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Including Mental Health
Support in Project Delivery
Chris Drysdale & Peter Huggett
14 May 2024 | 12:00 – 13:00 BST
GoTo Webinar
Opening Question
© 2024 Association for Project Management 2
Q – What are the
signs of a decline in
a person’s mental
wellbeing?
Please scan the QR code to
be directed to a mentimeter
poll
Agenda
© 2024 Association for Project Management 3
• Introductions & Aims
• Introducing Mental Health and Mental Health First Aiders
• Tools
• Silverstream Technologies – MHFA Strategy
• Mental Health First Aid and Project Management
Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential
4
Chris Drysdale
Head Of Project
Delivery
Introductions – Silverstream Technologies
Silverstream have developed a patented air lubrication system, which fundamentally changes the
interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform
carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is
decreased – dramatically reducing fuel consumption and associated emissions.
Peter Huggett
Head of QHSE
Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential
Introductions – Silverstream Technologies
Silverstream have developed a patented air lubrication system, which fundamentally changes the
interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform
carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is
decreased – dramatically reducing fuel consumption and associated emissions.
Aims of this session
© 2024 Association for Project Management 6
This session will not train anyone as
Mental Health First Aiders (MHFA)
It will introduce tools and techniques for
• Self-help
• Supporting friends, family and
colleagues
• Seeking appropriate professional
support and resources
• identifying indicators to maintain
positive mental wellbeing in yourself
and others
It will propose the benefits to Project
Management from having a Mental
Health First-Aid support network
Introducing Mental Health
© 2024 Association for Project Management 7
What is Mental Health?
Mental health impacts everyone!
• Mental health problems are common, and your mental health is important at every stage of life, from childhood
and adolescence through adulthood.
• Mental health includes our emotional, psychological, and social well-being.
• Affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make
choices.
• Over the course of your life, if you experience mental health problems, your thinking, mood, and behaviour
could fluctuate according to your mental wellbeing.
• Many factors contribute to mental health problems, including:
• Biological factors, such as genes or brain chemistry
• Life experiences, such as trauma or abuse
• Family history of mental health problems
• Exercise and diet
• Social interaction – Covid-19
© 2024 Association for Project Management 8
Mental Health today
Covid-19 Pandemic
• Change in working patterns – social isolation
• Around a third of adults and young people said their mental health has got much worse
since March 2020.
• 88% of young people said loneliness made their mental health worse during the pandemic.
• Death by suicide being 11th leading cause of death in UK – Biggest killer for men under 45.
© 2024 Association for Project Management 9
Mental Health First Aiders
© 2024 Association for Project Management 10
What can a MHFA do in the workplace?
• Identify warning signs and reach out
• Provide support and develop action plans
• Signpost good behaviours or habits that can maintain or improve your
mental health, as well as habits that can negatively impact your mental
health
• Reducing stigma by promoting conversations and engagement on
Mental Health throughout a workplace and society
• Increase general morale & wellbeing, and ensure workforce feels the
company genuinely cares
What does a MHFA NOT do?
• Act as a professional therapist / medical practitioner
Mental Health First Aid – ALGEE Model
© 2024 Association for Project Management 11
A
L
G
E
E
pproach or A ssess
isten non-judgementally
ive support and information
ncourage professional help
ncourage additional support
Word Cloud
© 2022 Association for Project Management 12
Approach / Assess / Listen - What are the signs?
Thriving Surviving Struggling In Crisis
• Calm and steady
• Able to take things in stride
• Consistent performance
• Able to take feedback and
adjust to change
• Able to focus
• Able to communicate
effectively
• Normal sleep patterns
• Nervousness, sadness,
increased mood fluctuations
• Inconsistent performance
• More easily overwhelmed or
irritated
• Increased need for control and
difficulty adjusting to change
• Trouble sleeping or eating
• Activities and relationships you
need to enjoy seem less
interesting or even stressful
• Muscle tension, low energy,
headaches
• Persistent fear, panic, anxiety,
anger, pervasive sadness,
hopelessness
• Exhaustion
• Poor performance and
difficulty making decisions or
concentrating
• Avoiding interaction with co-
workers, friends, and family
• Fatigue, aches, pains
• Restless, disturbed sleep
• Self-medicating with
substances, food, or other
numbing activities
• Disabling distress and loss of
function
• Panic attacks
• Nightmares or flashbacks
• Unable to fall or stay asleep
• Intrusive thoughts
• Thoughts of self-harm or
suicide
• Easily enraged or aggressive
• Careless mistakes and
inability to focus
• Feeling numb, lost or out of
control
• Withdrawal from relationships
• Dependence on substances,
food, or other numbing
activities
© 2024 Association for Project Management 13
• Does the individual need immediate professional
support?
