Arabian nights, a desert experience
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The document describes a project to turn around a struggling multicultural project team of 30 people working in the desert. The Colour Works was brought in to address issues like cultural barriers, a lack of clear leadership, siloed work and poor communication. Over two days, they used tools like personality assessments, team diagnostics and goal setting exercises. This helped the team better understand each other, improve communication and collaboration, and clarify their vision and goals. As a result, cultural issues were resolved, leadership was identified, barriers were removed, and morale improved. The client later reported the team was more effective, communication was better, and their project was back on track due to The Colour Works' intervention.
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Arabian nights, a desert experience
- 1. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 1 Inspiring People, Delivering Results ‘Arabian Nights’ Turning A Project Team Around In The Desert Nick Fewings, Director The Colour Works exists to unleash potential, ignite transformational leadership and coaching capability to transform the way people work and the results they, their team and their organisation achieve. Inspiring People, Delivering Results
- 2. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 2 Inspiring People, Delivering Results Fact: 70% of business change fails to achieve desired goals 2. Lack of team skills and proven approach to change 1. Lack of strong leadership Source: NAO/OGC – Know yourself, warts and all – Know your team & have a plan Inspiring People, Delivering Results Client Briefing • Multi-cultural project team of 30 with cultural issues • No clear leadership • Silo mentality and poor communication • Poor understanding of common vision/goals • Challenging work/life balance • Low morale
- 3. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 3 Inspiring People, Delivering Results Day 1 Inspiring People, Delivering Results Psychological Preferences There are 3 pairs of preferences: Introversion – Extraversion how we react to inner & outer experiences Thinking – Feeling how we make decisions Sensation – Intuition how we take in & process information Carl Gustav Jung 1875-1961
- 4. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 4 Inspiring People, Delivering Results The Insights - Colour Energies Competitive Demanding Determined Strong-willed Purposeful Driver Sociable Dynamic Demonstrative Enthusiastic Persuasive Expressive Caring Encouraging Sharing Patient Relaxed Amiable Cautious Precise Deliberate Questioning Formal Analytical Inspiring People, Delivering Results The Insights 4 Colour Energies On a bad day… Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty Docile Bland Plodding Reliant Stubborn Stuffy Indecisive Suspicious Cold Reserved
- 5. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 5 Inspiring People, Delivering Results Weaknesses May lack detail and focus Too casual for some Poor planner Can lose interest Strengths Knowledgeable and detailed Has an air of competence Asks lots of questions Very thorough right to the end Complementary Styles Strengths Quick to build relationships Friendly and sociable Adaptable, imaginative Can see the big picture Weaknesses A bit reserved at first Overlook others’ feelings May be rigid & unimaginative Can focus on unimportant details Sunshine Yellow Cool Blue Inspiring People, Delivering Results Weaknesses Slow to adapt to change Seem to lack enthusiasm Unsure of themselves Reliant on others Strengths Love challenges Want to get things done Confident of their ability Influence others Fiery Red Strengths Builds deep relationships Natural listener Sincere and warm Patient Weaknesses Can be seen as arrogant Poor listener Can be too cold and pushy May not let others finish speaking Earth Green Complementary Styles
