Tell us what to do, not how to do it
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Alan Livingstone, Project Delivery Lead, UK&I Water Sector, Stantec
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
How the Stantec Project Management Framework provides our PMs with the flexibility to deliver projects of varying complexity, across a variety of different sectors, within a Global Organisation.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Tell us what to do, not how to do it, APM North West Network Conference, Synergies Across Sectors, 30 April 2024
1. Synergies Across Sectors
Theme 1: Adaptability and
Frameworks
“Tell Us What To Do,
Not How To Do It”
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2. Alan Livingstone
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Project Delivery Lead, UK&I Water
Over 32 years’ experience in the construction, retail fit out, oil & gas and water industries, with around 20 years of
Project Management experience.
Joined Stantec in 2016, initially as a Project Manager, and since then, have held a variety of leadership roles within the
business, including Resource Manager, Project Management Lead and Operations Manager.
In my current role, as Project Delivery Lead for the UK&I Water Sector, I ensure the business is aligned with best
practice, is continuously improving its processes and procedures, and is investing in the right training for its project
leadership community.
4. Local presence.
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32 Regional offices
2400+ UK staff
300+ Based in NW
600 Staff in Pune
supporting UK
projects
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6. Context For Today
For a global organisation, that works across multiple
sectors, it’s important to have a Project Management
Framework that can be applied
• to projects of all sizes
• in all business lines
• in all regions
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7. Project Management
Ecosystem
Our project teams deliver impactful projects for clients
across many industries around a rapidly shifting
world. Our approach to project delivery reflects our
shared commitment to our people, excellence, and
innovation.
Four project Tiers inform our fit-for-purpose approach
to project management people, processes, and
tools.
Using this framework, we deliver programmes that
balance the competing demands of risk management,
consistency, and flexibility required in this exciting and
challenging business environment.
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8. Processes
• Project Management Framework
• Project Risk Review Practice
Tools
• PM Tools provide functionality to
facilitate project processes.
People
• Project Management Career
Stream
• Project Management Learning
• Project Management
Prequalification
• Project Independent Reviewers
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9. 10 Point Project
Management Framework
The Stantec Project Management Framework
identifies the pathway that will help to manage risks
and quality on a typical project.
The PM Framework applies to projects of all sizes, in
all business lines, in all regions.
Although all Project Managers must meet the intent of
each point, how they accomplish this may vary from
project to project.
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10. PM Framework Across a Typical Project Lifecycle
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Initiate
• Points 0 – 1
• Prepare a
proposal and
secure
appointment
Plan
• Points 2 – 4
• Detail how
the project
work will be
carried out
Execute,
Monitor, Control
• Points 5 – 8
• Carry out
tasks to
produce
deliverables
Close Out
• Point 9
• Close project
and learn
lessons
11. Key Concepts
Meet the intent – what, not how.
Processes and tools that are fit for purpose – scalable.
Isolate what can be consistent at a high level and invest
in making those things very efficient.
Utilise thresholds and other criteria to achieve
consistent, but situationally adaptable processes.
PM Framework is accessible to everyone in the
organisation – common understanding.
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12. Example – Project Plan
Our PM Framework requires that every project has a
project plan prepared…..
….to an appropriate level of detail.
UK&I Translation:
• always required but <£5k rebadged proposal
document
• £5k-£15k use template but no independent review
• >£15k use template and have independent
review.
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13. Example – Small
Projects
A small project is less than £15,000 contract value
(and does not include a Project Risk Review Practice
trigger)
We must always…..
Minimum requirements
And also, if this applies, we must….
Additional requirements
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14. Example –
PM Prequalification
Our PM Prequalification Process helps us to manage risk by
ensuring we can assign the right PM with the right
competencies and experience to the right projects.
Status of a PM can be
• Approved
• Conditionally Approved
• In Training
• Unapproved
PM Tier Levels
• Tier 1 <£60k
• Tier 2 <£600k
• Tier 3 <£3m
• Tier 4 >£3m
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15. Risk Review Process
Process to identify and manage risks associated with
projects having the potential for significant financial
and/or reputational impacts
A series of ‘risk triggers’ related to fee value and work
type, result in projects being discussed by Project
Risk Committe
Concludes with a Go / No-go decision
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16. Conclusion
We challenge ourselves to provide
processes and tools that are fit for purpose.
We isolate what can be consistent at a
high level and invest in making those
things very efficient.
Where processes and the tools that
support them cannot be consistent and
efficient simultaneously, we make sure
there is flexibility at the level required.
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18. Alan
Livingstone
Project Delivery Lead, UK&I Water
alan.livingstone@stantec.com
Stantec
Capital Square
3rd Floor
58 Morrison Street
Edinburgh
EH3 8BP
Thank You!
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Editor's Notes
We are a global leader in sustainable architecture, engineering, and environmental consulting. Our professionals deliver the expertise, technology, and innovation communities need to manage aging infrastructure, demographic and population changes, the energy transition, and more.
Market cap, or market capitalisation, is one way of measuring a company's total value, based on outstanding shares of stock.
NYSE – New York Stock Exchange, TSX – Toronto Stock Exchange
6 continents – North America, South America, Europe, Africa, Asia, Oceana
Manchester, Warrington and Shrewsbury Offices within the APM NW Branch area.