• Are they presenting a danger to themselves or
anyone else?
• Can you remove them from a difficult situation or
environment?
• Are they having a panic attack?
• Everyone is different and what works for some,
may not work for others
• Be careful on labelling unhealthy coping
strategies
© 2024 Association for Project Management 14
Approach / Assess / Listen - Triage
Give Support and Information – Action Plans
WEST Action Plan
Walking
Are you exercising? Proven to generate endorphins and make
you feel better about yourself.
Eating
Eating a well-balanced diet will support your wellbeing and can
regulate mood-swings.
Sleeping
Ensuring you get enough sleep, switching off screens and
winding down before bedtime.
Talking
The biggest opportunity for improvement is to find someone to
talk with, you will be amazed at the impact!
© 2024 Association for Project Management 15
Encourage Professional Help and Additional Support
© 2024 Association for Project Management 16
Silverstream Technologies
MHFA Strategy
© 2024 Association for Project Management 17
Silverstream Technologies
© 2024 Association for Project Management 18
MHFA Strategy
Since January 2023 . . .
• Formed a team of Mental Health First Aiders and
Champions
• Formal training completed through MHFA England
• Senior Leadership sponsorship
• Anonymous Mental Health tracker
• Mental Health Awareness Week – bingo, walk-and-talk,
‘wear it green’
• Weekly communications on Health and Safety
• Regular catch-ups with the MHFA Team
Silverstream Technologies
© 2024 Association for Project Management 19
MHFA Strategy
Silverstream Technologies – Mental Health Awareness Week
Raise awareness of MHFA
function
and
Reduce stigma by talking
about MH
• Activity Bingo
• Coping Strategies SLIDO
• Round Table / Panel
highlights video
• Teams chat
• Lunch Walks
• “Wear It Green”
© 2024 Association for Project Management 20
MHFA Strategy
Mental Health First Aid and
Project Management
© 2024 Association for Project Management 21
Meeting Behaviours
© 2024 Association for Project Management 22
1. No Interruptions
• allow the current speaker to finish prior to beginning
• use the hand-up option in teams (if video call)
2. Leadership
• one person should be identified as meeting leader
• keep time, adhere to agenda, include all
participants, take notes, and referee (where
necessary) to ensure #1 is complied with
3. Agenda
• Set an agenda to allow all participants the
opportunity to prepare and contribute
4. Include all
• every attendee should be a participant
• every person should be asked for their
opinion(s)
• at the meeting’s end, summary on
what was discussed and the actions
5. Visibility
• all participants should be encouraged
to have their video camera on as this is
proven to improve participation
Psychological Safety
What is the Safety Culture like in
your organisation?
Does your strategy include
psychological safety?
© 2024 Association for Project Management 23
Psychological safety means feeling safe to take
interpersonal risks, to speak up, to disagree openly, to surface
concerns without fear of negative repercussions or pressure to
sugarcoat bad news.
4 Stages to Psychological Safety:
Psychological Safety
What is the Safety Culture like in
your organisation?
Does your strategy include
psychological safety?
© 2024 Association for Project Management 24
Maslow's Hierarchy of Needs
Equality, Diversity & Inclusion
• Rebel Ideas - Matthew Syed
• “Cognitive diversity”
• INCLUSION is the lever to
the wider ED&I piece not box-
ticking and metrics.