- 6. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 6 Inspiring People, Delivering Results Profiles Personal Profile Foundation Chapter Management Chapter Effective Selling Chapter Personal Achievement Chapter Interview Chapter Nick Fewings 06/01/12 Inspiring People, Delivering Results Measuring our preferences BLUE GREEN YELLOW RED Persona (Conscious) 1.04 17% 3.24 54% 4.88 81% 4.72 79% 37.2% 6 3 0 BLUE GREEN YELLOW RED Persona (Less conscious) 1.12 19% 1.28 21% 4.96 83% 2.76 46% 6 3 0 Preference Flow 100 0 100 50 50
- 7. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 7 Inspiring People, Delivering Results Remember your card order? 8-Type Colour Mix Descriptors MOST LEAST TYPE Inspirer Helper Motivator Reformer Motivator Director Observer Coordinator Reformer Supporter Coordinator Helper Inspiring People, Delivering Results Insights 72-type wheel
- 8. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 8 Inspiring People, Delivering Results Team Wheel Determination Monitors Performance Product Knowledge Results Focus Decisive Assertive Drive Enthusiasm Positive Thinking Persuasive Creative People Skills Helps Others Flexible Shares Ideas Supportive Listens, Loyal Team Approach Planning Organisation Time Management Sets Standards Product Knowledge Analysis Inspiring People, Delivering Results Wheel Pos'n Blue Green Yellow Red 21 4.40 2.64 2.52 4.60 41 4.36 3.28 2.20 4.48 22 3.64 2.12 2.88 5.68 22 4.20 2.52 2.60 4.52 42 4.20 1.20 3.08 5.28 42 3.80 2.96 3.08 4.36 42 3.84 2.60 3.16 4.88 23 1.56 0.56 4.40 5.68 43 3.40 2.44 3.80 5.28 43 3.44 1.68 4.12 5.60 141 3.12 3.44 2.44 3.76 144 2.80 3.60 3.28 4.48 25 2.00 1.56 5.00 4.92 26 2.44 2.76 4.00 3.36 46 1.56 3.76 5.24 4.04 46 1.88 3.32 5.16 4.12 27 2.56 3.20 4.12 2.96 27 1.92 4.12 4.72 2.32 50 3.36 5.12 4.32 1.88 33 5.56 4.48 1.36 0.92 15 4.72 2.88 1.96 2.96 36 4.12 2.36 2.80 3.92 56 4.12 2.44 3.20 3.36 56 4.52 2.20 3.40 4.16 153 4.64 3.04 3.80 2.56
- 9. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 9 Inspiring People, Delivering Results Team Average Scores 3.45 2.81 4.00 6 3 0 Blue Green Yellow Red 3.47 Inspiring People, Delivering Results eNgage! Defining Task Clear Vision Goal Setting Timescales Driving Responsibilities Innovation “How Can We..?” Motivation Ideas Optimism Impact: - People - Teams Consultation Inclusion Bringing people along Risk assessment Processes Monitoring Checking Evaluation Detail Action InspirationPeople Values Planning
- 10. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 10 Inspiring People, Delivering Results Day 2 Inspiring People, Delivering Results ENGAGING STAKEHOLDERS
- 11. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 11 Inspiring People, Delivering Results Who is my Audience? Inspiring People, Delivering Results The Golden Rule
- 12. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 12 Inspiring People, Delivering Results “People do not resist change – people change all the time. What people resist is having others impose change on them” Margaret Wheatley Harvard University Inspiring People, Delivering Results Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE Thousand (2000) adapted from Knoster, T. (1991) Leading Complex Change Skills FeedbackIncentives Action Plan+++ = Confusion Vision FeedbackIncentives Action Plan+ ++ = Anxiety Vision Skills Feedback Action Plan+ ++ = Resistance Vision Skills Incentives Action Plan+ ++ = Frustration Vision Skills FeedbackIncentives+ ++ = Treadmill + + + +
- 13. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 13 Inspiring People, Delivering Results Effective Change Management The Transition Curve Inspiring People, Delivering Results ‘The Famous Five’ Clarify The Change Communicate Involve Staff Manage Resistance Track Progress
- 14. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 14 Inspiring People, Delivering Results 4. Communicate - Feedback Goal directed Action orientated Time focussed One point of contact Small task force Opportunities to share ideas Face to face Visual Involvement Detailed written information Measures of success Clear unambiguous messages Logical not emotive What is expected of individuals Small groups Ability to give feedback Q & A sessions Inspiring People, Delivering Results Team Performance Audit
