This document defines hardness of water as the property of water to form an insoluble curd with soap instead of lather due to the presence of calcium, magnesium, bicarbonates, sulfates and chlorides. It classifies hardness into temporary and permanent and discusses how hardness is measured in milliequivalents per liter. Hardness levels are classified as soft, moderately hard, hard and very hard. Both advantages like reduced heart disease and disadvantages like economic losses due to scaling are covered. Methods for removing temporary and permanent hardness are also outlined.