This document discusses the concept of helping and how it relates to cooperation, collaboration, and altruism. It notes that helping is intrinsic to organizations and work, but can be complicated and does not always succeed. For helping relationships to be effective, both the helper and helpee must work to establish trust and an equitable relationship where both parties feel they are helping each other. The helper must resist asserting power and instead focus on balancing the status of both individuals so the helpee feels comfortable sharing problems without losing face. Through active listening, the helper can demonstrate their trustworthiness and understanding of the situation.