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Project Management
Highcliffe Castle Visitor
Trail
Team 9 – Dominic Wicks, Rachael Stone, Sarah Shuster
and Antonia Verna
The Project
Project brief, objectives, what we achieved.
The Project Brief
 The project was to improve the Highcliffe Castle’s visitors
trail.
Objectives:
 Information points should be interactive, linking to
information that can be easily updated over time
 Different groups visiting the trail should be considered and
their needs met
 Address content, design and functionality of information
points
 To design information points within a £1000 budget
The Project Objectives
 To design a visitor trail for Highcliffe
Castle to take visitors from the cliff top
car park to the Castle by 16th December
 To present our design proposal to David
Hopkins, the Highcliffe Castle
management on the 7th of January 2014
in a professional presentation.
Personal Objectives
 To learn how to use project management
tools such as Gantt charts, critical path
analysis and work breakdown structures.
 To learn from any mistakes that we make and
understand where we went wrong.
 To gain knowledge that we can use on future
projects.
 To improve existing professional skills such as
communication and team working.
Success Criteria
 Was David Hopkins happy with the design proposal
 Was our design proposal within the £1000 budget
 Did we meet our objectives within the time limit
 Did we gain project management skills from the
experience
 Did the project meet the assignment brief and the
project brief
 Did we complete all deliverables to a high standard
Proposed Design
Achievements
 Met the project brief and produced an design
proposal David Hopkins was happy with.
 We completed all tasks within the time frame.
 Improved our knowledge of project management.
 Delivered professional presentation to an external
client.
 Working with a designer to get a professional digital
prototype created
Managing the Project
Project management tools and techniques, project planning.
Project Planning
 Work Breakdown Structure
 Product Breakdown Structure
 Gantt Chart
Communication
 Between team members – Facebook Group,
messaging, telephone
 David Hopkins (Highcliffe Castle
management) – email
 Karen Thompson (Bournemouth University)
e-mail, face to face
 Other external stakeholders (for example
potential suppliers) – e-mail, telephone
Stakeholder Management
 We identified all the stakeholders to this
project and analysed them
 We then created a stakeholder matrix for this
 The 3 stakeholders we considered to be most
important were: David Hopkins (Highcliffe
Castle Management), Karen Thompson
(Bournemouth University) and us as a team.
Project Budget
 Cost measured as our time
 Budgeted 3 hours a week per person
 Total budgeted time 12 hours a week
 Any extra hours put in considered over budget
 Top-down approach to cost management – budget set by
management
 Highcliffe manager gave us a budget of £1000 to design signs for
him including the material cost. This was met.
 Did not spend any of the APM budget.
Risk Management
 Evaluation of potential risks to success of
the project
 Qualitative analysis of the risks (High,
medium, low)
 How we planned to monitor and control
these risks
Evaluation of Risks
 Loss/illness of a team member (low risk) - 4 team
members, loss of member not too significant
 Poor time management due to inexperience (high
risk) – Use Gantt chart and project plan to keep to
schedule
 Lack of commitment from team members, not making
project priority (medium risk) – planning ahead,
delegating responsibilities
 Insufficient resources for design (medium risk) –
correspondence with David Hopkins, Karen Thompson
and Gino Abate and thorough research of suppliers
Quality Management
 Team review – all team members review and
check activities and deliverables
 Project managers role – quality controls
project and gives team members feedback
 Consulting with David Hopkins, visiting
Highcliffe Castle, ensuring we are meeting
stakeholders needs
 Referring to assignment brief, ensure we are
meeting requirements
Progress Reporting
 Completed progress reports during project
to ensure we were sticking to schedule
 Highlighted any issues that needed
resolving
 Determine and plan what activities and
deliverables still need to be completed
Project Reflection
Learning from the project, what was successful, benefits and outcomes.
Overall Success of the Project
 Overall success – met all of our objectives
 David Hopkins was pleased with design
proposal and gave positive feedback
 Quality of work was to a high standard
 Success of project management is different
from success of outcome of project – we
could have managed the project better but
we have learnt from this
What Was Unsuccessful
 Over budget in weeks preceding deadline as we
had to put in additional hours to complete on
time
 Tasks could have been delegated better so that
work was completed more efficiently
 Time management – began project proposal late,
didn’t stick to Gantt chart schedule
 Communication – conflicts could have been
resolved better, messages were not always
received in time
Evaluation of Project Planning
 We created detailed work and product
breakdown structures helped us to accurately
plan what needed to be done.
 This information then helped us create a
Gantt chart which we tried to use to manage
our time.
 The Gantt chart could have been more
detailed providing information on who was
responsible for tasks.
Evaluation of Deliverables
 Design proposal and presentation -
completed to a professional standard
 All team members contributed to the
design and deliverables - commitment of
members and good management
 Client was happy with the deliverables –
which we consider main factor for success
of the project
What Would We Do Differently
 Assign clear roles and responsibilities and
stick to them – delegate tasks appropriately
 Keep minutes from meetings – ensuring
nothing is missed
 Follow the Gantt chart to schedule (create a
more detailed Gantt chart)
 Create a communications plan - find a better
channel of communication so messages are
not missed
What We Learnt
 Learnt how to plan a project effectively –
drawing up work breakdown structures
and Gantt charts
 Underlying issues should be confronted to
avoid conflict
 Discovered team has an ability to work
well under pressure
Thank you for Listening
Any Questions?

