The document discusses the challenges of organizational change and improving the delivery and effectiveness of change programs and projects. It notes that the failure rate of change initiatives is estimated to be 60% or higher. Several reasons for this high failure rate are explored, including outdated research, a lack of common agreement on best practices, and managers underestimating the challenges of change. The document advocates for more research to develop evidence-based models and challenge current assumptions. It encourages participants to complete a survey to help improve understanding of major organizational change.