• Psychological Safety =
INCLUSION
Matthew Syed YouTube video:
(197) The Power of Diverse Thinking |
Matthew Syed – YouTube
© 2024 Association for Project Management 25
APM Chartered Project Professional - Competencies
From reviewing the most recent guidelines
and requirements for ChPP, the following
competencies have assessment criteria
worth drawing out:
1. Conflict Resolution
2. Leadership
3. Team Management
Common themes:
• Support
• Respect
• Opinions
• Encourage
• Trust
• Collaborate
• Confidence
• Open Discussions
• Communication
© 2024 Association for Project Management 26
APM Chartered Project Professional - Competencies
© 2024 Association for Project Management 27
From reviewing the most recent guidelines
and requirements for ChPP, the following
competencies have assessment criteria
worth drawing out:
1. Conflict Resolution
2. Leadership
3. Team Management
Common themes:
• Support
• Respect
• Opinions
• Encourage
• Trust
• Collaborate
• Confidence
• Open Discussions
• Communication
APM Chartered Project Professional - Competencies
© 2024 Association for Project Management 28
From reviewing the most recent guidelines
and requirements for ChPP, the following
competencies have assessment criteria
worth drawing out:
1. Conflict Resolution
2. Leadership
3. Team Management
Common themes:
• Support
• Respect
• Opinions
• Encourage
• Trust
• Collaborate
• Confidence
• Open Discussions
• Communication
Psychological
Safety
Mental Health
First Aid
Equality,
Diversity &
Inclusion
Benefits to Project Professionals
© 2024 Association for Project Management 29
Psychological
Safety
Mental Health
First Aid
Equality,
Diversity &
Inclusion
Benefits to Project Professionals
© 2024 Association for Project Management 30
Wellbeing
(through better
team morale)
Psychological
Safety
Mental Health
First Aid
Equality,
Diversity &
Inclusion
Increased Project
Management
capability
(through better team
morale and skills
development)
Benefits to Project Professionals
© 2024 Association for Project Management 31
Wellbeing
(through better
team morale)
© 2024 Association for Project Management 32
Thank you
APM Resources to Support Mental Health in the Project Management
Profession
© 2022 Association for Project Management

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Including Mental Health Support in Project Delivery, 14 May.pdf

  • 1. Including Mental Health Support in Project Delivery Chris Drysdale & Peter Huggett 14 May 2024 | 12:00 – 13:00 BST GoTo Webinar
  • 2. Opening Question © 2024 Association for Project Management 2 Q – What are the signs of a decline in a person’s mental wellbeing? Please scan the QR code to be directed to a mentimeter poll
  • 3. Agenda © 2024 Association for Project Management 3 • Introductions & Aims • Introducing Mental Health and Mental Health First Aiders • Tools • Silverstream Technologies – MHFA Strategy • Mental Health First Aid and Project Management
  • 4. Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential 4 Chris Drysdale Head Of Project Delivery Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions. Peter Huggett Head of QHSE
  • 5. Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions.
  • 6. Aims of this session © 2024 Association for Project Management 6 This session will not train anyone as Mental Health First Aiders (MHFA) It will introduce tools and techniques for • Self-help • Supporting friends, family and colleagues • Seeking appropriate professional support and resources • identifying indicators to maintain positive mental wellbeing in yourself and others It will propose the benefits to Project Management from having a Mental Health First-Aid support network
  • 7. Introducing Mental Health © 2024 Association for Project Management 7
  • 8. What is Mental Health? Mental health impacts everyone! • Mental health problems are common, and your mental health is important at every stage of life, from childhood and adolescence through adulthood. • Mental health includes our emotional, psychological, and social well-being. • Affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. • Over the course of your life, if you experience mental health problems, your thinking, mood, and behaviour could fluctuate according to your mental wellbeing. • Many factors contribute to mental health problems, including: • Biological factors, such as genes or brain chemistry • Life experiences, such as trauma or abuse • Family history of mental health problems • Exercise and diet • Social interaction – Covid-19 © 2024 Association for Project Management 8
  • 9. Mental Health today Covid-19 Pandemic • Change in working patterns – social isolation • Around a third of adults and young people said their mental health has got much worse since March 2020. • 88% of young people said loneliness made their mental health worse during the pandemic. • Death by suicide being 11th leading cause of death in UK – Biggest killer for men under 45. © 2024 Association for Project Management 9
  • 10. Mental Health First Aiders © 2024 Association for Project Management 10 What can a MHFA do in the workplace? • Identify warning signs and reach out • Provide support and develop action plans • Signpost good behaviours or habits that can maintain or improve your mental health, as well as habits that can negatively impact your mental health • Reducing stigma by promoting conversations and engagement on Mental Health throughout a workplace and society • Increase general morale & wellbeing, and ensure workforce feels the company genuinely cares What does a MHFA NOT do? • Act as a professional therapist / medical practitioner
  • 11. Mental Health First Aid – ALGEE Model © 2024 Association for Project Management 11 A L G E E pproach or A ssess isten non-judgementally ive support and information ncourage professional help ncourage additional support
  • 12. Word Cloud © 2022 Association for Project Management 12