- 15. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 15 Inspiring People, Delivering Results Team Effectiveness Diagnostic 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks Inspiring People, Delivering Results A High-Performing Team? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
- 16. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 16 Inspiring People, Delivering Results A Team with Issues? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks Inspiring People, Delivering Results Areas Run 1 Run 2 Run 3 % diff Participation 4.56 5.06 5.53 9% Acceptance 4.67 5.22 5.47 5% Objectives 4.87 5.33 5.40 1% Accountability & Commitment 4.25 4.83 5.33 10% Roles & Responsibilities 4.01 4.83 5.33 10% Atmosphere 4.76 5.11 5.20 2% Diversity 4.30 4.67 5.20 11% Direction 5.00 5.11 5.20 2% Review 4.20 4.56 5.07 11% Communication 4.68 5.00 5.07 1% Trust 4.43 5.00 5.00 0% Innovation 4.20 4.44 4.87 10% Decisions 4.10 4.83 4.87 1% Meetings 3.68 4.28 4.73 11% Process 3.95 4.39 4.73 8% Planning & Follow-through 3.87 4.44 4.60 4%
- 17. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 17 Inspiring People, Delivering Results Team 1 Objectives 5.43 Roles & Responsibilities 5.33 Participation 5.19 Trust 5.14 Meetings 5.10 Direction 5.05 Accountability& Commitment 5.05 Review 5.05 Diversity 4.95 Communication 4.95 Atmosphere 4.90 Acceptance 4.90 Process 4.81 Planning & Follow-through 4.76 Decisions 4.71 Innovation 4.43 Team 2 Participation 5.53 Acceptance 5.47 Objectives 5.40 Accountability& Commitment 5.33 Roles & Responsibilities 5.33 Atmosphere 5.20 Diversity 5.20 Direction 5.20 Review 5.07 Communication 5.07 Trust 5.00 Innovation 4.87 Decisions 4.87 Meetings 4.73 Process 4.73 Planning & Follow-through 4.60 Team 3 Participation 5.11 Objectives 5.07 Roles & Responsibilities 5.04 Accountability& Commitment 4.93 Diversity 4.89 Acceptance 4.85 Direction 4.85 Process 4.74 Trust 4.67 Decisions 4.67 Atmosphere 4.63 Communication 4.59 Planning & Follow-through 4.56 Meetings 4.48 Review 4.41 Innovation 4.26 Team 4 Participation 5.43 Diversity 5.38 Accountability& Commitment 5.38 Atmosphere 5.29 Acceptance 5.29 Trust 5.19 Review 5.14 Roles & Responsibilities 5.14 Direction 5.10 Objectives 4.95 Decisions 4.81 Communication 4.76 Innovation 4.71 Meetings 4.71 Planning & Follow-through 4.48 Process 4.33 Sub-team Results Inspiring People, Delivering Results The Result • Multi-cultural project team of 30 with cultural issues • Broke down the cultural barriers • No clear leadership • Leader identified and agreed • Silo mentality and poor communication • Barriers removed and lines of communication established • Poor understanding of common vision/goals • Vision agreed and goals clarified • Challenging work/life balance • Social events put in place and weekend activities • Low morale • Improved morale, self-esteem and buzz
- 18. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 18 Inspiring People, Delivering Results "Through Colour Works, we have learnt a lot about ourselves and the dynamics of the team. By sharing our individual profiles with each other and focusing on our 'team wheel' we have been able to develop a much better understanding of our different styles and strengths and how they can be used to complement each other. The team development days and Team Audits have helped us to build better relationships and work more effectively as a whole project team - our communication is more open , collaborative working is more focused and we have a greater appreciation of the contribution each member makes to the team resulting in our project being back on track and delivering against client needs" 9 Month’s Later – Client Feedback Inspiring People, Delivering Results What You Can Do Next • Obtain a free sample Discovery Profile and Team Performance Report • Visit The Colour Works Community page at www.thecolourworks.com for free tips, hints, articles, blogs on leadership, communication and team-work • Connect on LinkedIn
- 19. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 19 Inspiring People, Delivering Results nick@thecolourworks.com 07966 306903 0845 045 0933 LinkedIn: Nick Fewings Twitter: ColourfulNick