320 Staff based in those 3 offices.
‘Synergies Across Sectors’
- We are a diverse organisation, with a large diversity of need.
- We operate in many sectors, geographies, across many disciplines, covering most of public infrastructure needs.
This means that what is optimal for one project may be completely inappropriate for another.
- Also, as an acquisitive organisation, it means committing to fully integrating acquired companies as skillfully as possible – a massive people / change management commitment.
Why is a Framework important to us?
- Compliance is certainly a key part of being a PLC
- But also, it provides confidence to our leaders and investors that we are providing a robust and professional delivery and management control everywhere…no gaps, no weak spots.
- It allows our people to work beyond their borders, knowing the pathway they will follow and the business language and rhythm to expect
Exceptional project execution is an objective of our strategic plan.
Projects are the primary building block of Stantec’s business. Project managers are the front line of Stantec’s business interests. Project management teams strive every day to deliver high quality work safely, efficiently, and predictably.
Our PM Ecosystem supports this strategic objective with a “fit for purpose” intent by scaling our approaches to the People, Processes, and Tools of project management to the diverse needs of our projects.
People
The Project Management Career Stream recognises the importance of the project manager role and identifies the formal career path within Stantec, helping PMs navigate the skills and competencies needed to progressively grow their project management experience.
PM Learning provides learning opportunities and resources to help project managers and supporting team members master our processes and tools and grow their skills and competencies as they are exposed to larger, more complex, and higher risk projects throughout their careers.
PM Prequalification ensures we have the right Project Managers with the right competencies and experience assigned to the right projects, using the project Tiers as an established benchmark.
Project Independent Reviewers (PIRs) provide ongoing project and financial management to the project managers they support across the full spectrum of our projects.
Processes
The Project Management Framework confirms and clarifies the minimum requirements for all Stantec projects, regardless of their size, complexity or risk profile.
The Project Risk Review Practice helps us identify and appropriately manage risks associated with projects that have the potential for significant financial and/or reputation impacts to Stantec.
Tools
PM Tools provide functionality to facilitate project processes. The diversity of our projects demands fit-for-purpose capabilities to achieve efficient execution across our portfolio. We continually invest in improvements as technology and our business changes.
As shown in the previous slide, as part of the ‘Processes’, we operate a 10 Point Project Management Framework
Although every project has a unique set of requirements, it’s important to consistently provide quality services while managing budget, schedule, and risk.
The associated processes should support successful delivery across all types of projects.
The framework tells you ‘what’ to do, but not ‘how’ to do it.
Stantec's Project Management processes are consistent with globally-recognised standards, particularly the Project Management Body of Knowledge (PMBOK®) authored by the Project Management Institute (PMI). This is why the project lifecycle differs from APM project lifecycle.
The Project Management (PM) Framework outlines selected mandatory processes and activities that must be completed for all Stantec projects. Although these ten points do not represent an exhaustive project management methodology, they are the most important activities that help project managers manage risk and provide quality deliverables. They are also necessary to satisfy various Stantec obligations (financial reporting, ISO certification, etc.).
The PM Framework applies to projects of all sizes in all business lines in all regions. Although all Project Managers must meet the intent of each point, how they accomplish this may vary from project to project.
Project management processes and definitions that cannot be modified are flagged throughout the Project Delivery Guide and defined in our PM Framework, HSSE and financial guidelines, and legal constraints. Business Lines or disciplines are encouraged to develop “Practice Frameworks” to expand on our project management processes for specific project types, disciplines and industry sectors.
PM Framework is also described at a local level, providing regionally specific translation or more detailed processes/tasks (that might reflect local reg such as CDM or accounting), or reflect the regional organisation and leadership goals to address client or routes to market needs.
An example of ‘What, Not How’
So, what exactly is the appropriate level of detail? First, note that there’s no one Project Plan template in Stantec. We have hundreds of different types of projects in the company, each requiring a unique Plan.
Shown in the Simple Plan are the “minimum” planning requirements per the PMF – Scope, Schedule, Budget
Here’s a sample Table of Contents for a more Complex Plan. This is consistent with the “fit for purpose” philosophy of our Project Ecosystem.
An example of utilising thresholds and other criteria to achieve consistent, but situationally adaptable processes.
‘Small projects’ account for <3% of our revenue, but approx. 37% of the number of projects. Important to be able to identify the minimum requirements. Efficiency.
Introduction of Small Projects is a response to our recent acquisition history, the approaches in different sectors and a different portfolio of projects.
This work in the UK&I has formed a lesson learned that the wider Stantec business has embraced.
As part of the ‘People’ part of People, Processes, Tools, we have the PM Prequalification
An example of utilising thresholds and other criteria to achieve consistent, but situationally adaptable processes.
An example of utilising thresholds and other criteria to achieve consistent, but situationally adaptable processes.
Examples of risk triggers – dams, levees, tunnelling, joint ventures, temporary works, work outside normal countries of operation etc.
Project Risk Committee –
Identify and evaluate risks, including the probability and potential impact of identified risks
Establish measures to mitigate risks
Communicate and apply lessons learned from past projects
Provide technical review and guidance
Review the risk/reward of the project
Consider the impact to Stantec’s total risk portfolio