skimmers are used to collect the leaves and debris
from the surfaces.
• Sweeping and mopping of hard surfaces on frequent
basis.
• Replenishing of soiled linen and bathroom supplies.
• Emptying wastepaper baskets.
• Damp dusting of furniture, lighting fixtures.
• Cleaning of glass surfaces.

17. Lawn and Garden
Cleaning
Removing & composting of biodegradable waste.
Cut the grass.
Remove any weeds.
Pruning of trees and shrubs.
Conserving seeds from dead plants.
Adding compost as per requirement.
Cleaning of planters.
Sweeping pathways and benches.

18. Key Terms
• Buffing: Polishing floor with low speed.
• Jacuzzi/Whirlpools: Small pool with jets of warm water for therapeutic effects.
• Runners: Synthetic or natural long mats placed at entrances to prevent dust and dirt
from entering the building.
• Trellis: bamboo/cane or metal framework for support of climber plants

19. Thank You