  • 13. Approach / Assess / Listen - What are the signs? Thriving Surviving Struggling In Crisis • Calm and steady • Able to take things in stride • Consistent performance • Able to take feedback and adjust to change • Able to focus • Able to communicate effectively • Normal sleep patterns • Nervousness, sadness, increased mood fluctuations • Inconsistent performance • More easily overwhelmed or irritated • Increased need for control and difficulty adjusting to change • Trouble sleeping or eating • Activities and relationships you need to enjoy seem less interesting or even stressful • Muscle tension, low energy, headaches • Persistent fear, panic, anxiety, anger, pervasive sadness, hopelessness • Exhaustion • Poor performance and difficulty making decisions or concentrating • Avoiding interaction with co- workers, friends, and family • Fatigue, aches, pains • Restless, disturbed sleep • Self-medicating with substances, food, or other numbing activities • Disabling distress and loss of function • Panic attacks • Nightmares or flashbacks • Unable to fall or stay asleep • Intrusive thoughts • Thoughts of self-harm or suicide • Easily enraged or aggressive • Careless mistakes and inability to focus • Feeling numb, lost or out of control • Withdrawal from relationships • Dependence on substances, food, or other numbing activities © 2024 Association for Project Management 13
  • 14. • Does the individual need immediate professional support? • Are they presenting a danger to themselves or anyone else? • Can you remove them from a difficult situation or environment? • Are they having a panic attack? • Everyone is different and what works for some, may not work for others • Be careful on labelling unhealthy coping strategies © 2024 Association for Project Management 14 Approach / Assess / Listen - Triage
  • 15. Give Support and Information – Action Plans WEST Action Plan Walking Are you exercising? Proven to generate endorphins and make you feel better about yourself. Eating Eating a well-balanced diet will support your wellbeing and can regulate mood-swings. Sleeping Ensuring you get enough sleep, switching off screens and winding down before bedtime. Talking The biggest opportunity for improvement is to find someone to talk with, you will be amazed at the impact! © 2024 Association for Project Management 15
  • 16. Encourage Professional Help and Additional Support © 2024 Association for Project Management 16
  • 17. Silverstream Technologies MHFA Strategy © 2024 Association for Project Management 17
  • 18. Silverstream Technologies © 2024 Association for Project Management 18 MHFA Strategy Since January 2023 . . . • Formed a team of Mental Health First Aiders and Champions • Formal training completed through MHFA England • Senior Leadership sponsorship • Anonymous Mental Health tracker • Mental Health Awareness Week – bingo, walk-and-talk, ‘wear it green’ • Weekly communications on Health and Safety • Regular catch-ups with the MHFA Team
  • 19. Silverstream Technologies © 2024 Association for Project Management 19 MHFA Strategy
  • 20. Silverstream Technologies – Mental Health Awareness Week Raise awareness of MHFA function and Reduce stigma by talking about MH • Activity Bingo • Coping Strategies SLIDO • Round Table / Panel highlights video • Teams chat • Lunch Walks • “Wear It Green” © 2024 Association for Project Management 20 MHFA Strategy
  • 21. Mental Health First Aid and Project Management © 2024 Association for Project Management 21
  • 22. Meeting Behaviours © 2024 Association for Project Management 22 1. No Interruptions • allow the current speaker to finish prior to beginning • use the hand-up option in teams (if video call) 2. Leadership • one person should be identified as meeting leader • keep time, adhere to agenda, include all participants, take notes, and referee (where necessary) to ensure #1 is complied with 3. Agenda • Set an agenda to allow all participants the opportunity to prepare and contribute 4. Include all • every attendee should be a participant • every person should be asked for their opinion(s) • at the meeting’s end, summary on what was discussed and the actions 5. Visibility • all participants should be encouraged to have their video camera on as this is proven to improve participation
  • 23. Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 23 Psychological safety means feeling safe to take interpersonal risks, to speak up, to disagree openly, to surface concerns without fear of negative repercussions or pressure to sugarcoat bad news. 4 Stages to Psychological Safety:
  • 24. Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 24 Maslow's Hierarchy of Needs
  • 25. Equality, Diversity & Inclusion • Rebel Ideas - Matthew Syed • “Cognitive diversity” • INCLUSION is the lever to the wider ED&I piece not box- ticking and metrics. • Psychological Safety = INCLUSION Matthew Syed YouTube video: (197) The Power of Diverse Thinking | Matthew Syed – YouTube © 2024 Association for Project Management 25
  • 26. APM Chartered Project Professional - Competencies From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication © 2024 Association for Project Management 26
  • 27. APM Chartered Project Professional - Competencies © 2024 Association for Project Management 27 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
  • 28. APM Chartered Project Professional - Competencies © 2024 Association for Project Management 28 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
  • 29. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 29
  • 30. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 30 Wellbeing (through better team morale)
  • 31. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Increased Project Management capability (through better team morale and skills development) Benefits to Project Professionals © 2024 Association for Project Management 31 Wellbeing (through better team morale)
  • 32. © 2024 Association for Project Management 32 Thank you
  • 33. APM Resources to Support Mental Health in the Project Management Profession © 2022 Association for Project Management