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Highcliffe Castle Visitor Trail

  • 1. Project Management Highcliffe Castle Visitor Trail Team 9 – Dominic Wicks, Rachael Stone, Sarah Shuster and Antonia Verna
  • 2. The Project Project brief, objectives, what we achieved.
  • 3. The Project Brief  The project was to improve the Highcliffe Castle’s visitors trail. Objectives:  Information points should be interactive, linking to information that can be easily updated over time  Different groups visiting the trail should be considered and their needs met  Address content, design and functionality of information points  To design information points within a £1000 budget
  • 4. The Project Objectives  To design a visitor trail for Highcliffe Castle to take visitors from the cliff top car park to the Castle by 16th December  To present our design proposal to David Hopkins, the Highcliffe Castle management on the 7th of January 2014 in a professional presentation.
  • 5. Personal Objectives  To learn how to use project management tools such as Gantt charts, critical path analysis and work breakdown structures.  To learn from any mistakes that we make and understand where we went wrong.  To gain knowledge that we can use on future projects.  To improve existing professional skills such as communication and team working.
  • 6. Success Criteria  Was David Hopkins happy with the design proposal  Was our design proposal within the £1000 budget  Did we meet our objectives within the time limit  Did we gain project management skills from the experience  Did the project meet the assignment brief and the project brief  Did we complete all deliverables to a high standard
  • 8. Achievements  Met the project brief and produced an design proposal David Hopkins was happy with.  We completed all tasks within the time frame.  Improved our knowledge of project management.  Delivered professional presentation to an external client.  Working with a designer to get a professional digital prototype created
  • 9. Managing the Project Project management tools and techniques, project planning.
  • 10. Project Planning  Work Breakdown Structure  Product Breakdown Structure  Gantt Chart
  • 11.
  • 12.
  • 13.
  • 14. Communication  Between team members – Facebook Group, messaging, telephone  David Hopkins (Highcliffe Castle management) – email  Karen Thompson (Bournemouth University) e-mail, face to face  Other external stakeholders (for example potential suppliers) – e-mail, telephone
  • 15.
  • 16. Stakeholder Management  We identified all the stakeholders to this project and analysed them  We then created a stakeholder matrix for this  The 3 stakeholders we considered to be most important were: David Hopkins (Highcliffe Castle Management), Karen Thompson (Bournemouth University) and us as a team.
  • 17.
  • 18. Project Budget  Cost measured as our time  Budgeted 3 hours a week per person  Total budgeted time 12 hours a week  Any extra hours put in considered over budget  Top-down approach to cost management – budget set by management  Highcliffe manager gave us a budget of £1000 to design signs for him including the material cost. This was met.  Did not spend any of the APM budget.
  • 19. Risk Management  Evaluation of potential risks to success of the project  Qualitative analysis of the risks (High, medium, low)  How we planned to monitor and control these risks
  • 20. Evaluation of Risks  Loss/illness of a team member (low risk) - 4 team members, loss of member not too significant  Poor time management due to inexperience (high risk) – Use Gantt chart and project plan to keep to schedule  Lack of commitment from team members, not making project priority (medium risk) – planning ahead, delegating responsibilities  Insufficient resources for design (medium risk) – correspondence with David Hopkins, Karen Thompson and Gino Abate and thorough research of suppliers
  • 21. Quality Management  Team review – all team members review and check activities and deliverables  Project managers role – quality controls project and gives team members feedback  Consulting with David Hopkins, visiting Highcliffe Castle, ensuring we are meeting stakeholders needs  Referring to assignment brief, ensure we are meeting requirements
  • 22. Progress Reporting  Completed progress reports during project to ensure we were sticking to schedule  Highlighted any issues that needed resolving  Determine and plan what activities and deliverables still need to be completed
  • 23.
  • 24. Project Reflection Learning from the project, what was successful, benefits and outcomes.
  • 25. Overall Success of the Project  Overall success – met all of our objectives  David Hopkins was pleased with design proposal and gave positive feedback  Quality of work was to a high standard  Success of project management is different from success of outcome of project – we could have managed the project better but we have learnt from this
  • 26. What Was Unsuccessful  Over budget in weeks preceding deadline as we had to put in additional hours to complete on time  Tasks could have been delegated better so that work was completed more efficiently  Time management – began project proposal late, didn’t stick to Gantt chart schedule  Communication – conflicts could have been resolved better, messages were not always received in time
  • 27. Evaluation of Project Planning  We created detailed work and product breakdown structures helped us to accurately plan what needed to be done.  This information then helped us create a Gantt chart which we tried to use to manage our time.  The Gantt chart could have been more detailed providing information on who was responsible for tasks.
  • 28. Evaluation of Deliverables  Design proposal and presentation - completed to a professional standard  All team members contributed to the design and deliverables - commitment of members and good management  Client was happy with the deliverables – which we consider main factor for success of the project
  • 29. What Would We Do Differently  Assign clear roles and responsibilities and stick to them – delegate tasks appropriately  Keep minutes from meetings – ensuring nothing is missed  Follow the Gantt chart to schedule (create a more detailed Gantt chart)  Create a communications plan - find a better channel of communication so messages are not missed
  • 30. What We Learnt  Learnt how to plan a project effectively – drawing up work breakdown structures and Gantt charts  Underlying issues should be confronted to avoid conflict  Discovered team has an ability to work well under pressure
  • 31. Thank you for Listening Any Questions?