The document discusses laundry facilities and linen rooms in hotels. It provides information on laundry operations, the advantages and disadvantages of an on-site laundry facility, linen room organization and activities, layout, storage and exchange processes. It also outlines the linen and uniform requirements for staff and duties of the linen room supervisor, attendant, and tailor/upholsterer.
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
This PPT by Hotel Management Tutorials explains the cleaning process for public areas in a hotel.
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GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
This PPT by Hotel Management Tutorials explains the cleaning process for public areas in a hotel.
For Video on the same topic follow us at :
https://www.youtube.com/channel/UCPAiJGawMvOStSDfcArCwdw
GUESTROOM CLEANING ACTIVITIES, TYPES OF SOIL, STANDARDS OF CLEANING, PRIORITY FOR CLEANING ROOMS, PROCEDURES OF BED MAKING, SECOND SERVICE AND TURNDOWN SERVICE.
INTRODUCTION TO LAUNDRY OPERATION, STAFF IN LINEN ROOM, ACTIVITIES IN LINEN ROOM, CONSIDERATION IN PLANNING LINEN ROOM, PAR STOCK IN LINEN ROOM AND TYPES OF LAUNDRY.
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Factors Affecting Hotel Room Tariff
Establishing The End of the Day
Fixed check-in/chek-out bais-24hrs,night bais
Room rate Designations
MEal plans
Room Tariff card,broucher and its importance
Room tariff fixation-cost based ,Rule of thumb vs Hubbart formula and competiton based ,market based and demand based
Room Designations
Types of Rooms
Room Configurations to suit guest preferences
Numbering of rooms
Room status reconciliation
Room status codes, Discrepancy report.
Glossary of Front Office Terms
Reservation in the hotel industry is defined as ‘blocking a particular type of guest room (e.g., single room, double room, deluxe room, executive room, suite, etc.), for a definite duration of time (i.e., number of days of stay), for a particular guest’.
Guest name and surname
Guest address and telephone number
Company affiliation (if applicable) Expected arrival date
Planned departure date or length of stay
Required room rate Required room type
Room number
Method of payment
Special requests
Signature
Functions Areas of Front Office. (Front of the House and Back of the House Activities)
Different Sections & Layouts of front office and their importance
Co- ordination of front office with other departments
Equipments used in Front office.
Hospitality industry—its origin and growth.
Travel and tourism—their evolution, importance, and related industries.
Evolution and growth of the hotel industry in the world and in India
Classification of Hotels.
Need for organization.
Vision,mission,objective,goal & strategies.
Major departments of Hotels.
Major and minor revenue generating departments
Procedure for receiving message on telephone and in person
paging and types of paging a guest
Handling guest room key cards
Processing of key cards
Handling guest mail
Wake up call
procedure of room change
Guest complaints and types
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Digital Tools and AI for Teaching Learning and Research
LAUNDRY OPERATIONS IN HOUSE KEEPING
1. LAUNDRY
Laundry is a place where the
articles a washed, cleaned
and finishing should be done .
Dirty Linen accumulates in the
various units and departments.
It is essential to ensure a
continuous supply of linen,
which is well laundered, so
that operations can be carried
out smoothly and efficiently.
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2. LAUNDRY FACILITY AND WITHOUT
LAUNDRY FACILITY
Advantages
• Time taken for laundering is reduced because
transportation is eliminated.
• Linen is readily available especially in the case of
emergency requirements.
• Control over the wash process and the laundry agents
used making the wear and tear on linen comparatively
much lesser.
• Pilferage is reduced.
• The ‘par’ stock required is reduced.
• Revenue is earned from guest laundry.
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3. LAUNDRY FACILITY AND WITHOUT
LAUNDRY FACILITY
Disadvantages
• Cost of equipment and its maintenance is fairly
high.
• Related expenses like printing of forms,
employee taxes, water taxes, energy costs and
insurance are high.
• More staff who are technically qualified and
adequate space is required.
• Must be justified by an adequate amount ofwww.indianchefrecipe.com
4. LINEN ROOM
Linen room/uniform is a
central depot for all hotel
linen and the place from
where the clean articles
are distributed throughout
the establishment .
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5. Linen room organization
It is divided into two types
1) Centralized
2) De-centralized
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6. Linen room organization
Centralized:- linen is
collected from all the floors
and stored in one central
area.
• All the linen issues and
receipts go out from here.
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7. Linen room organization
De-centralized:- Each
floor maintains its own pair
of stock .its used in resort
hotels .
• This system used in large
number floors in the hotel.
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8. ACTVITES IN A LIEN ROOM OF A
HOTEL
1. Collection of A soiled A linen
2. Counting and storing of A soiled linen
3. Packing of soiled linen from A laundry
4. Dispatch of A soiled linen to laundry
5. Receipt of A fresh linen from A laundry
6. Checking and storing of fresh linen
7. Storage of A fresh linen
8. Distribution of A fresh linen to the floor and other area
9. Stocktaking from linen and maintainace of record
10. Stitching ,repairing and monogramming of all hotel and uniform
11. Uniform selection
12. Uniform storage and issue
13. Discard of unusable linen
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9. Layout Of Linen/Uniform Room
1) location
2) Space
3) Entrance
4) Floors and walls
5) Lighting and ventilation
6) Storage
7) Soiled linen room
8) Linen exchange counter
9) Inspection area
10) Guest laundry area
11) Linen room supervisory desk
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11. Storage and exchange of linen
• Stored free of dust.
• Stocked in first-in and first-out basis.
• Weight items placed in lower shelves.
a) Fresh for soiled – one to one
b) Set amount
c) Topping up
d) Requisition
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15. linen & uniform requirements for
staffLinen:-
One set for circulation
One set for housekeeping
store
One set in the laundry
One set in the linen room
Uniform
One set for circulation
One set for housekeeping
store
One set in the laundry
One set in the uniform room
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16. Duties & Responsibilities of linen room
supervisor
Job title: linen room supervisor
Report to: assistant housekeeper
Supervises: linen room attendants and helpers
Co-ordinates with: laundry and other dept personnel's
Scope of the job: 1) schedule
2) check condition of linen
3)maintain control systems
4) Conduct periodic intervals
5) Train the staff, close with laundry.
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17. Duties & Responsibilities of linen room
Attendant
Job title: linen room attendant
Report to: linen room supervisor
Supervises: under his/her control
Co-ordinates with: laundry
Scope of the job: 1) Issuing of linen on one to basis
2) count the soiled linen
3) maintain records
4) check for damages
5) sent toned articles to the tailor
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18. Duties & Responsibilities of
Tailor/upholster
Job title: Tailor/upholster
Report to: linen room supervisor
Supervises: under his/her control
Co-ordinates with: laundry and other dept personnel's
Scope of the job: 1) mending of linen/uniform.
2) estimate the requirements of linen
3) keep the work neat and clean.
4) cut the materials as per requirements
5) Train the staff, close with laundry.
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